Kayak is good and gives lots of choice and info it definitely succeeds where other search engines don't. But it doesn't offer the cheapest flights anymore. I always use it as a research tool but 4 of... See more
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Company details
- #36 of 42 best companies in Flights search site
- #83 of 100 best companies in Travel deals
About KAYAK
Written by the company
- Price Forecast uses historical pricing data to show whether it’s better to book now or wait.
- Price Alerts let you know when prices change, so you can make a move when the timing feels right.
- Clear, unbiased results from hundreds of airlines, stays and travel sites – with no favourites.
KAYAK. Go see for yourself.
Start searching on KAYAK.co.ukContact info
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Enjoy having emails every day to let me…
Enjoy having emails every day to let me know about my favourite hotels with information if prices have decreased or increased
May use AI-assist with repliesRead more
Dont know why ive to review
Dont know why ive to review, somehow was sent by mistake, not ordered by kayak

Reply from KAYAK
Booking process
Horrible
Horrible. Service not reachable. Only KI answers which are on KI level from 5 years ago. Refunds nearly doesn´t work. Service is not recomendable

Reply from KAYAK
Me experience with is so marvelous its…
Me experience with is so marvelous its a place i will recommend people to go when searching for the best flight
Great deals
Very good app and very reliable
fairly straight forward
Have sent Kayak uk a copy of my…
Have sent Kayak uk a copy of my transcript but no response.

Reply from KAYAK
Love the Trips function.
The absolute best
The absolute best.
Remember to be flexible and move dates around for even lower fares. Only problem is not Kayak, but the airlines and hotels who use them. They get overwhelmed by Kayak’s traffic drivers!
Excellent company.
User experience and trip onboarding
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