The service from the start to finish is really good. I was kept updated from the order to delivery. I had few items that were somewhat defective and Karaca were helpful in replacing the items.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am extremely pleased with my dining set. One of the bowels was chipped, after corresponding with the customer service team, a replacement was sent out. A professional team, I would purchase from th... See more
Company replied
very easy to order and keep me updated with delivery date also quick delivery. i find the product is a little tricky sometimes it give me just half a cup of coffee and next time will give me a full c... See more
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Overall, I’m very satisfied with my experience and would give 5 stars. The products are great quality and everything met my expectations. The only small issue was that the delivery was a bit slow,... See more
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Company details
- #211 of 228 best companies in Homewares Shop
- #8 of 8 best companies in Ceramic manufacturer
- #80 of 92 best companies in Kitchenware Shop
- #122 of 135 best companies in Kitchen supply shop
- #11 of 11 best companies in Pottery manufacturer
About Karaca
Written by the company
Karaca is in Hollywood
Karaca proudly made its distinguished debut in Hollywood this year during awards season, where The Karaca Red Carpet Dinnerware Collection, graced the tables of the stars. The exclusive Karaca Red Carpet Collection, featured at these star-studded events, is now available in stores and online for all to enjoy.
Hull City x Karaca
Karaca’s strategic partnership with Hull City transcends the boundaries of the pitch with the naming of "The Karaca Circle Restaurant" within Hull City’s Stadium where fans can now enjoy a great meal served on Karaca’s contemporary, timeless, and chic designs.
This partnership not only reflects Karaca’s commitment to excellence, but underscores its dedication to nurturing community involvement.
About
Since 1973, Karaca has been the top global brand in home, design, and lifestyle, inspiring and innovating everyday moments. Our products represent a fusion of brilliant engineering, artisanal craftsmanship, and thoughtful designs aimed at enhancing your daily experiences. Whatever your needs, Karaca products and services will inspire creativity and enjoyment, blending cutting-edge technology with friendly & familiar features. Join us, as we set the standard for quality, style, and value.
Discover our Categories
Air Fryers Small Appliances Tableware & Drinkware Cookware & Bakeware Kitchenware Home Decor Shop Offers
Free Delivery when you spend £60 or more
90 Days ReturnsFree Return within 90 Days
Pay Your WayApple Pay
Google Pay
Pay-in-3 with Klarna
Paypal
Credit Card
Stores
📍 Karaca Tottenham Hale Retail Park
Tottenham Hale Retail Park Unit 8, Broad Ln, London N15 4QD, United Kingdom
📍 Karaca Westfield London
Westfield London Shopping Centre Unit 1232, Ariel Way, London W12 7HT
Contact Us
Monday - Friday 9:00 - 18:00
Download Karaca App Now
Contact info
London, United Kingdom
- karaca.co.uk
4.1
Great
6K reviews
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Great non stick low maintenance pans
Brought a few items from Karaca as my everyday pans needed a refresh. I am so happy with them, they are truly non stick and lightweight. Pleasure to use.
11 April 2026
Reply from Karaca
Dear Hina ,
We're happy to hear that you are satisfied with your Karaca pans! It's great to know they're non-stick and lightweight, making them a pleasure to use for your everyday cooking. Thanks for sharing your positive experience with us.
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
The package is so well and also I love…
The package is so well and also I love the mugs, they are super pretty
10 April 2026
Reply from Karaca
Dear Anh,
We're happy you love the mugs and that they arrived well packaged. Thank you for sharing your positive experience with us; we appreciate it!
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
Good quality products at convenient…
Good quality products at convenient price. But expensive delivery
11 April 2026
Reply from Karaca
Dear Ghufran ,
We're happy to hear you find our products good and well-priced. We'll look into our delivery costs. Thanks for your feedback.
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
Delivered promptly and all went…
Delivered promptly and all went smoothly. Happy with the product. Would buy again.
8 April 2026
Reply from Karaca
Dear Dairine,
We're happy to hear that your delivery went smoothly and you're pleased with the product! We appreciate your feedback and future purchase consideration.
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
Good quality
21 November 2025
Reply from Karaca
Aby,
We're happy you had an excellent experience with our product and service! Thank you for your recommendation and positive feedback.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Reply from Karaca
HumZaf,
We're happy you had an excellent experience with our product and service! Thank you for your recommendation and positive feedback.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
always good quality
1 April 2026
Reply from Karaca
Dear Zehra,
Thank you for your kind review, we are happy to hear that you are satisfied with the quality.
Best Regards,
Karaca UK
Very good product quality
Very good product quality. If you are paying good you are getting good items in return
7 April 2026
Reply from Karaca
Atta Monum,
We appreciate you sharing your feedback! We're happy to hear that you find our product quality very good and that you consider it a worthwhile investment.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
I would like to sincerely thank Karaca…
I would like to sincerely thank Karaca customer service. They called me without me even trying to reach them. I have always preferred this brand because I trust its quality, and I will continue to do so in the future.
16 April 2026
Unprompted review
Reply from Karaca
Ferizan Ozcan,
We appreciate you taking the time to share your positive experience. We're happy to hear that our customer service met your needs and that you trust our brand's quality. We value your continued preference!
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Reply from Karaca
Tracey,
We're happy you find our dinner set lovely and excellent. Thank you for your positive feedback; it means a lot to us.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Karaka is excellent company
Karaka is excellent company, they do delivery so quick and they respond fast to customers if you need them.
8 April 2026
Reply from Karaca
CAPATINAEMAIL.RU,
We're happy to hear that you had a great experience with our quick delivery and responsive customer support. Thank you for your positive feedback!
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
I give the air fryer 5 stars iam very…
I give the air fryer 5 stars iam very pleased with it
8 April 2026
Reply from Karaca
Mrs. Lorraine Marie Long,
We're happy to hear that you're very pleased with the air fryer! Thank you for your wonderful feedback and high rating; we greatly appreciate it.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Had a set of dinner dishes
Had a set of dinner dishes, and cutlery and pot,
Is amazing reasonable and good quality.
8 April 2026
Reply from Karaca
Fatemeh Valinejad,
We're happy to hear that you find our dinner dishes, cutlery, and pot to be of good quality and reasonably priced. Thank you for your positive feedback!
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Great products,great delivery👌🏻
8 April 2026
Reply from Karaca
Becea Adina,
We're happy you are pleased with our products and delivery service! Thank you for your positive feedback; we appreciate it greatly.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Reply from Karaca
Hy,
We are so glad that you found our customer service lovely and our delivery fast. We appreciate your positive feedback very much.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Quality products
28 March 2026
Reply from Karaca
Sukran,
Thank you for your positive feedback; we appreciate it.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Reply from Karaca
Cassandra,
We're happy to hear that you find our pot set a great value and beautiful. Thank you for your positive feedback; we appreciate it.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Reply from Karaca
Salma,
We're happy to hear that you received your dinnerware quickly and find it beautiful. Thank you for your positive feedback; we appreciate it.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
This item is brilliant however it needs…
This item is brilliant however it needs to be improved so when using kettle mode, it needs to switch off automatically rather than manually, otherwise it boils and boils and boils 😩😩
7 April 2026
Reply from Karaca
Dear Kadriye,
Thank you for your review, could you please kindly share a short video of the item demonstrating the issue?
If there's anything we can help with, please don't hesitate to contact us.
Thanks for shopping with KARACA.
Karaca Porcelain United Kingdom.
Reply from Karaca
Saba Sohrabi,
We're happy you appreciate the updated design and extensive product selection. Thank you for your positive feedback!
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
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