Quick delivery. Exactly as described. And the unexpected inclusion of a drill bit to drill pilot holes for the furniture feet was delightful and thoughtful Loved the striped green paper bags. .... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We bought the 20mm pack of 24 furniture sliders then another pack of 24mm ones as the first set were so good. These little pads are brilliant and have stopped the horrible scraping noise when moving c... See more
Worth the wait, I had an 80 year old piece of furniture that I didn’t want a cheap plastic slide, these were so much nicer, look fantastic, if your looking for a quality furniture glide, look no furth... See more
I did not realise that I needed to initially make a guide hole however after contacting their customer service, who could not have been more helpful, I realised I needed to drill a guide hole using a... See more
Company details
Written by the company
UK s Leading Supplier of Plastic, Rubber, Metal and Felt Furniture Components. Made in Germany and stocked in the UK
Contact info
62 Well Hall Road, SE9 6SH, London, United Kingdom
- sales@keayvitalparts.co.uk
- keayvitalparts.co.uk
4.9
Excellent
227 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service. Email communication brilliant, product received the day after placing order. Product of very good quality and as described. Would highly recommend this company
30 July 2021
Unprompted review
Terrific service
Terrific service - ordered Wednesday pm, delivered Thursday am. Excellent packaging by Maz. Quality goods, albeit a small order. Great price. Highly recommended.
15 July 2021
Unprompted review
Excellent
Excellent, reliable and fast service, a straightforward process from initial order to the goods being delivered a few days later
10 July 2021
Unprompted review
I put this star rating as we still have…
I put this star rating as we still have not received this item
9 July 2021
Reply from Keay Vital Parts
Hi Mark,
Thank you for your feedback.
I have checked your order details and I can see that the order was placed on 27/06/2021. I have also checked the tracking details and can see that the tracking details say that the items were delivered on 29/06/2021.
If there is anything else we can help you with please let us know, we are always here and happy to help.
our email address is sales@keayvitalparts.co.uk
Thank you again for your order,
Kind regards
Korhan
Keay Vital Parts
Brilliant service
Brilliant service. Answered email question immediately and sent items promptly. I’d got wrong size and they were very efficient in refunding and sending my new order. Can’t fault service or product . Well done !
9 July 2021
Best Service Ever
Ordered 2 sets wrongly. No hassle from the company on returning them and when I made contact with Kornan he very politely and professionally helped me get the correct product. I have ordered items from different companies, some costing 4 figures and I have never had service like this for a product costing £9.
Thank You
9 July 2021
Fantastic efficient service
Fantastic efficient service. Communication and delivery were excellent. Very pleased with the felt furniture glides - very sturdy. Thankyou
7 July 2021
Excellent product
22mm diam rubber ferrules for tubular feet. Arrived very promptly, these are well made and sturdy ferrules which I expect to give years of service.
18 June 2021
Unprompted review
Spot on
Spot on, got quality item that I wanted in really good time with great communication and good packaging
Thank you
17 June 2021
Unprompted review
Great service
I have the parts I need, simple to select on your website , very fast delivery - great service. Thank you
6 June 2021
Unprompted review
Just what I wanted
6 June 2021
Perfect items in every way
4 June 2021
suer-fast delivery and a good product…
suer-fast delivery and a good product at the right price. tick!
18 May 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.