Katamu Reviews 

486
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the lifting belts, knee sleeves, and gym bags, noting that every piece of equipment is durable and built to last. Consumers also highlight the outstanding customer support team, mentioning that staff members are exceptionally quick to respond and very helpful when handling size exchanges or product questions. Some reviewers were not happy with delivery delays, noting that packages took longer than expected to arrive. A few people also mentioned experiencing frustrations when items were missing from their shipments or when orders encountered shipping problems.

What people talk about most

Product

Reviewers highlight great satisfaction with the product, praising its durable build quality, excellent... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the durable materials... See more

Customer service

Consumers find customer service to be phenomenal, frequently praising quick response times and helpful... See more

Staff

Customers had great appreciation for the staff, frequently highlighting quick response times and helpful... See more

Order

Users describe ambiguous interactions with order processes, as experiences differ significantly among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using the Katamu Weight Lifting Belt for a while now, and I couldn’t be happier with it. The quality is top-notch — you can immediately tell it’s built to last. What really stands out i... See more

Rated 5 out of 5 stars

The customer service was outstanding – quick, friendly, and really helpful. What I loved most was the option to communicate via Discord. That’s such a smart idea! It makes everything more direct and p... See more

Rated 5 out of 5 stars

I’ve been in Iraq in deployment for 6 months and this is probably the clothes I’ve ordered that I’m most excited to wear when I get back. The wife said they are amazing quality and showed them to me... See more

Rated 5 out of 5 stars

Great customer service! Harvey went out of his way to manually fix my order when I accidentally selected the wrong size, switching it from a small to a medium without any hassle. I really appreciate... See more


Company details

  1. Exercise Equipment Shop

Written by the company

Born in 2022. At Katamu we build high-performance lifting gear. Our mission is simple: to fuel your growth, back your grit, and keep you lifting—physically, mentally, and for life


Contact info

4.8

Excellent

TrustScore 5 out of 5

486 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(486)

231 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered a belt

Ordered a belt for my son. I had some questions about tracking and delivery. Customer service was prompt, friendly, and helpful when I emailed them. The customer served alone will keep me ordering from them! My son also LOVES his belt!
Thank you, again!

1 December 2025
Unprompted review
Rated 1 out of 5 stars

I can't get a return started, no response in a week

I was so excited to buy a lifting belt from Katamu. My partner had bought one and loved it, so I decided to buy one for myself. It was great quality, but the size I bought was too big, and I needed to buy a smaller size. I thought that process was going to be easier. I have tried to contact Katamu five different times to get a return started for my order, and I have had no responses. I got my order about a week ago and haven't had any luck in the last week about returning my item. Now the style of belt that I was going to re-purchase is sold out. I'm so frustrated because the belt itself was great, but just too big.

2 December 2025
Unprompted review
Katamu logo

Reply from Katamu

Hi Jessica, we’re very sorry for the frustration and the delayed response. We’ve just emailed you and are ready to help make things right.

If you didn’t receive it, please let us know and we’ll resend it immediately. You can also reach out to us here at hello@katamu.co

Thanks again for your patience and understanding.

Rated 1 out of 5 stars

Filthy scammed again!

13 November 2025
Unprompted review
Katamu logo

Reply from Katamu

Hi there, we’re very sorry to hear this and we’d like to make things right. This definitely shouldn’t have happened. Please reach out to us with your order number through this email hello@katamu.co so we can look into the issue immediately and resolve it for you. Thank you for your patience and understanding.

Rated 5 out of 5 stars

QUALITY!!!

First off. It's quality off the bat. The designs are the most unique on the market. Customer service is top tier. Shipping is quick (depending on region) will always use them for my lifting needs.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using my Katamu lifting belts…


I’ve been using my Katamu lifting belts for about 5 daysnow, and I’m really impressed. The quality is top tier, super sturdy, and feels secure on every heavy lift. The lever is a 10/10 – easy to adjust, locks in tight, and makes getting in and out of the belt quick. The company did forget to send the free gifts at first, but they responded quickly once I reached out and are sending them now, so their customer service was on point. Overall, very happy with the belts and the support from Katamu.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing products and customer support!

They have amazing customer support, super friendly and what they say is true! Their gear is definitely worth it for long term, and they have amazing designs too. Swapped from Gym Reaper to Katamu and I don’t regret it!

3 December 2025
Unprompted review
Rated 5 out of 5 stars

“Valley of Shadows” Lever Belt

I have used a Velcro belt for years and after time the Velcro has worn out. I seen the Katamu belts on TikTok. I checked them out for almost two weeks deciding if the price was worth it. I finally ordered the “Valley of Shadows” lever belt and it is worth every penny. The Artwork is amazing, the thickness is perfect, the support it gives is unmatched and the easy of the lever locking it into place is unbeatable. If I could give 10 stars I would. Highly recommend, if you have been tossing it around due to the price, just get it. You will not be disappointed! 10/10 and 5 Stars.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

I really love how comfortable and…

I really love how comfortable and breathable the level belt is. In all honesty it feels like it’s lifting me up when I am squatting and has helped my lifts go up tremendously.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Super high quality and lives up to the…

Super high quality and lives up to the hype! Packaging was just as great as the gear too. More importantly their customer service is awesome. I had my first belt from Katamu stolen and they were both quick and helpful in getting me set up with a new one. Threw in free straps too. Being a small team it shows they do care not only for their brand but also their customers.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

BEST lifting brand

The quality of every single product was top notch! Every detail is there and the quality was on point. I reached out to them with some questions after receiving my products and they provided quick and helpful customer service. Definitely the best service from a company, they were extremely helpful and quick to respond to my questions. 100% will continue to purchase from this amazing brand!

13 November 2025
Unprompted review
Rated 5 out of 5 stars

customer service

my first belt came damaged but after contacting them they quickly sent me a replacement 10/10 customer service and the belt quality and designs are amazing.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Awesome belt, awesome customer service!

The belt itself is REALLY nice, and they have really cool designs.

Unfortunately, the buckle wasn’t tapped all the way for one of the screws so I sent Katamu a message about it, and they replaced the buckle right away. All I had to do was provide a picture.

Awesome customer service!!

27 October 2025
Unprompted review

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