Kate Quilts Reviews 48

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Never received product ordered and paid for. Have made several attempts to contact company by email. No response. Do not order from this shop. I have held off rating my experience in hope the store wo... See more

Rated 3 out of 5 stars

Fabrics as described and of good quality. Two weeks after ordering I followed up as my order was shown as pending allocation. When I ordered there was no mention of out of stock. Surprisingly when I... See more

Rated 5 out of 5 stars

I have had several orders from Kate. She is most helpful and has replied promptly to a query I had via email.. I love the designers she chooses to stock …particularly the later lines of Karen Lewi... See more

Company replied

Rated 5 out of 5 stars

Kate was very helpful when I was having difficulty placing my fabric order online. It happened to be very close to Christmas at the time and Kate went out of her way to ensure that I had my fabric b... See more

Company details

  1. Fabric Shop

Written by the company

Kate Quilts is an Australian online fabric store, selling modern and contemporary premium cotton fabrics for patchwork, quilting, and apparel, as well as quilt and other project kits, English paper piecing kits and supplies, notions, sewing accessories, threads, and patterns.


Contact info

3.2

Average

TrustScore 3 out of 5

48 reviews

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Rated 5 out of 5 stars

My order arrived beautifully folded and…

My order arrived beautifully folded and packed, in great time. Communication around a necessary refund was clear and prompt. Thanks, Kate! I will definitely be ordering again.

27 February 2022
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Reply from Kate Quilts

Thank you so much for your kind feedback. It's very much appreciated. KQ

Rated 5 out of 5 stars

Frida Kahlo fabric

I wanted Frida Kahlo fabric, so when I googled it, Kate Quilts came up on my feed. The fabric was perfect, so I ordered it. It arrived a few days later (Australia to N Z). Its absolutely beautiful and perfect for my project. I liked the way you could chat while online with the site. I will definitely be buying more fabric in due course.

24 February 2022
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Reply from Kate Quilts

Thank you so much for your support. :)

Rated 5 out of 5 stars

It's always a pleasure to purchase…

It's always a pleasure to purchase beautiful fabrics from Kate's Quilts. There is never any issues and I just love it when a satchel filled with fabric arrives. I don't have a local quilt store so to be able to get the beautiful fabrics online is a bonus.

29 December 2021
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Reply from Kate Quilts

Hi Glenice, thank you for taking the time to leave such a fantastic review! We're so happy to hear that you love doing business with us. Your satisfaction is our priority, and we pride ourselves on our exceptional service.

KQ

Rated 5 out of 5 stars

Great Service as always

Great Service as always. Thank you Kate

26 December 2021
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Reply from Kate Quilts

Thank you so much for your feedback, we try always to provide excellent products and service. Your business is important to us.

KQ

Rated 5 out of 5 stars

Great service

Though I ordered very late for Christmas and didn’t expect my order to arrive before Christmas- it did. The service is great, my order arrived quickly, was well packaged and is gorgeous! Great quality products.

26 December 2021
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Reply from Kate Quilts

Thank you Dianne, for your lovely feedback. I was a bit stressed with the Christmas deliveries, and thankful the the PO didn't let us down. So happy you like your little tins.

KQ

Rated 5 out of 5 stars

Karen Lewis fabrics

I have had several orders from Kate.
She is most helpful and has replied promptly to a query I had via email..
I love the designers she chooses to stock …particularly the later lines of Karen Lewis plus Karen’s “screen printed by hand fabric club.”Nowhere else in Oz does this happen.
Thank you for giving us more options Kate.

5 December 2021
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Reply from Kate Quilts

Thank you so much for your kind feedback. I'm pleased your like my range, and am excited to be the sole Australian stockist for KLT Fabric Club. I'm happy also that she's again designing quilt shop ranges.

KQ

Rated 5 out of 5 stars

Great service!

Great service, timely delivery, will be back again!

1 December 2021
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Reply from Kate Quilts

Hi Wendy

Thanks so much for the positive feedback. :)

KQ

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