Kamoni Reviews 1,081

TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 5 out of 5 stars

I absolutely love, love my bikinis from Kamoni!! They have the most beautiful patterns, colors and styles! Their bikinis are extremely flattering and the material is great! I will always order my futu... See more

Rated 1 out of 5 stars

Have attempted to return my order for weeks now as bottoms fit like a thong. Have been offered new suits which I don’t want given the sizing discrepancies or $12 (which is a joke compared to what I sp... See more

Rated 5 out of 5 stars

I ordered 5 suits in size XS tops, small bottoms. Order took about 8 days from time placed til delivery at my door. All suits are well crafted and made of super soft, quality material. I even ordere... See more

Rated 5 out of 5 stars

Quick delivery! Some of the tops/bottoms didn't fit but customer service was very responsive and replaced the pieces without returning the items and only charged 10.99 for shipping. One top didn't com... See more


Contact info

3.4

Average

TrustScore 3.5 out of 5

1k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Beautifull swimmsuit

Beautifull swimmsuit, nice material and pattern, the delivery is quite fast, and the service online is efficient. But it is sometines difficult to fine the exact right size without teyong them. I had to exchage a top 3 times but Kamoni was always good et fat to to replace them.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Customer value is high!

I read a review here that Kamoni is hard to contact. Well, in my experience I have never seen a company so responsive and attentive to their clients. I was offered a free "mystery box" product and was given 10% off my next purchase. You can return swimwear even if you do not like it, whereas in some cases if you buy online from other sellers the swimwear is not a returnable item. The items here are well made and the color and pattern choices are plentiful. I will definitely be back to purchase more items!

2 July 2024
Unprompted review
Rated 5 out of 5 stars

10 out of 10

Great material bathing suits. Great quality in each suit. I bought 4 over the last year. I had to return one bc it didn't fit well and instead they let me keep it and sent me a new one with only having to pay shipping. This was a 40$ suit for 9.99. I had a top issue and they sent the correct top size for FREE. excellent customer service as well as product. I'll definitely buy more in the future

2 July 2024
Unprompted review
Rated 4 out of 5 stars

Sizing is VERY small but good customer service

Sizing is VERY small. You need to go up at least 1 size, possibly 2. On my orginal order every item was too small. On contacting Kamoni customer service was great - they offered to replace all 4 items free of charge without the need to return the original items. Replacements arrived today and are great. Quality is good. Just make sure you size up.

27 June 2024
Unprompted review
Rated 5 out of 5 stars

SWIMSUITS ARE AMAZING

I loved the swimsuits but the tops I ordered were too small. Customer Service was timely and kept in touch letting me know what my options were and I replaced my items with ones that fit me. I will most definitely order from them again. I told customer service that I wish all online experiences could be as wonderful as this company was!!! The quality and price for these suits was outstanding!

27 June 2024
Unprompted review
Rated 5 out of 5 stars

I ordered 2 bikinis and neither fit

Update:
Got my 2 bikinis Kamoni replaced and they're great! Both fit perfectly! Thanks customer service for the help resolving this matter.

I ordered 2 bikinis and neither fit. The customer service offered several ways to fix the problem which worked out fine. I’m waiting to get my order to see how these fit. Will let you know!

3 June 2024
Unprompted review
Rated 2 out of 5 stars

Having problems with returning items

I ordered a bikini which arrived but I didn’t receive an order confirmation for. Having real trouble contacting customer service to process the return as it’s not a good fit. Posting this hoping someone from Kamoni will help me.

25 June 2024
Unprompted review
Kamoni logo

Reply from Kamoni

Dear Jill,
We sincerely regret that your recent order experience did not meet your expectations. We apologize for any inconvenience caused and for the dissatisfaction you encountered with the items purchased.
The order confirmation and shipment notification emails will be sent to your email address you used to place the order. You may check your inbox and spam box. We offer 30-day return&exchange service since the date of delivery. You may contact us via our service email service@kamoni.com, FB or Instagram. Please let us know your order number here. We'll surely resolve the issue for you.
Best regards,
Kamoni VIP customer service team

Rated 5 out of 5 stars

I loved the suits I got

I loved the suits I got! The quality was better than I expected for the price. Shipping was slower than I’d hoped for, but I will be purchasing more for sure!

10 June 2024
Unprompted review
Rated 1 out of 5 stars

I bought a bathing suit from you guys

I bought a bathing suit from you guys. It ended up being too big. I have tried to contact you several times through email submitting several tickets and calling your 188 number. No one has gotten in contact with me. It’s been a week I already re-ordered another one And a different size but I wanna know why I’m not getting back in contact with to do a return. This is not professional or business like at all and I’m gonna keep posting these every hour until someone gets back in touch with me.

19 June 2024
Unprompted review
Kamoni logo

Reply from Kamoni

Dear Rachel,
We sincerely regret that your recent order experience did not meet your expectations. We apologize for any inconvenience caused and for the dissatisfaction you encountered with the items purchased.
We have sent out new replacements and the new parcel is on the way to you. We hope the new replacements will fit you. If you have any further questions or concerns, please do not hesitate to contact us via our service email service@kamoni.com, FB or instagram, thank you. We'll surely resolve the issue for you.
Best regards,
Kamoni VIP customer service team

Rated 5 out of 5 stars

Outstanding

Shopping the site is easy! The quality of the swim suits you get in is outstanding and the customer service was really helpful I feel they went above and beyond to help with the questions I had.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Well crafted, buttery soft, fits like described! Fast shipping!

I ordered 5 suits in size XS tops, small bottoms. Order took about 8 days from time placed til delivery at my door. All suits are well crafted and made of super soft, quality material.
I even ordered a mystery bag and I am happy with that as well. Definitely recommend, positive experience. Will order again.

21 June 2024
Unprompted review

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