Kamikoto Reviews 

982
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I m very impressed and wow by KAMIKOTO. Their product is of highest quality and their customer service is just impeccable. Delivery is prompt. KAMIKOTO replaced a brand new knife set out of goo... See more

Rated 5 out of 5 stars

Beautiful knives arrived quickly in gorgeous wooden box. The quality is very high. Also the customer service (I had a question before I purchased) was exceptional.

Rated 5 out of 5 stars

we ordered the kuro bundle which also came the 13 inch yanagiba slicer and 4 piece steak knives. we unfortunately received a cuka bocho cleaver instead of the steak knives, so we contacted the service... See more

Rated 5 out of 5 stars

Was watching “off grid with Jake and Nicolle” and was impressed with Jake’s ability to make the recommendation for always having quality knives!! The order was flawless and appreciated the email from... See more

Company details

  1. Kitchen supply shop

Written by the company

Handcrafted Japanese Ibaraki Steel Knives; known for the Kanpeki Knife Set and the iconic Santoku 7-Inch Chef's Knife. Each blade pays tribute to the centuries-old craft of knifemaking, and is handcrafted with precise attention and care, employing traditional skills handed down by expert knifemakers through the centuries. Kamikoto knives are solemn blades made for a lifetime, crafted for chefs and knife enthusiasts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

982 reviews

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4.7

All reviews

(982)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

They don’t do any refunds or exchanges…

They don’t do any refunds or exchanges all sales are final.if your product is so good you should stand behind a money back guarantee.i have yet to use the knifes but unfortunately I found out the entire company is a marketing hype and only 50% satisfied with product

27 December 2024
Kamikoto logo

Reply from Kamikoto

Dear David,

We regret that we let you down with a poor customer experience—it is the exact opposite of what we pride ourselves on.

Upon thorough review of your previous communication with us, we found that your case was mishandled. It is our policy that should a customer find that Kamikoto blades are not a fit for them for any reason, we are committed to offering a refund or an exchange.

Rest assured we take this matter seriously and have improved our processes to make sure our customer support is in line with our policies.

As a token of apology, we have refunded the knife set that you wish to return. Feel free to keep it or give it to someone.

Please do not hesitate to reach out to us again if we can be of any further assistance. It is an honor to serve you.

Rated 5 out of 5 stars

Finally left-handed,!!

First and foremost, allow me to say that I am left handed and as a result of this I have learned to use right-handed tools, because Kakimoto's attention I am able to start relearning my skills Left-handed and to say that it is different is accurate However my thanks to you for providing a set of knives that are very comfortable and natural to use they are slightly heavier than most but are very well balanced with a handle that is larger and well-designed I am very well pleased with this set thank you for your attention to detail, Mike Carter

16 December 2024
Rated 1 out of 5 stars

I ordered a set of 3 knifes for…

I ordered a set of 3 knifes for $300.00. Excited to used it 1st time. I’m so disappointed it..! So poor quality super lightweight and I had hard time to cut a top of pineapple. I want to refund but they only offer 50% purchases price. Not worth my time to package and mail back. I’m going to buy a Dalstrong instead.

2 December 2024
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Reply from Kamikoto

Dear Loc Nguyen,

We are disappointed that you have not enjoyed your experience with your knives. We aim for all of our customers to enjoy our knives and due to this we have a return for a full refund policy that we honor with every purchase.

We do however notice that despite no reply to our message and email, from this review that you have accepted the 50% refund as a gesture of goodwill and this has been processed, with an email confirming this.

Please do not hesitate to reach out to us again if we can be of any further assistance.

Kind Regards,

Kamikoto

Rated 5 out of 5 stars

The purchase process was easy and I was…

The purchase process was easy and I was well informed on the delivery process and when to expect them. I was also able to utilize a couple discounts which is always nice. The knives are extremely sharp and not bad looking. I would definitely continue to purchase from them in the future.

1 December 2024
Rated 5 out of 5 stars

AMAZING EXPERIENCE!

Dealing with an overseas company comes with many challenges. This is just not the case with Kamikoto. The item I purchased was delivered very promptly, and the communication from seller to buyer was incredibly attentive. Looking forward to continuing my relationship with this company for subsequent purchases.

29 November 2024
Rated 5 out of 5 stars

Amazing Quality

Once ordered it was shipped in a timely manner and came with a nice wood box. Perfect gift idea for anyone in your life that likes to cook.

29 November 2024
Rated 5 out of 5 stars

Fast shipping

Fast shipping, great prices, and updates came in regularly as to the status of my order. I am extremely immpressed with the knives.

28 November 2024

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