Kate Barton Reviews 

205
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, beautiful fabrics, and well-made items, often noting their comfort and stylish designs. Many reviewers highlight the speedy and prompt delivery, with items arriving well-packaged. The customer service is frequently described as helpful and excellent, especially in resolving queries or issues. Many customers are delighted with their purchases, often becoming returning customers and recommending the brand to others. However, some customers also noted that sizing could be inconsistent, occasionally needing to return items that were too big or long, or choosing to size down for a better fit.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the good quality linen, great design,... See more

Quality

Consumers consistently report positive experiences with the quality of products, highlighting good quality... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speedy and prompt arrival... See more

Order

Users describe ambiguous interactions with order, with some consumers reporting easy ordering processes,... See more

Customer service

Customers consistently report positive experiences with customer service, often highlighting their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There is a personal touch to everything the company does... ordering my most recent item at a pop up shop the.two ladies there were absolutely wonderful, nothing was too much trouble. Kate Barton clot... See more

Rated 5 out of 5 stars

Delivery was speedy. Dress was absolutely beautiful, so well made. Unfortunately it didn’t suit me & I had to return. Return process was simple & received refund quickly. Will be purchasing from Kate... See more

Rated 5 out of 5 stars

Kate Barton clothes are always great quality with lovely fabrics. They have a select number of styles that quickly become firm favourites. All orders are delivered swiftly and returns are straightforw... See more

Company replied

Rated 5 out of 5 stars

It’s always a pleasure when I receive a parcel from Kate Barton. Quick delivery and great customer service if you have any questions or concerns. The items are of good quality and I simply love the... See more


Company details

  1. #209 of 600 best companies in Clothing Shop

Written by the company

A considered, multifaceted, everyday wardrobe - designed for life, by Kate.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

205 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(205)

82 reviews in the last 12 months

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Rated 4 out of 5 stars

Lovely quality

Lovely quality, and always gets a comment!
Had a little trouble with using, getting refund on a gift card, but it was sorted out eventually.
Beautiful clothing, and very well made.

22 July 2025
Rated 5 out of 5 stars

I have not had a chance to wear the…

I have not had a chance to wear the trousers and jacket I brought but I am very pleased with them the design is stylish and the material comfortable I am in my 80s and clothes that suit me are not easy to find just need an occasion to wear them .

20 February 2026
Rated 3 out of 5 stars

Please consider dropping DHL as you…

Please consider dropping DHL as you selected courier. Despire paying for 24 hour delivery, DHL has now two days in a row marked the delivery as a "missed attempt". This is despite doorbell camera evidence that shows the contrary + having selected a safeplace delivery.

Who knows when my Kate Barton parcel will arrive now, and I missed an important event.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful denim dresses

Two gorgeous items arrived smoothly from the UK. Both are fabulous. The purchase involved international emails with incredibly helpful staff who gave useful information. Couldn’t be better

16 February 2026
Rated 5 out of 5 stars

I was impressed with the superior…

I was impressed with the superior quality and design of the dress, also that it arrived in good time before Christmas.

Unfortunately, on this occasion, I needed to return the dress because I found the colour of the dress being a much darker colour than it appeared on the website page. It just wasn’t the right colour for me.

When I tried to return the item via the returns link given on the seller, returns link, the link didn’t work. So, I arranged and paid myself for the parcel to be returned and tracked via Royal Mail.

When I received refund of my payment from the company, I was disappointed to notice the seller had also deducted postage from my refund payment regardless of me paying for the items safe return myself. It wasn’t a huge amount of money, but, made me feel reluctant to order again in future.

These comments are purely meant to be constructive feed back ideas. The dress was beautifully made with care, and I’m sure, would look absolutely gorgeous the right owner for it. Hence, my five star rating.

24 December 2025
Rated 5 out of 5 stars

I had to return beautiful work wear…

I had to return beautiful work wear trousers too big but indulged in the coat dress which fits perfectly and I enjoy wearing.
Both the dress and the refund for the trousers were dealg with quickly.
I have a feeling that I will be shopping here again!

29 December 2025

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