I went to Karavel to find insoles in order to improve my limp. I went to the "specialist" who took 5 pairs of shoes (that I bought at Karavel) and he placed insoles into 5 left shoes of those. Come... See more
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Jason has been my sales person for more than a year. I genuinely appreciate his kindness and patience while he fits me with shoes or boots. The result is I am happy with every single pair I have fou... See more
I live in CA and ordered shoes to be picked up while on a trip to Austin, TX so I could actually walk into a brick and morter shoes store and could try on other pairs too! I wear orthotics, walk a lo... See more
My order arrived very quickly! I had a hard time finding these particular pair of shoes anywhere in my size. When I found them at Karavel I purchased them before there were sold out! They look exac... See more
Company details
Written by the company
Since 1937, we have specialized in helping our clients restore the balance of their natural bodies through healthy feet. We carry a wide selection of fashionable, comfortable shoes and orthotics for both women and men.
Contact info
1011 W Anderson Ln, 78757, Austin, United States
- 512-459-7603
- customerservice@karavelshoes.com
- karavelshoes.com
4.4
Excellent
343 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful selection of highly-coveted sneakers!!
I’m so happy that I was able to purchase a pair of rare Hoka sneakers from Karavel Shoes!! I’ve been searching for this highly-coveted pair of Hoka Kawana Sneakers for the longest time, and I’m so glad that they had my size in stock! Thank you very much for your exceptional & unparalleled assistance, Karavel Shoes!! I will definitely shop with you again soon!! 😊
24 April 2023
Knowledgeable and kind
Was referred here by my orthopedist. Long, careful fitting. After two visits, now have 2 pairs of Hokas with carbon fiber plate inserts, so comfortable and protective. Will return to Karavel the next time I need shoes.
24 April 2023
I love the new store
I love the new store. Great location, always the best service and what a huge selection of high quality shoes.
25 April 2023
EXCELLENT customer service!!!
EXCELLENT customer service!!!! I called looking for a pair of shoes that was sold out everywhere else I looked online.. including Hoka’s own website! Luckily, Karavel had my size and got them shipped to me immediately so I could get them in time for a trip a few days later. I got them the VERY NEXT DAY in DFW and paid no extra shipping charge! Next time I’m in Austin, I will seek out this place and buy more shoes from them again! I wish I would have caught the guy’s name, but hopefully he’ll see this review and know how much I appreciated the help. I would have sworn this kind of service didn’t exist anymore!
24 April 2023
10 out of 10
Not only was I able to find the shoe/color I wanted when everywhere else online was sold out but they also got them to me in record time!
21 April 2023
I’ve sent them back too big hopefully…
I’ve sent them back too big hopefully there is a smaller size for me. The box was crushed
19 April 2023
I ordered the shoes online and they…
I ordered the shoes online and they were delivered within 3 days. Easy customer friendly process
17 April 2023
The shoes were perfect as well as the…
The shoes were perfect as well as the delivery. What more could I ask for?
17 April 2023
My online order was easy
My online order was easy, accurate and fast! Karavel is always the best place for shoe shopping.
16 April 2023
The ordering process and the speed at…
The ordering process and the speed at which the shoes were shipped were exceptional
5 April 2023
Shoes were in stock and shipped super…
Shoes were in stock and shipped super fast, thank you!
30 March 2023
Got my shoes quick!
22 March 2023
My Feetures socks arrived promptly
My Feetures socks arrived promptly. Thank you for your great service.
26 March 2023
Great service, fast shipping
Associates at the store were very helpful in choosing my first pair of shoes. When I bought my second pair online, it was easy. The fit was accurate and I received them quick fast and in a hurry. I will be purchasing my shoes from Karavel from now on.
22 March 2023
Excellent service and shoe selection.
13 March 2023
easy and knew size and brand and style#…
easy and knew size and brand and style# he wanted!
13 March 2023
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