KC Watches Reviews 

130
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great watch at a brilliant price that could not be beaten. Wife’s anniversary present that she could not be more happy about , rob was brilliant, ringing up first as soon as payment was made and also... See more

Rated 5 out of 5 stars

Great experience from start to finish. Rob was brilliant throughout, keeping me updated at every stage from order to dispatch, always quick to reply and was happy to answer any questions I had. When... See more

Company replied

Rated 5 out of 5 stars

The best on-line purchase experience ever. Rob from KC Watches is a real gentleman and I cannot praise him enough for his professional approach. A lot of Retailers could learn a thing or two from Rob... See more

Company replied

Rated 4 out of 5 stars

I ordered on the 9th October and received my Tag Aquamaster on 24th November and I am more than happy with my purchase which was 700 pounds less than the high Street. Robert rang me numerous times and... See more

Company replied

Company details

  1. Watch shop

Information provided by various external sources

KC Watches stock some of the best wrist watches from leading brands including Breitling, Tag Heuer, Rolex and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

130 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(130)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend!

Like many others I thought these watches seemed too cheap to be true, but my wife ordered me a Tag for my 40th that arrived today as promised and I’m absolutely delighted with it. My wife was also effusive with praise for the communication from Robert too throughout the process. Highly recommend these guys and thanks again for all your help!

27 March 2024
Unprompted review
KC Watches logo

Reply from KC Watches

I am so pleased you like your new watch & our service, And many thanks for your review!!

Best Wishes
Robert

Rated 5 out of 5 stars

Tag Heuer watches

Robert kept me up to date once my order was placed. Watches arrived on date that was agreed, more than happy with service provided with this company and would recommend to anyone.

27 February 2024
Unprompted review
KC Watches logo

Reply from KC Watches

Many thanks for your review James!!

Best Wishes
Robert

Rated 5 out of 5 stars

Should be your destination for watches

"Item was sent next day priority delivery, and was very well packaged. Fantastic looking watch at the best price around by miles. Robert called me to talk me through registering the extended warranty when I sent an email about how to do it. Why would you use anywhere else to buy a watch with service like this and great pricing? Hoping my review adds to give people reassurance who think -like I did- is this too good to be true"

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company with a personal touch

I found KC Watches by accident after using a price comparison site for the Tag Heuer watch I liked. I was slightly concerned at first, that at £500 cheaper than the other jewellers, it was too good to be true. After reading the reviews on here and checking it was a real company, I was confident to make a purchase. My watch was in stock for next day delivery, and Robert rang me in person to confirm my order and check which day would be good to take receipt of the watch. It arrived very quickly and was well packaged. The watch is beautiful and I had no trouble registering it on the Tag website. I highly recommend KC watches for excellent service all round.

13 February 2024
Unprompted review
Rated 5 out of 5 stars

I recently bought a tag heuer formula 1…

I recently bought a tag heuer formula 1 watch. I will be honest at first i thought it’s too good to be true but Robert reassured me. Thank you Robert for your service. Anyone who is looking to purchase from KC Watches and are worried please don’t because everything is 100% legit.

27 January 2024
Unprompted review
Rated 5 out of 5 stars

Tag Heuer Aquaracer

I had some reservations about buying an expensive watch online and the price seemed too good to be true but I spoke with Robert on the phone and he eased any concerns I had so was happy to place the order.

I’ve now received the watch and very happy with it. Great price and great service from start to finish.

9 February 2024
Unprompted review
KC Watches logo

Reply from KC Watches

Many thanks for your review Jonathan!! I hope you have many years of enjoyment with your new watch.

Best Wishes

Robert

Rated 5 out of 5 stars

Just received my Tag Golf Connect watch…

Just received my Tag Golf Connect watch from Robert.
Service was fantastic, price of watch was a great saving. I was kept updated from the moment I paid my deposit and Robert was a genuine gentleman to deal with. Would have no hesitation in recommending KC watches to anyone. Was a pleasure to do business with. Thank you

31 January 2024
Unprompted review
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Reply from KC Watches

Thank you Anita for you kind words & review.
It was also a pleasure doing business with you.

Best Wishes

Robert

Rated 5 out of 5 stars

Great Service

Very good and fast service from Robert , very organised and great communication via phone calls and emails

28 December 2023
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you for your kind words & review Robert!!

Best wishes
Robert

Rated 5 out of 5 stars

Very happy with my new tag heurer and…

Very happy with my new tag heurer and at the best price by far, Robert the proprietor was just fantastic, communication was A1. Will be back for that omega soon

5 January 2024
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you for your review David!! & wish you the best for the new year.

Kind Regards

Robert

Rated 5 out of 5 stars

Outstanding faultless service!

I stumbled across KC Watches when looking to buy a Tag Heuer F1 calibre 16 watch.
The price caught my eye as it was significantly lower than other online sellers.
The 59 TrustPilot reviews were all excellent however I couldn’t get away from thinking “This seems too good to be true”.
I contacted Robert by email with a barrage of questions, all of which were swiftly answered in friendly replies and dispelled a lot of my concerns.
So, after much deliberation, I went for it and ordered the watch.
Delivery was early the next day by Royal Mail, well packaged and fully insured.
I was very apprehensive prior to opening it but when I did, there was my stunning watch in its presentation box with all original documentation.
The warranty card and watch serial numbers allowed a successful registration on the Tag website confirming the watches warranty.
I had intended to let Robert know that I had received the watch however he phoned me first to make sure everything was ok.
As other customers have said, what a lovely man to speak to. This personal touch was not expected but really went a long way!
This is a long review but I leave it in the hope other potential customers don’t let their doubts get the better of them.
KC Watches deserve your custom and you will not get a better price and service elsewhere. That is a fact!

21 December 2023
Unprompted review
KC Watches logo

Reply from KC Watches

Hi Bramwell thank you for your outstanding review & it was great doing business with you!!
Hope you have a great Christmas & best wishes for the new year.

Kind Regards
Robert

Rated 5 out of 5 stars

if I could give 10 stars I would Robert…

if I could give 10 stars I would Robert was so helpful and such a gentleman and buy far the cheapest really thought it was to good to be true

thank you and lovely speaking to you on the phone

6 December 2023
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you for your review George!! I am really pleased that you like our service & it goes without saying that i also enjoyed my chat with you.

Best wishes for Christmas.
Robert

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, Robert kept me updated throughout. Fast secure delivery & extremely well packaged, smooth purchase of a lovely item. Can not recommend Robert & this shop enough, If your looking to buy a watch I suggest you look no further, oh & bonus, was cheaper than anywhere else.

27 November 2023
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you for your review Lisa!! I hope you have many years of enjoyment with your new watch.

Best Wishes
Robert

Rated 5 out of 5 stars

What a great trader!👏🏼👏🏼

What a great trader!👏🏼👏🏼
Bought a watch at a great price for my grand daughter, was a little apprehensive buying an expensive watch online, got a lovely message that it would be one day late and it was followed up by Ken just like the old days, before AI!!
Great kind helpful service
CDK

22 November 2023
Unprompted review
Rated 5 out of 5 stars

Consider KC Watches for your next purchase

I had not heard of KC Watches so was a little nervous ordering online. The trustpilot rating gave me confidence. I am so glad I did. The Tag E4 wasn’t in stock but arrived within the estimated lead time, after securing the order with a deposit. After paying the balance the watch was delivered within 48hrs, packaging was great. For my next watch I will check them out first before going elsewhere.

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Amazin service

Robert was amazing he was on the phone straight away as soon as I had made my order kept me upto date until my order arrived and when it did arrive it was very very securely protected and my watch was amazing I can’t wait to give it to my girlfriend she will be over the moon I would recommend this company a million times over amazing

23 October 2023
Unprompted review
KC Watches logo

Reply from KC Watches

Hi Dean thank you for your great review!!

Best Wishes
Robert

Rated 5 out of 5 stars

Brilliant service from Robert

Brilliant service from Robert and the product to match. 100% recommended! From the day I purchased Robert provided fantastic, informative updates on the watch. The watch was shipped very well packaged and arrived promptly. Will definitely be using KC Watches again.

23 September 2023
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you for your great review William!! & i am so pleased you like our service.

Best Wishes

Robert

Rated 5 out of 5 stars

Excellent company and a pleasure to do business with them

Ordered a little retirement present for myself through KC Watches. Have to say, probably the 'best' and most personalised buying experience I've had in years.

I dealt with Robert and he was always in contact, gave regular updates on dates and times and the watch has been delivered today, an absolutely stunning piece and I'm very pleased.

I'm already in discussion with Robert about acquiring a second piece, based on this buying experience. Just look at the reviews on here and I think the sheer weight of evidence suggests that this is a 'real find'.

Well done KC Watches and thank you!

22 September 2023
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you kindly for your review Colin & i hope you have many years of enjoyment with your new watch.

Best Wishes

Robert

Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication from KC. Upon ordering the watch at a great price, I instantly got a call from Robert who informed me of that there was going to be slight delay in delivery, he kept me informed until it arrived in perfect condition. I registered the watch online through the TAG website and have full confirmation of the 2 year warranty. I’ll definitely be using KC watches again!

22 August 2023
Unprompted review
KC Watches logo

Reply from KC Watches

Thank you David for your review!! & hope you have many years of enjoyment with your new watch.

Best Wishes

Robert

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