KC Watches Reviews 

130
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great watch at a brilliant price that could not be beaten. Wife’s anniversary present that she could not be more happy about , rob was brilliant, ringing up first as soon as payment was made and also... See more

Rated 5 out of 5 stars

Great experience from start to finish. Rob was brilliant throughout, keeping me updated at every stage from order to dispatch, always quick to reply and was happy to answer any questions I had. When... See more

Company replied

Rated 5 out of 5 stars

The best on-line purchase experience ever. Rob from KC Watches is a real gentleman and I cannot praise him enough for his professional approach. A lot of Retailers could learn a thing or two from Rob... See more

Company replied

Rated 4 out of 5 stars

I ordered on the 9th October and received my Tag Aquamaster on 24th November and I am more than happy with my purchase which was 700 pounds less than the high Street. Robert rang me numerous times and... See more

Company replied

Company details

  1. Watch shop

Information provided by various external sources

KC Watches stock some of the best wrist watches from leading brands including Breitling, Tag Heuer, Rolex and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

130 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(130)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Omega Sea Master

Just brought a second watch from KC Watches (Omega Seamaster) and once again they were super easy to deal with, quick delivery and a great price.
Robert was quick with comms and mega helpful.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

A gem of a dealer

I have to be frank and say that at the beginning i was a bit afraid of the purchase, given the saving i did on the watch along with the fact that I had to wait about three weeks before receiving it, although it was clearly stated at the placing of the order that such waiting time was to be expected to have the TAG Heuer Aquaracer Professional 300 delivered.

But Robert has been excellent in keeping communication and I have understood how his business model works. The watch arrived yesterday, a present for my son, and both product and service has been outstanding.

Truly happy to have found such a good and honest dealer, which I will surely use for hunting my next watches.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, good prices. Robert kept me updated throughout the whole process and I would definitely purchase from him again.

10 September 2025
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you so much for your review Steven!!

Best Wishes

Robert

Rated 5 out of 5 stars

Outstanding service, outstanding value!

Many thanks to Robert at KC Watches for the Tag Heuer he provided. Listened to what we were looking for, straightforward process and watch was sourced and delivered to us exactly in line with the timeframes Robert outlined in our first call. All done for a price that was so much better than available elsewhere.

13 July 2025
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you so much Claudio for your review it was a pleasure dealing with you!!

Best Wishes

Robert

Rated 5 out of 5 stars

Great website and excellent prices

Great website and excellent prices. The service was faultless. I am delighted with my Tag Heuer and the 5* Trustpilot reviews gave me the confidence and reassurance I needed to make the purchase.

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Great personal service

What a great service. Robert rang to make sure I was aware of the delivery time which I was. And a call when it was due to be delivered.

But what a lovely man. I did say it was nice to speak to someone and we had a lovely chat about the watch and other things. It made me smile knowing I was talking to someone that cares. I’m happy we have bought a 21st birthday present for our son from Robert and his company.
I’m already quizzing him for an Omega I want for next year. Not going anywhere else now. It’s KC Watches from now on.

Thank you Robert it’s a pleasure dealing with you. P Millington

23 June 2025
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you Paula for your wonderful review!! And i am so pleased that you like our service.

Best Wishes

Robert

Rated 5 out of 5 stars

2nd watch i have bought from Robert at…

2nd watch i have bought from Robert at KC Watches.Excellent communication from start to finish.I wouldn t buy a quality watch from anywhere else.Price was the cheapest I could find.Thoroghly recommend.

11 June 2025
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you so much Stephen for your review! I hope you have many years of satisfaction with your new watch.

Best Wishes

Robert

Rated 5 out of 5 stars

Would definitely recommend!

I was a bit nervous about buying the watch from a small company on the internet, especially as the price was the best I could find. Robert was very reassuring and easily contactable, being able to pay the deposit helped and he answered all my queries and kept me up to date with the delivery. I’m really happy with my watch and would definitely recommend and use him again in the future!

29 May 2025
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you so much for your review & i hope you have many years of happiness with your new watch.

Best Wishes

Robert

Rated 5 out of 5 stars

Excellent

Great customer service, great prices and quick delivery.

Can't recommend enough

16 May 2025
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you so much with your review Andrew & it was great doing business with you!!

Best Wishes

Robert

Rated 5 out of 5 stars

Just recently purchased a Tag Aquaracer…

Just recently purchased a Tag Aquaracer from KC Watches for my grandson’s 18th. Birthday. Not only was the watch around £1,000 cheaper than a main dealer but the service was impeccable. Rob kept me informed of the status of the delivery regularly. Would recommend without hesitation.
Thank you Rob.

15 May 2025
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you for your great review!! as we like our customers to be happy with our service.

Best Wishes

Robert

Rated 5 out of 5 stars

I bought a TAG from Robert at KC…

I bought a TAG from Robert at KC Watches for my son.
Robert was very helpful & kept me informed on the status of my order. He phoned to say that my watch had arrived & advise when it would be delivered.
Robert is an absolute gentlemen and my next watch I purchase will be without a doubt from KC Watches.

14 May 2025
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you so much for your review Mark & i hope you have many years of joy with your new watch.

Best Wishes

Robert

Rated 5 out of 5 stars

Great experience

Great experience , great to deal with Robert. The Tag watch came with all documents required and is outstanding . Great communication about the watch and its delivery , I intend to use KC watches again.
Thank you

12 March 2025
KC Watches logo

Reply from KC Watches

Thank you so much for you kind review Bernard & i hope you have many years of enjoyment with your new watch.

Best Wishes

Robert.

Rated 5 out of 5 stars

Fantastic experience with Robert he…

Fantastic experience with Robert he made the whole process so easy and kept in contact throughout, I couldn't recommend KC Watches highly enough!

28 February 2025
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you so much for your review Ollie!!

Best Wishes

Robert

Rated 5 out of 5 stars

I am delighted to be a returning…

I am delighted to be a returning customer. On both occasions, Robert has provided a quality and personal service from order through to delivery. It is really nice to support an independent business and Robert is just a decent bloke and a pleasure to deal with

5 February 2025
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you so much for your review Ian! And it is a beautiful watch that you have bought for your wife. It was a pleasure doing business with you.

Best Wishes

Robert

Rated 5 out of 5 stars

Excellent Service - Highly recommended

I bought my husband a Tag watch from KC watches and can’t recommend them enough… Robert was vey friendly and informative who kept me updated on the status of my order. The watch was so nice I have now bought myself one from Robert who again provided a first class service with great prices - thank you very much Robert

17 January 2025
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you so much Sarah!! for you lovely review & i hope you have many years of enjoyment with your watch.

Best Wishes
Robert

Rated 5 out of 5 stars

Fantastic service …

What amazing service order a watch online and Robert was exceptional. Consistently keeping in touch about the order so friendly and service was amazing. Do not hesitate to order anything from here

13 December 2024
Unprompted review
KC Watches logo

Reply from KC Watches

Thank for you review Jane & i hope you have a great Christmas & many years of happiness with your new watch.

Best Wishes

Robert

Rated 5 out of 5 stars

Fabulous customer service

I recently made my first purchase from KC Watches, a gorgeous TAG Aquaracer! At first I was dubious because the price was much lower than standard high street jewellers but I needn't have worried. I received my watch the next day, which was fantastic. I highly recommend KC Watches, Robert was exceptionally helpful throughout the process. I'll definitely be returning for future purchases!

4 December 2024
Unprompted review
KC Watches logo

Reply from KC Watches

Thank for you review Natalie & i hope you have a great Christmas!

Best Wishes

Robert

Rated 5 out of 5 stars

Robert- you are a true gentleman and the one of the reasons why I bought this stunning watch from KC watches

Firstly I had never used KC watches prior to this purchase (November 2024), I stumbled across it via Hotukdeals and so pleased I did. I was slightly wary initially but I needn’t have been. The buying experience was excellent from start to finish. Robert kept me updated along the way and whenever I rang he picked up the phone immediately and took the time and care to speak to me which was greatly appreciated. I initially wanted the Milanese version of the Omega but unfortunately the lead time was longer so i went for this version and was not disappointed. Even when the watch arrived, although there was an issue with the watch Robert promptly sorted out. Watchmakers nationally could learn from KC watches and the customer experience offered. I hope to purchase watches from him again. Robert- Thank you. V

29 November 2024
Unprompted review
KC Watches logo

Reply from KC Watches

Thank for you review & i hope you have a great Christmas!

Best Wishes

Robert

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