I’ve used this site for 3 years now and I highly recommend. It’s so easy to navigate, and the chat AI actually understands you when you ask it a question. For what I use it for - managing taxes fr... See more
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Review summary
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Reviews shaping this summary
Been using tax fix for quite a few years now. I'm a sole trader so don't have a massive amount of paper work but my tax return is normally ready to submit within 24 hrs of supplying my paperwork.
John Webb from Tax Scouts provided a professional and helpful service from start to finish. He was clear, knowledgeable, and made the tax process much easier to understand. I appreciated his attention... See more
Really simple interface, clear instruction, fair pricing. Jon Dell who I have used twice now is patient, concise, provides clear guidance and instruction and executed the work to a high standard with... See more
Company details
Written by the company
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Contact info
United Kingdom
- support@taxfix.com
- taxfix.com/en-uk
4.8
Excellent
7K reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
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Been a customer 4 years.
Been a customer 4 years.
If i go on as a new customer you'll do my tax return for £40 less than as an existing customer. How to lose a customer .... simples
16 May 2026
Unprompted review
John Webb from Tax Scouts provided a…
John Webb from Tax Scouts provided a professional and helpful service from start to finish. He was clear, knowledgeable, and made the tax process much easier to understand. I appreciated his attention to detail, quick responses, and friendly approach. I would definitely recommend him to anyone looking for reliable tax support.
15 May 2026
A quick responsive service
A quick responsive service and this is the second time I have used this company and would recommend them.
15 May 2026
Accountant dis not help me get best…
Accountant dis not help me get best option .Never asked me about expenses just got cis statement and pay slips and said this i what you are due .
I am not an accountant so would like advice on if I can claim for other items .
Its just not personal to the client.They been payed up front so not interested in making you the best return
15 May 2026
A quick service,hassle free,if there is…
A quick service,hassle free,if there is any problems they've always communicated quickly.a reasonable fee
26 April 2026
Mr. Shams is very good. Can recommend.
11 May 2026
Value for money but it has its frustrations
Been with them 3 years. Their accountants are excellent - only one didn't turn up and I got a replacement in a few days. My experience with customer service has been patchy, one (Brittany) was surprisingly incredibly rude. I find their bank link and automated bookkeeping unusable but that might be me. All in all, Taxfix is value for money but it has its frustrations.
15 May 2026
Unprompted review
System and process is clear and easy to…
System and process is clear and easy to use. Accountant is very efficient
14 May 2026
extremely easy to navigate! 5 stars!
I’ve used this site for 3 years now and I highly recommend. It’s so easy to navigate, and the chat AI actually understands you when you ask it a question.
For what I use it for - managing taxes from income from a letting - it’s extremely easy to use and I always get a quick response.
14 May 2026
Quick service
Quick service, even though my return was a little bit complicated. I've been using them for a few years now and will continue to do so!
11 May 2026
I have used your service for the last 3…
I have used your service for the last 3 years and everything has been easy and quickly sorted for me.
13 May 2026
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