Kamera Express Reviews 

2,142
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Un responsive - takes money does not correspond or deliver. I ordered a Large expensive light. 600 watt. Avoid this supplier

Rated 5 out of 5 stars

We chose the camera online on website. At the store (Antwerp) they were happy to advise us, communication in English without problems.We arrived before closing (because traffic), but we didn't feel a... See more

Company replied

Rated 5 out of 5 stars

After many happy years with my Nikon D500 + Nikkor 16-80 F/2.8-4, I now decided to go for mirrorless full frame. Waiting for the Nikon Z6 III, I decided to acquire the Nikkor Z 24-120 F/4S lens in adv... See more

Rated 5 out of 5 stars

Bought a Canon RF 100-500mm f4.5-7.1 is usm in the Kamera Express show in Mechelen (Foto Nelissen). Top lens and equally top quality service at Foto Nelissen. They gave me the opportunity to test seve... See more

Company replied

Company details

  1. Photography shop

Information provided by various external sources

Voor de beeldmakers die werk van hun beeld willen maken hebben we alles in huis. Online én altijd dichtbij. Met alle liefde inspireren en stimuleren we je op het gebied van foto en video. Jouw kennis, enthousiasme en inspiratie, dat zijn wij. Zodat jij in beweging komt en met meer vertrouwen en plezier de mooiste beelden maakt. Kamera Express is er helemaal voor jou!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(2,142)

214 reviews in the last 12 months

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Rated 4 out of 5 stars

Decent trade-in and good service

I recently traded various lenses and cameras at the Evere store for a new Sigma 100-400 lens. There was a bit of haggling over the trade-in values compared to what I had been quoted by email. But the value I was given was very fair. Kamera Express offers a good range of equipment at competitive rpices. Recommended.

1 June 2021
Unprompted review
Rated 5 out of 5 stars

Leaving Canon EF for Canon RF @ Kamera Express

After an exchange of my D5mIV for a R5, I decided to go for 2 new RF lenses: the RF24-70 and the RF100-500. And boy are these stunning: extreme quality and extraordinary results in combination with the R5. Kamera Express Turnhout was once again a superb supplier with excellent service. And on top of this all: 5 years of guaranty on all equipment. KE, once again, thanks and keep up the good work !

16 May 2021
Unprompted review
Kamera Express logo

Reply from Kamera Express

That's a really nice combination Jan! Great to hear that we could help you.

Rated 5 out of 5 stars

Kamera Express is great!

My experience with Kamera Express is great! always a topservice. Now I bought the canon R5 through leasing, the process went well and quickly. In less then a week I was able to pick up the camera.

14 May 2021
Unprompted review
Kamera Express logo

Reply from Kamera Express

Great choice Tycho, glad we could help you!

Rated 4 out of 5 stars

Purchase of a hi spec drone case

I purchased a hi spec drone case for my Phantom 4 pro in. Aug 2020. The price was 33% lower than any other perhaps because it's an old big phantom so not as popular. Anyway, the case arrived 6 weeks later (would have been quicker in a non Covid world no doubt).
All seemed well for a week of so, then I noticed foam particles on my drone. The foam was disintegrating.
Having contacted the case manufacturer, they admitted it was a design error and said to contact my supplier for a free of charge replacement.

Well after 8 months I finally did get my replacement foam insert. Thank you Kamera Express for seeing this through under the difficult Covid circumstances at the moment.
It did take a lot of my time chasing via emails but I got there in the end. I cannot blame KE for this part issue as it was an old stocked item from their supplier that had not been replaced. And probably why it was reduced by 33%!

13 May 2021
Unprompted review
Kamera Express logo

Reply from Kamera Express

Hi Dave, I'm very sorry that it took so long. But it's really great to read that we were finally able to help you with it!

Rated 5 out of 5 stars

buying a new camera

Usually I go to the store in Antwerp. They are very friendly and helpful. I wanted to buy a new camera, Sony. They could show me some available models, but the one I wanted to buy was only available via online. First expierence with their online shop was very nice and correct. Ordered camera on friday evening, and on saturday afternoon I was already trying out the execellent camera. Thank you for the good support. You have a great team.

12 May 2021
Unprompted review
Kamera Express logo

Reply from Kamera Express

Great to read that you that you have a great experience with both our shop in Antwerp and the online shop. Enjoy your new camera!

Rated 5 out of 5 stars

Excellent experience at KameraExpress Antwerpen!

I had a really nice experience at Kamera-Express Antwerpen, the seller helped me find a camera that suits my needs, they were very friendly and professional. All the products and accessories that I needed for my new camera Sony alpha6400 were available with a variety of options. I would totally recommend this place and of course I will be back!

2 May 2021
Unprompted review
Kamera Express logo

Reply from Kamera Express

Great to read your feedback Antonella! We will be happy to see you back in our store or online.

Rated 3 out of 5 stars

Dissapointing delivery time and customer service

I ordered a camera for my 13y old son that was out of stock. The first weeks I was twice assured the product would be available for shipping the next week, without result or any update/notification. Then I was told they had no idea when it would be back in stock, saying the manufacturer was at fault. I had to contact them myself for an update on several occasions as they never contacted me proactively. Even when they promised to give me an update by a specific date (at the latest) during my last contact with customer service, I received nothing and had to follow up myself 9 days after the date on which they promised to get back to me at the latest. I eventually got the camera 9 weeks after placing the order, more than 2 weeks after the date which I specifically told them the camera was required (for a vacation). An email expressing my dissapointment was replied with an email blaming the manufacturer, busy times, etc. The customer service was very dissapointing and below par- hopefully the camera will have been worth the wait.

20 April 2021
Unprompted review
Kamera Express logo

Reply from Kamera Express

Dear Kris, thank you for your review.

I'm very sorry to hear that it was such a mess around your order. Unfortunately I don't have any data so that I can check this order for you.

We do have some problems with our delivery times, because we see that delivery times are changing all the time without notice. Although that's happening, I agree we should have talked to you pro actively and my apologies this didn't happen.

Rated 4 out of 5 stars

Great experience

A store with A products and friendly and patient staff! Super happy about my Fuji E4.
Ordering accessories that are out of stock, just to try without buying obligation and in the store within 2,3 days! Great customer value!

15 April 2021
Unprompted review
Rated 4 out of 5 stars

Overall satisfied with the service

I was overall satisfied with the service offered by Kamera Express. The seller took his time to speak with me and discuss various products before I finally made my choice. I would just prefer though there is a better connection between the shops and the delivery services as there seems to be no way of contact between the 2 when a customer wants to do an inquiry about his order.

5 January 2021
Unprompted review
Rated 5 out of 5 stars

Kamera Express customer service was great

I contacted Kamera Express customer service to buy Philips 55OLED854 and they helped me with every question within an hour. Fast reply, clear communication. Overall great services, good quality products at the best prices.
I'm happy with my Philips 55OLED854 TV.

26 December 2020
Unprompted review
Rated 5 out of 5 stars

Great experience

We ordered on internet a camera and chose delivery directly at the shop. No problem experienced at all, helpful staff, quick and easy pick-up. We highly recommend this shop.

24 December 2020
Unprompted review
Rated 5 out of 5 stars

Good price and very fast shipping !

Good price and very fast shipping !
I bought a Sony a7II, 3 lenses and some accessories and everything was safely packed and arrived very quickly even if it was during the Black Friday week. Definitely going to buy there again!

22 December 2020
Unprompted review
Rated 5 out of 5 stars

Helpful and knowledgable camera professionals

I was looking to buy a good quality, compact camera but I wasn't sure which model to buy. Unfortunately, because of the Covid-19 lockdown and store closures in Belgium at this time (November 2020), it was impossible to visit a store normally. Even with restrictions, the staff at the Evere (Brussels) store was able to help me on the phone and direct me to cameras online that fit my budget and requirements. I especially want to mention Luc, a sales associate at the Evere store. He was friendly, knowledgable and helpful. The price for the camera was very reasonably priced and I felt confident that I was buying a camera from a reputable and professional store.

14 December 2020
Unprompted review

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