Katamu Reviews 

486
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the lifting belts, knee sleeves, and gym bags, noting that every piece of equipment is durable and built to last. Consumers also highlight the outstanding customer support team, mentioning that staff members are exceptionally quick to respond and very helpful when handling size exchanges or product questions. Some reviewers were not happy with delivery delays, noting that packages took longer than expected to arrive. A few people also mentioned experiencing frustrations when items were missing from their shipments or when orders encountered shipping problems.

What people talk about most

Product

Reviewers highlight great satisfaction with the product, praising its durable build quality, excellent... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the durable materials... See more

Customer service

Consumers find customer service to be phenomenal, frequently praising quick response times and helpful... See more

Staff

Customers had great appreciation for the staff, frequently highlighting quick response times and helpful... See more

Order

Users describe ambiguous interactions with order processes, as experiences differ significantly among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using the Katamu Weight Lifting Belt for a while now, and I couldn’t be happier with it. The quality is top-notch — you can immediately tell it’s built to last. What really stands out i... See more

Rated 5 out of 5 stars

The customer service was outstanding – quick, friendly, and really helpful. What I loved most was the option to communicate via Discord. That’s such a smart idea! It makes everything more direct and p... See more

Rated 5 out of 5 stars

I’ve been in Iraq in deployment for 6 months and this is probably the clothes I’ve ordered that I’m most excited to wear when I get back. The wife said they are amazing quality and showed them to me... See more

Rated 5 out of 5 stars

Great customer service! Harvey went out of his way to manually fix my order when I accidentally selected the wrong size, switching it from a small to a medium without any hassle. I really appreciate... See more


Company details

  1. Exercise Equipment Shop

Written by the company

Born in 2022. At Katamu we build high-performance lifting gear. Our mission is simple: to fuel your growth, back your grit, and keep you lifting—physically, mentally, and for life


Contact info

4.8

Excellent

TrustScore 5 out of 5

486 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(486)

231 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best belt out

Belt is amazing easy to assemble fits perfect and snug only downfall I didn’t like and kinda still don’t is the smell that came with the belt from packaging still lingers but overall a must have if lifting heavy or moderate

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Company

When I bought my Katamu Belt I loved it, from its quality to its intricate design. When I had a problem I was easily able to reach out and get it solved. Harvey specifically made the process very simple and was nice and patient with me the whole time. There is truly nothing this company could do better! In my eyes they are the best weightlifting brand!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick response

Quick response, informative. Honestly, best customer service I’ve ever experienced. Would rate 10/10 and recommend Katamu for all your weightlifting needs!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Belt

I bought a mystery lever belt from them and when I did have a problem with my belt, I talked to customer service and they were very quick to get back with me and very friendly. I’m in love with my product and I hope to buy it from them again.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

The customer service is amazing and…

The customer service is amazing and specially Harvey. I ordered the wrong size by mistake and I realize after I placed the order. I used the system to contact them and the next day my mistake was corrected. This is a great brand and I highly recommend it. Thank you Harvey for your help.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Ran into a little snafu with my mystery belt order (holes were off by a bit). Well, this happens … Team immediately responded and worked tirelessly to fix the problem and after a little back and forth I now have a great belt for an awesome price!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service

Customer service was polite and respectable. They handled my exchange quickly, kept me updated throughout the process, and even threw in some complimentary items to make up for the inconvenience.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I purchased the lever belt for my boyfriend

I purchased the lever belt for my boyfriend’s birthday. I made the mistake of purchasing a small and immediately contacted customer support. They were so helpful and patient. I’ve never done a sore return before online so this was all confusing to me, but thankfully, they helped me step-by-step on how to do the return and make sure the instructions were clear. I had no problem returning the original small size and didn’t wait long for them to exchange it for an extra large. My boyfriend absolutely love the material and how it feels, says the design doesn’t look cheap and actually looks well made.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

shipping mistake fixed

I had make a mistake on my shipping information that caused for my package to be sent back. Although obviously annoying Harvey did a very good job at making this a speedy fix and ensuring everything was correct in order to assure I got my package.

25 March 2026
Unprompted review

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