Kate Quilts Reviews 48

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Never received product ordered and paid for. Have made several attempts to contact company by email. No response. Do not order from this shop. I have held off rating my experience in hope the store wo... See more

Rated 3 out of 5 stars

Fabrics as described and of good quality. Two weeks after ordering I followed up as my order was shown as pending allocation. When I ordered there was no mention of out of stock. Surprisingly when I... See more

Rated 5 out of 5 stars

I have had several orders from Kate. She is most helpful and has replied promptly to a query I had via email.. I love the designers she chooses to stock …particularly the later lines of Karen Lewi... See more

Company replied

Rated 5 out of 5 stars

Kate was very helpful when I was having difficulty placing my fabric order online. It happened to be very close to Christmas at the time and Kate went out of her way to ensure that I had my fabric b... See more

Company details

  1. Fabric Shop

Written by the company

Kate Quilts is an Australian online fabric store, selling modern and contemporary premium cotton fabrics for patchwork, quilting, and apparel, as well as quilt and other project kits, English paper piecing kits and supplies, notions, sewing accessories, threads, and patterns.


Contact info

3.2

Average

TrustScore 3 out of 5

48 reviews

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Rated 5 out of 5 stars

My shopping experience with Kate

Kate, was a pleasure to do business with. She was very helpful, my order was delivered promptly and in sustainable packaging which is very important to me. I look forward to shopping online with Kate again in the near future

24 November 2021
Kate Quilts logo

Reply from Kate Quilts

Hi Becky

Thank you for your kind words. Sustainable, home compostable and professionally presented packaging is important to me, and I'm glad you appreciate it.

KQ

Rated 5 out of 5 stars

Great products

Great products, great lady.

24 November 2021
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Reply from Kate Quilts

Hi Elizabeth

Thanks so much for your feedback, I aim always to have "best" products.

Special thanks also, for the lovely personal assessment, right back at you. ❤️

KQ

Rated 5 out of 5 stars

Very prompt processing

Very prompt processing, great fabrics
Awesome service - thankyou

24 November 2021
Kate Quilts logo

Reply from Kate Quilts

Hi Donna

I really appreciate you taking the time to share your feedback, and am glad (thrilled) you're happy with both fabrics and service.

We hope you'll come and shop with us again soon!

KQ

Rated 5 out of 5 stars

Kate’s shop is full of lovely fabric

Kate’s shop is full of lovely fabric. The service is prompt and responsive.
Kate’s updated website makes it really easy to see what new goodies have come in or find my favourite designers.

24 November 2021
Kate Quilts logo

Reply from Kate Quilts

Wow Hilary!

Thanks for taking the time to share your feedback. It means so much when our best customers share their experiences, and I'm so pleased you like the new website updates, we have more to come. 😊

I'm so glad you're a happy customer!

KQ

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