Kamera Express  Reviews 8,504

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 1 out of 5 stars

Been a customer for years and spent good money here, so I was disappointed by how this was handled. I purchased a Zeapon high speed motor which arrived completely faulty and has never worked... See more

Rated 5 out of 5 stars

In Amsterdam I was helped by Milan who in an easy, calm and clear way answered all my questions. I bought an excellent working second-hand Lumix G9 ii which has met my expectations and more. Quality... See more

Rated 5 out of 5 stars

My order came in without any delays (next day). The camera was packed meticulously, battery was full and everything was in order. I called customer service because I didn’t know Dutch, and they helped... See more

Rated 5 out of 5 stars

Almost a month ago we ordered a Olympus MFT 75/300mm and a Panasonic Lumix G70 at the shop in Amsterdam. Great advice: the staff really explained all (dis)advantages of several options. Especially,... See more

Company details

  1. Hobby shop

Information provided by various external sources

Voor de beeldmakers die werk van hun beeld willen maken hebben we alles in huis. Online én altijd dichtbij. Met alle liefde inspireren en stimuleren we je op het gebied van foto en video. Jouw kennis, enthousiasme en inspiratie, dat zijn wij. Zodat jij in beweging komt en met meer vertrouwen en plezier de mooiste beelden maakt. Kamera Express is er helemaal voor jou!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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Replied to 36% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Very bad experience with their team

Very bad experience with their team. I did rent some filter l and I choosed an insurance with it on the website. Unfortunatly the gear broke during the shooting. When I ask for the insurance, they told me that it was not applicable, because their employee didn't put it in the invoice !!! That's inacceptable, since I can prove that I did select that insurance. Very unprofessional and the communication was nothing but despicable. Never ever gain.

9 December 2024
Unprompted review
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Reply from Kamera Express

We are very sorry that you have had this experience, will you please contact us via reviews@kamera-express.nl, so we can see what we can do for you? Thank you very much.

Rated 4 out of 5 stars

You can always count on them!

I ordered a Compact Flash card, I needed it. Although a little late, I received the order with a smile. I hope the casting time everything is just right!

6 November 2024
Rated 5 out of 5 stars

Kamera Expres is a very good seller

Kamera Expres is a very good seller, they are responsive and sell high quality products at reasonable prices. I recommend with confidence.

12 November 2024
Unprompted review
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Reply from Kamera Express

Thank you for your review! We're happy to read that you're satisfied with our service, product quality, and prices. Your recommendation means a lot to us!

Rated 1 out of 5 stars

don't buy second hand items from them

the second hand cameras they sell are super expensive, sometimes 95% of the new price , I genuinely hate when someone sells a used item at ridiculous price,
example they are selling fujifilm xs-10 for 779 euro
I bought it new 2 years ago for 849 from thier store lol
should be 500 euro max

9 October 2024
Unprompted review
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Reply from Kamera Express

Thank you for your feedback, and I understand your concern about the pricing of second-hand cameras. However, the pricing for used gear is determined by various factors such as demand, condition, and the warranty we provide, which can affect the final price. While it may seem high compared to your purchase price two years ago, the market value of certain cameras can fluctuate, and sometimes used gear holds its value well. That being said, we appreciate your input and will definitely take it into account for future pricing considerations.

Rated 4 out of 5 stars

I bought a second-hand camera from…

I bought a second-hand camera from Kamera Express and it looks & feels like brand new, I absolutely love it! I made a mistake when completing the purchase but managed to correct it with the help of the customer service team. It took a few phone calls and a few back-and-forth emails, but everything was solved in the end and everyone was very friendly and helpful. All in all, it was a good experience and I will for sure order from Kamera Express all the photography gear I need in the future!

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Ordering was super easy and everything…

Ordering was super easy and everything was delivered fast! During the process I had to reach out to their customer service and they were super nice and helpful which helped me place the order quickly.

The delivery was smooth and easy, all the products seemed carefully packed and nothing was damaged.

Ordered over 10 products and all were in stock which was a great relief.

29 August 2024
Rated 5 out of 5 stars

Professional and reassuring.


I have been toying with the idea of trading in my SLR for a mirrorless, so I sent out requests for offers. Kamera Express replied within days with an approximate yet clear indication of the exchange value, making my decisions easy. So, I made an appointment.

I was dazzled as I entered their store. The showcases displayed all the top-end brands, including cameras and lenses I would give an arm and a leg for but could not afford. It made me feel rather sheepish with my cropped-frame SLR.

However, the salesperson was down-to-earth, professional, and cordial. He paid ample attention to set me at ease and had the final offer on the table in no time.

The camera and lens I chose in exchange were not on-site but took just a day to arrive. A second salesperson helped me this time. I obviously had a few queries. Now, I have been using SLRs since 1977 and thought I knew a thing or two. Besides, I had also done my due diligence beforehand. But his knowledge was simply phenomenal.

To sum it up, despite my relatively humble purchase, I was made to feel no less than a truly valued customer. I appreciate how professional and knowledgeable the salespersons are; most importantly, they listen to you. Further, I was left reassured about a worthwhile purchase. The misgivings I nurtured on the tidy sum spent disappeared.



30 July 2024
Unprompted review
Rated 5 out of 5 stars

Bresser Condor 8x42

Nice shop, great service (Merijn in Capelle a/d IJssel), he willingly explained everything to me. I highly recommend shopping at this store.

20 July 2024
Unprompted review
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Reply from Kamera Express

Thank you for the kind words, Tomáš! We appericiate it and we are looking forward to your next visit!

Rated 5 out of 5 stars

Top notch service - in store and online!

I went to the Maastricht branch earlier today and the staff were very helpful and insightful. They assisted me in figuring out what I needed, and since what I was looking for wasn't available in the branch, I ended up ordering online. The online ordering experience was very smooth and hassle free. Always a pleasure buying my photo gear from Kamera Express!

19 July 2024
Unprompted review
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Reply from Kamera Express

Thank you for choosing and trusting Kamera Express! Very glad to read that our staff in the store properly advised you!

Rated 5 out of 5 stars

good experience

ordered a camera online and noticed it got reduced during the time I could still return it. Customer support was very friendly and refunded the difference in price.

1 March 2024
Unprompted review

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