Karma Canvas Reviews 

424
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Easy to use website, great customer service. My tent arrived really quickly and is of excellent quality. Top marks!

Rated 1 out of 5 stars

The only positive experience I have was the quick delivery I purchased an inner tent based on the recommendation of an expert and while the first two uses were positive the third use of the in... See more

Rated 5 out of 5 stars

Very stylish and expertly crafted 3m bell tent. It’s easy to pitch, sturdy, and surprisingly generous on space. The kind of design that quietly makes everything else look overcomplicated. I’ll be m... See more

Rated 5 out of 5 stars

Needed this item quickly as we were going camping in hot weather with a toddler. It came quickly and is brilliant, creates a nice dark and cooler space which has helped with nap times and getting him... See more

Company details

  1. #65 of 80 best companies in Camping Shop

Information provided by various external sources

Karma Canvas is a UK supplier of 100% cotton canvas Bell Tents of various sizes. Our bell tents are competitively priced and beautiful quality.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

424 reviews

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4.5

All reviews

(424)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Offered good advice on my purchases and delivered on time. Courier damage rectified with delivery of replacement the very next day. Couldn’t ask for more.

2 March 2026
Rated 5 out of 5 stars

Great service excellent product.

Spoke to a helpful person on the phone just before the Christmas shutdown. Promised a same day dispatch if I ordered promptly and that is exactly what happened, fire bowl delivered next day, fantastic, and what a great product with accessories, a perfect replacement for an old bowl rusted through. Thank you.

22 December 2025
Rated 5 out of 5 stars

Delivery quick

Delivery quick and item seems to be what was ordered, but as it's a gift, not yet unpacked so can't comment on condition etc

1 December 2025
Rated 5 out of 5 stars

80 cm karma kadai firebowl

80 cm karma kadai firebowl
Great product ! Build quality and features as good or better than other products on the market with the tripod and korai I brought the package would have been almost double from kadai uk or other retailers

12 November 2025
Rated 5 out of 5 stars

Soul Revolution 2025

Soul Revolution 2025

Ed and his team were absolute legends. They managed to sort out a Canvas tent for us on the last day before the festival was about to start.

I would give him 6 stars if available.

13 August 2025
Rated 1 out of 5 stars

The customer service appalling

The customer service was so bad I ended up having to send the item back.

Apparently unable to send goods out on schedule, or answer emails or answer the telephone. With a deadline looming for a charity event I ordered an alternative item and when the order from Karma arrived it was too late so it got sent back.

Best avoided, they don't even understand the basics of customer service.

1 August 2025
Rated 5 out of 5 stars

We love our star canopy it looks amazing.

We love our star canopy it looks absolutely amazing set up next to our bell tent and provides a lovely shelter to sit in, eat in and set up an outdoor space. It was incredibly easy to set up too and take down we love it and can’t wait to set up camp again.

1 August 2025
Rated 1 out of 5 stars

I would not recommend

I would not recommend!

I work 4 days on/ 4 days off. I work away from home, so I can only accept deliveries during my 4 off. With this in mind, and knowing that they advertise next working day delivery, I placed my order on a Friday, expecting delivery on a Monday.

No communication that the order had been processed or any update. I called on Monday afternoon and they hadn't processed the order. So we agreed that they would dispatch the order the following Friday, so I could receive it on Monday. At their request I emailed them so they would have a reminder. Guess what? I got a message from the courier that my parcel had been despatched ON TUESDAY. Meaning it would arrive whilst I was away for work.

Utter incompetence and a major hassle for me.

30 July 2025
Rated 5 out of 5 stars

It is always a joy

It is always a joy to have Karma supply, erect and dismantle canvas tents for our Glastonbury camping experience.
They arrive, get on with what they know best and return after the guests have left to leave us with a clean tidy and area.

25 June 2025

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