I m very impressed and wow by KAMIKOTO. Their product is of highest quality and their customer service is just impeccable. Delivery is prompt. KAMIKOTO replaced a brand new knife set out of goo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Beautiful knives arrived quickly in gorgeous wooden box. The quality is very high. Also the customer service (I had a question before I purchased) was exceptional.
we ordered the kuro bundle which also came the 13 inch yanagiba slicer and 4 piece steak knives. we unfortunately received a cuka bocho cleaver instead of the steak knives, so we contacted the service... See more
Was watching “off grid with Jake and Nicolle” and was impressed with Jake’s ability to make the recommendation for always having quality knives!! The order was flawless and appreciated the email from... See more
Company details
Written by the company
Handcrafted Japanese Ibaraki Steel Knives; known for the Kanpeki Knife Set and the iconic Santoku 7-Inch Chef's Knife. Each blade pays tribute to the centuries-old craft of knifemaking, and is handcrafted with precise attention and care, employing traditional skills handed down by expert knifemakers through the centuries. Kamikoto knives are solemn blades made for a lifetime, crafted for chefs and knife enthusiasts.
Contact info
2 Chome−14−5, Minato City, Akasaka, Daiwa, 7F, 107-0052 , Tokyo, Japan
- support@Kamikoto.com
- kamikoto.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best product of knives I’ve ever had
Best product of knives I’ve ever had. Took a little bit of time to get them but, it was well worth it!
Clear and updated communication of…
Clear and updated communication of status of my order as well as shipping status.
Quality professional chef knives
Quality professional chef knives like only Japanese knives can deliver
Overall a positive purchase
I've had an overall excellent experience with this service. They provide quick and efficient replies to inquiries, which I really appreciated, and the delivery process is impressively swift. The product itself is of excellent quality—extremely sharp and well-crafted. The knives arrived packaged securely, although one of the knife boxes had a broken hinge upon arrival, which felt flimsy considering the value of the knives.
The website is user-friendly and easy to navigate, making the purchasing process straightforward. However, there is a notable downside—unexpected customs and shipping charges that arise after the purchase is completed. Unfortunately, these additional costs aren't communicated upfront, leaving customers with the dilemma of either paying them or risking not receiving their order. While the quality of service and product is commendable, clearer communication about hidden costs or a more transparent breakdown of charges would significantly enhance the overall customer experience.
I had a product quality issue and…
I had a product quality issue and Kamikoto was very responsive and accommodating in addressing my issue.
We love your knives
We love your knives. Great quality and value keep us buying. Some we use, and some we gift.
Kamikoto - fantastic products and top notch customer experience
Kamikoto has delivered their promise! Love it.
I had bought a Kanpeki knives set from Kamikoto in 2018. Absolutely beautiful and superb quality.
The knives set was stored in the original wooden box in my home country for a few years as I was living abroad. When I recently opened the box, the black handles of the knives have white spots. I tried to wash it thoroughly but the spots remained. When I emailed to Kamikoto to enquire what I can do, Kamikoto just asked for the invoice details and immediately offered to send me a new set. No further questions asked. I was kept in the loop in the entire delivery steps. Wow!
This is a true customer centric company. It honored its promise of the limited lifetime warranty as well as providing great communication to the customers.
Kamikoto, you have gained my full support!
Best knives ever!
These smooth cutting knives are wonderful. So well made that they last. We've just added more of them to our collection and are extremely satisfied with them.
Chef tested
Quality presentation and the way everything was handled. Can't wait to use these knives. Not disappointed.
Ordered beginning of February and still…
Ordered beginning of February and still have not received product.

Reply from Kamikoto
Kamikoto once again exceeds expectations
Excellent customer service and superb craftsmanship on the cutlery. I am truly impressed all round! Thank you!
Loss of documents
They did not send the documents that was needed to the customs. I had to write to them to ask them to send it to me, so I could send them to the customs.
And that is nothing you should have to do as a customer.
But I got the papers the day after I requested them. So that was positive.

Reply from Kamikoto
Grate Kamikoto knives
I really like Kamikoto knives. Kamikoto knives are reliable, very sharp and komfortable in the hand!
Having a dealer in Canada would have…
Having a dealer in Canada would have saved me the unexpected and costly import duty. I purchased from you a few years ago and I do t recall being hit with this tax on delivery.
So far so good
These knives are beautiful and appear to be very good quality as well as being scary sharp. How well they'll hold an edge, and how difficult it will be to sharpen them with the unique blade design is where I'll reserve my final review on how much I like them. As of now I'm enjoying them quite a bit.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







