Kamera Express Reviews 

2,142
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Un responsive - takes money does not correspond or deliver. I ordered a Large expensive light. 600 watt. Avoid this supplier

Rated 5 out of 5 stars

We chose the camera online on website. At the store (Antwerp) they were happy to advise us, communication in English without problems.We arrived before closing (because traffic), but we didn't feel a... See more

Company replied

Rated 5 out of 5 stars

After many happy years with my Nikon D500 + Nikkor 16-80 F/2.8-4, I now decided to go for mirrorless full frame. Waiting for the Nikon Z6 III, I decided to acquire the Nikkor Z 24-120 F/4S lens in adv... See more

Rated 5 out of 5 stars

Bought a Canon RF 100-500mm f4.5-7.1 is usm in the Kamera Express show in Mechelen (Foto Nelissen). Top lens and equally top quality service at Foto Nelissen. They gave me the opportunity to test seve... See more

Company replied

Company details

  1. Photography shop

Information provided by various external sources

Voor de beeldmakers die werk van hun beeld willen maken hebben we alles in huis. Online én altijd dichtbij. Met alle liefde inspireren en stimuleren we je op het gebied van foto en video. Jouw kennis, enthousiasme en inspiratie, dat zijn wij. Zodat jij in beweging komt en met meer vertrouwen en plezier de mooiste beelden maakt. Kamera Express is er helemaal voor jou!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

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Replied to 14% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(2,142)

214 reviews in the last 12 months

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Rated 5 out of 5 stars

Canon EOS 90d - Kamera Express

After using a Canon G12 for nine years, we were interested to start using a DSLR camera in parallel (as the G12 is still doing what it should). I previously bought the G12 at Foto Konijnenberg / Kamera Express, was very happy with the service, and therefore went back to Kamera Express for the new camera.
The Kamera Express team again took the time to give me good advice (my technical knowledge is quite limited) and I walked away with a Canon EOS 90d with two lenses; a Canon EFS 18-135mm lense and a Canon EF 50mm 1:1.8 lense. They helped me understand pro's and con's vs the EOS 6d taking into account my personal usage of the camera and we assessed lenses of other brands as well.
First impressions of the new camera are very promising, I'm looking forward to the new experience.

4 December 2021
Unprompted review
Rated 4 out of 5 stars

I’m extremely excited with my first and…

I’m extremely excited with my first and new Canon camera! It works great and takes really good pictures! Can’t complaint with any aspect of the camera!

20 November 2021
Unprompted review
Kamera Express logo

Reply from Kamera Express

Congrats on buying your first Canon camera. We'll hope you have a lot of fun with it!

Rated 5 out of 5 stars

Replaced my 7D for the R6

Replaced my Canon 7D for the Canon R6. Excellent advise in the Kamera-Express shop in Mechelen. Eager to get started getting familiar with the new camera. I am confident that the people in the shop will advise me in case i would have questions on the its and features.

20 October 2021
Unprompted review
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Reply from Kamera Express

Both great camera's! The upgrade to a system camera will take some getting used to. If you do have any questions, don't hesitate to contact us.

Rated 4 out of 5 stars

Nobody's perfect but 4 stars on 5 is…

Nobody's perfect but 4 stars on 5 is already a very good score.
This camera house is very well known in Liege and I'm confident in the future.

17 October 2021
Unprompted review
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Reply from Kamera Express

That's true, but we're trying to be as perfect as we can! Thank you for shopping with us.

Rated 5 out of 5 stars

Great service, great advise.

Great service ! They take the time to give you the right advise in the shop, help you to order it. You can choose to get this delivered at home or at the shop !
If you have any question, they are really professional people and passionated to give you the right answer !
A web shop with real shops, with passionated people.

11 October 2021
Unprompted review
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Reply from Kamera Express

How wonderful to read that you enjoyed our service. We like to take the time for our customers and give them advice where needed. We look forward to seeing you again!

Rated 5 out of 5 stars

Sony A7

Very good service, friendly people en good explanation.
Recommended!

11 October 2021
Unprompted review
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Reply from Kamera Express

Thanks a lot!

Rated 5 out of 5 stars

CANON EOS 90D + EF-S 17-55MM F/2.8 IS USM

I wanted to replace my old Canon 550D with a Canon 90D + EF-S 17-55MM F/2.8. I went to the superstore in Ghent and was helped by Peter in a friendly and professional way. I am the type of buyer that reads the entire manual before buying, so I was well informed beforehand. Anyway it was nice that Peter didn't try to sell me something else, answered all my questions and confirmed my choice as ideal for my situation. The fact that everything was in stock was also a plus.

4 October 2021
Unprompted review
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Reply from Kamera Express

Smart of you to trade in your old camera. Also doing research yourself is something we certainly encourage. Enjoy your new camera!

Rated 2 out of 5 stars

Kamera express, not what i expected

Having heard many good things about Kamera express, I decided to give them a shot rather than to order the camera I was getting for my wife’s birthday online.
Things took a turn very quickly when I entered the store and was welcomed by an employee who was almost forcing me to buy a camera I did not ask for.
After an hour of trying to get my camera, I gave in to the numerous forced sale tactics, resulting in the employee ordering a 800 euros sony a6000 online. I walked off and felt very uneasy by what had just happened and sick to my stomach, which got me to immediately turn back and request that he cancel the order. This happened seconds after the order was placed.
My reason for going to a store in person is to have the camera as I leave the store.
Unfortunately, my story with Kamera express Liege doesn’t end here as I did not even receive the camera and they claim it was delivered!!! This is one of the reasons I do not order online! I am now left with many problems to solve and a ruined birthday for my wife.

15 September 2021
Unprompted review
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Reply from Kamera Express

I'm sorry to read that you feel this way after visiting our shop, Xavier. Of course, it is not our intention to make you feel that way. If the camera is lost, we do indeed need to investigate with the courier. Please contact us about your order, and we will make sure to investigate this matter.

Rated 5 out of 5 stars

Great experience

They had a lot of products in stock. Which is nice if you don’t like to wait like me. The staff knows what they are talking about and are very helpfull.

13 September 2021
Unprompted review
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Reply from Kamera Express

Super that we had the needed products directly in stock for you Thomas. Glad we could help you.

Rated 5 out of 5 stars

Upgraded from an EOS 200D to a 6D mk II…

Upgraded from an EOS 200D to a 6D mk II and the difference is night and day.
Service was great, price was amazing and they really did come through on their next day delivery.

Already saving up for the next lenses.

12 September 2021
Unprompted review
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Reply from Kamera Express

That's indeed a difference of night and day, what an upgrade! Good luck with saving up and we look forward to receiving your order.

Rated 4 out of 5 stars

Good service except for one BIG issue!

I used these people for the first time to purchase a Nikon D780 body. The price was good and they had it in stock. They also despatched it very quickly - no problems there. However, they use UPS as their courier and quite frankly that is a BIG mistake! Delay after delay, and tracking information that was wrong or misleading - incompetence you just would not believe! So, in summing up, I would not contemplate purchasing from this company again while they continue use UPS (90% bad rating on Trustpilot!).

10 September 2021
Unprompted review
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Reply from Kamera Express

Thank you for your purchase, Malcolm. Great to read that you are satisfied with your Nikon D780! Sorry to read that our courier is not to your liking.

Rated 5 out of 5 stars

Very happy with the customer support I…

Very happy with the customer support I got at the Kamera Express store in Antwerp. Clear and trustworthy explanations and they even checked the site of a competitor because they didnt have the item in stock anymore. Bought a Canon eos RP camera there and have no regrets. Works perfectly fine.

4 September 2021
Unprompted review
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Reply from Kamera Express

We're glad we could help you and that you're happy! That sounds like a beautiful purchase indeed. Enjoy your new camera Gijs.

Rated 5 out of 5 stars

I had a great shopping experience with Kamera Express

I had a great shopping experience with the Kamera Express. I had been planning to buy an R5 camera for a long time, and when I saw their summer promotion, I called customer service. They patiently guided me. They provided me with good facilities for ordering and payment. I wanted to pick up the camera myself from the store. All coordination was done. They were very friendly and kind in the store. They guided me. They answered my questions and made buying my dream camera a lovely experience for me.

26 August 2021
Unprompted review
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Reply from Kamera Express

Wow, that is indeed a beautiful purchase, Nabi! So glad that we could help you with your questions and make the purchase even better. Enjoy your new camera, but we think that will be no problem at all.

Rated 3 out of 5 stars

Tamron 150-600 G2 faulty but replaced

My Tamron 150-600 G2 was faulty. After being sent back for repair, it came back with the same problem. So Kamera Express offered to replace it with a new one. Unfortunately the product was not available at the moment. This means I was left without a working lens for almost 3 months... Anyway I appreciated what Kamera Express did

10 August 2021
Unprompted review
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Reply from Kamera Express

Thank you for your review Chaira, what a pity that your lens could not be repaired. We are glad to hear that we were able to offer you a suitable solution, even though it took some time. Hopefully the new lens will not cause any problems.

Rated 5 out of 5 stars

Many choices at competitive prices!

After 1 month with the Sony a7 iii, I decided it was time to invest in some better glass.
I looked at all the different options and decided the Sony FE 24-105 f/4 was the lens to buy!
The lens has brilliant scharpness and the fixed apeture off f/4 in combination with the in-body stabilization works great even in low light!

ordered in the late evening and the next day, the camera was already deliverd nicely packed in a neutral box.

Great support! Fast shipment! Great prices!

23 June 2021
Unprompted review
Kamera Express logo

Reply from Kamera Express

That's some great all-round lens you bought there, Bert. Landscape, portraits and architecture, everything is possible! Very nice that it came in that fast, so you could try it immediately. Enjoy your lens.

Rated 4 out of 5 stars

Good First Buying Experience

Good First Buying Experience with Kamera Express.

In general, I would have given 5 Stars to Kamera Express because I bought a camera body on a Sunday and got it really fast and in a good protected and tracked packaging. Everything was fine for this and I won't hesitate to order future products on Kamera Express.

But, I'm giving 4 Stars because the Camera Body I ordered was actually delivered in a Kit Box, with the kit lens removed from it. It means that someone openened my camera box before me to take something from it and also the kit box is much bigger than the Body box which is taking more space. I would like these kind of information written on the article description if it's the case.

1 June 2021
Unprompted review
Kamera Express logo

Reply from Kamera Express

Thank you for your review. Some articles are indeed from a kit, so we can arrange the sharpest prices as possible. Sorry that wasn't clear. We hope to see you again.

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