The communication from the start, once in motion, everything goes has smoothly from posting the product to receiving it in days, so not much problem with changing your work schedule.
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Review summary
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Thanks again Kane Service , very rare these days you find a product you believe in with an outstanding back up support, whether it be standard routine calibrations or repairs , all is dealt with great... See more
Have used Kanes annual service and recertification service for a few years now. My existing analyser was getting on in years and this year they couldn't get the calibration correct. So as part of the... See more
Everytime I send my device to Kane for calibration, it comes back clean with fresh filters etc. This time the screen had a few lines of pixels missing that I never mentioned to them, it came back work... See more
Company details
About Kane International
Written by the company
Welcome to KANE
The UK’s best handheld emissions analysers with the best after sales service or your money back
KANE analysers have KANE CARE - our Queen's Award winning 10 Year warranty, same day service & 20 Year all inclusive pricing or your money back.
Some KANE analysers have KANE LINK - our promise to future proof your analyser for tomorrow’s Heat Pumps, Hydrogen boilers & ACR systems.
Our Welwyn Garden City & Greater Manchester centres are certified to ISO 9001, 14000 & 17025 and we have the only UKAS gas certification centre for O2, CO, CO2 & NO analysers.
We support customers in over 40 countries through sales & service partners and sister companies in France, Germany, North America, Mexico, China, Hong Kong & Korea.
Call 0800 059 0800, visit www.kane.co.uk or email sales@kane.co.uk for more information.
Contact info
KANE House, 11 Bessemer Road, AL7 1GF, Welwyn Garden City, United Kingdom
- 0800 059 0800
- sales@kane.co.uk
- kane.co.uk
4.4
Excellent
6k reviews
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Faulty following calibration
Everytime my analyser comes back from calibration and have an issue with it not working
25 June 2026
Sent my analyser in for a service and…
Sent my analyser in for a service and calibration, along with my probe and printer, I was having problems with all 3, I booked my service, repair and calibration online, posted it in the drop box before 9am, I was given constant status updates, revived my items back the very next day, all in working order and some thing replaced as new. I will 100% be staying with Kane with my analysers
In future
2 July 2026
Ace service
Seamless, superlative service from Kane. For Kane, life time guarantee means just that. The consistent year on year no quibble replacement & repair of the analyser means I have no reservations in recommending Kane. A grateful gas guy!
1 July 2026
Very organised with the process running…
Very organised with the process running smooth and punctual
1 July 2026
I am very please with the service from…
I am very please with the service from Kane.
I did however have a problem with the plug on my gas analyser.
But Kane were very quick in resolving this for me,
Above and beyond service from Kane.
I will be certainly recommending Kane to my Gas Installer Colleagues.
29 June 2026
Gas Flue Analyser service.
Annual service on item and return was carried out efficiently and with minimal disruption.
28 June 2026
great turnaround noquibble warranty
great service quick delkivery , great product support.
17 June 2026
Quick and Easy
Easy, quick and reliable servicing of my KANE 458s, Analyser was back withing 3 days so no delayed servicings
28 May 2026
I was very surprised to find out that I…
I was very surprised to find out that I received a new rubber cover on my Cain for 55 and a new tester probe for the flu. I found a service outstanding thank you so much.
23 June 2026
speed speed and collection from site
24 June 2026
Great service & quick turn around
23 June 2026
Excellent service and return
23 June 2026
Excellent service and turnaround on…
Excellent service and turnaround on annual calibration of analyser
22 June 2026
last year parcelforce lost my analyser
last year parcelforce lost my analyser, and sent me a photo of a door step not mine. this year dpd failed to deliver although i was at home all day. then delivered to 62a not 62 i had to walk my village high street until i found it. how difficult is it to deliver to a post office not a house.
i'm glad i will retire in a few years, kane next day is a lye
9 June 2026
Kane ensured that my equipment was…
Kane ensured that my equipment was handled with care and kept me informed throughout the recalibration process. Very efficient company to deal with.
19 June 2026
Reply from Kane International
Hi Steven,
Thanks for leaving us a review.
Just in case you didn't know, KANE CARE includes:
Lifetime warranty for your KANE analyser when serviced & recertified by KANE Same day service & recertification guaranteed or your money back.
All-inclusive pricing with replacement or repair of any accessory including probe, charger, carry bag & printer as required.
Free overnight tracked delivery to & from KANE and 50% off a new KANE analyser if your registered KANE analyser is stolen.
Thanks again for your review and for being a KANE customer.
Best wishes
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