The communication from the start, once in motion, everything goes has smoothly from posting the product to receiving it in days, so not much problem with changing your work schedule.
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Review summary
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Thanks again Kane Service , very rare these days you find a product you believe in with an outstanding back up support, whether it be standard routine calibrations or repairs , all is dealt with great... See more
Have used Kanes annual service and recertification service for a few years now. My existing analyser was getting on in years and this year they couldn't get the calibration correct. So as part of the... See more
Everytime I send my device to Kane for calibration, it comes back clean with fresh filters etc. This time the screen had a few lines of pixels missing that I never mentioned to them, it came back work... See more
Company details
About Kane International
Written by the company
Welcome to KANE
The UK’s best handheld emissions analysers with the best after sales service or your money back
KANE analysers have KANE CARE - our Queen's Award winning 10 Year warranty, same day service & 20 Year all inclusive pricing or your money back.
Some KANE analysers have KANE LINK - our promise to future proof your analyser for tomorrow’s Heat Pumps, Hydrogen boilers & ACR systems.
Our Welwyn Garden City & Greater Manchester centres are certified to ISO 9001, 14000 & 17025 and we have the only UKAS gas certification centre for O2, CO, CO2 & NO analysers.
We support customers in over 40 countries through sales & service partners and sister companies in France, Germany, North America, Mexico, China, Hong Kong & Korea.
Call 0800 059 0800, visit www.kane.co.uk or email sales@kane.co.uk for more information.
Contact info
KANE House, 11 Bessemer Road, AL7 1GF, Welwyn Garden City, United Kingdom
- 0800 059 0800
- sales@kane.co.uk
- kane.co.uk
4.4
Excellent
6k reviews
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Typically replies within 1 week
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First class service
From the point of contact to book the units in for service to receiving them back was just first class service the speed of the turn over was great.
Because we use the units all the time when we service heaters.
20 July 2026
Straight forward and quick.
23 July 2026
Very quickly sorted and posted back
Very quickly sorted and posted back, thanks Kane 5* A+
10 July 2026
Reliability & Servicing: We have continued to purchase Kane products because we have never needed to get anything repaired.
The quick, reliable servicing and recalibration of equipment is extremely important to us. The friendly customer services when asking for advice on product selection.
17 July 2026
All done very smoothly and quickly
All done very smoothly and quickly, analyser back in a couple of days
5 July 2026
Quick and fast returns always do what’s…
Quick and fast returns always do what’s needed fast
11 August 2025
Simple and fast return
5 July 2026
Very good communication skills
Very good communication skills, fast, very
Efficient and deliver on time, extremely professional company 10 out 10
10 July 2026
Great service
Great service, straight forward, no hassle, best comprehensive customer care. Very personalised
6 July 2026
I sent off my anyliser as instructed …
I sent off my anyliser as instructed and recieve it back after calibration the next day which was outstanding service.
9 July 2026
Quick service and I hassle. Thanks for your help!!!!!’
I was happy with the quick turnover from dropping off to receiving
1 July 2026
Excellent service from Kane
Excellent service from Kane Analysers. They recently calibrated my flue gas analyser, and the whole process was quick, professional, and hassle-free. Highly recommended.
7 July 2026
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
On behalf of everyone at Aquatec NW Ltd, we'd like to thank the team at Kane International for the excellent service they consistently provide.
We've had our flue gas analyser serviced and calibrated by Kane on several occasions, and every experience has been first class. The turnaround is quick, communication is excellent, and the analyser is always returned fully serviced, calibrated and ready to use.
As a busy plumbing and heating company, we rely on accurate equipment every day, so it's reassuring to have a company we can trust. We wouldn't hesitate to recommend Kane International to anyone needing professional flue gas analyser servicing and calibration.
Many thanks from all of us at Aquatec NW Ltd.
2 July 2026
Great service
Have used Kanes annual service and recertification service for a few years now. My existing analyser was getting on in years and this year they couldn't get the calibration correct. So as part of the service, if they can't complete the job, they send me a new analyser. I thought there would be a catch, but definitely not. New ana lyser on its way to me.
Great service. Thanks Kane
16 July 2026
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