Even though it’s still many months to go, I got a hold of a customer service guy which took a lot of time to answer all of my questions, even at a later stage via email. All of this should be normal,... See more
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I was searching for a beginner surfboard. The advice via chat/mail was super friendly, quick and professional. Packaging and deliver was on the same level. Unfortunately the board had some damages bu... See more
Company replied
The Kanoa Test-Days were an awesome event. It helped me find the perfect board. The shape is absolutely insane. Excellent customer service!
Outstanding Product, combination with curfboard trucks works great. My Wife mostly uses the Curfish now and it is her favourite. It is very easy to pump. The deck is lower to the ground than with a... See more
Company replied
Company details
Written by the company
Inspired by the Ocean, KANOA Surfboards strives for sustainability, groundbreaking innovation and unique design. We create our surfing equipment by integrating decades of shaping experience. All our shapes are designed to perform, increase your wave count to have more fun and improve your surfing. With our guidance, we will help you to find the perfect surfboard and deliver it directly to your doorstep. Every KANOA product combines unique design, high quality standards and we are focussed on premium customer service.
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4.7
Excellent
99 reviews
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Hasn’t replied to negative reviews
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Great customer service
Even though it’s still many months to go, I got a hold of a customer service guy which took a lot of time to answer all of my questions, even at a later stage via email. All of this should be normal, especially when it’s direct customer sale without any shops. One may argue that this business model could drive smaller shops out of business, however for landlocked people like me this is a viable option.
23 January 2023
I got my product in time and it all…
I got my product in time and it all worked out well.
16 September 2022
Very good customer service :)
Very caring, quick responding and helpful customer service. Since I haven't tested the product yet, another review will follow.
20 October 2022
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