Kenneth Keegan Independent Funeral Directors Reviews 

309
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Our experience from the very beginning was the best anyone could hope for under such difficult circumstances. Mark was attentive, empathetic and nothing was too much trouble for him. We are extremely... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend using Kenneth keegan funeral directors.they made a difficult time for our family much easier. took care of everything can’t thank them enough Gordon, Stuart and rest of their co... See more

Company replied

Rated 5 out of 5 stars

Could not ask for anything more, everything was done as we wanted. Helpful at every step of the way. There was no suggestion, never mind pressure, to choose anything more expensive or purchase any... See more

Company replied

Rated 5 out of 5 stars

Cannot explain how much Kenneth Keegan helped us through the worst of times, advice, support and help at the most difficult times x Gordon advised and helped us every step of the way x Cannot praise... See more

Company replied

Company details

  1. Funeral Director
  2. Funeral home

Written by the company

At Kenneth Keegan Independent Funeral Directors we consider it an honour that a family makes the decision to entrust their loved one into our care. We take great pride in all we do and we’re proud to offer this professional, caring service at an affordable cost. We know and understand how difficult it can be to arrange a funeral; we strive to offer a complete, individual, caring and professional service to all clients from the moment of first contact. We’ll endeavour to help families every step of the way, providing guidance and support at a time when they need it most. Funeral Arrangements Pre Paid Funeral Plans Memorial Jewellery Monumental Masons


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5.0

Excellent

TrustScore 5 out of 5

309 reviews

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5.0

All reviews

(309)

1 review in the last 12 months

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Rated 5 out of 5 stars

I have to say everybody within your…

I have to say everybody within your company was fantastic with us but a special mention must go to Mark Sutherland who really is a fantastic person who treated us with so much respect and dignity.

15 January 2025
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Brian,

I'm sure Mark will appreciate your kind comments! Thank you for giving Mark and the team the opportunity to help at this difficult time. Wishing you and your family all the very best,

kind regards,
Kenneth, Mark and all the team

Rated 5 out of 5 stars

Very compassionionate and personal…

Very compassionionate and personal service given at an extremely difficult time.

21 January 2025
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Susan,

Thank you for your lovely comments. We're glad we could help guide you through this difficult time making things a little easier.

Kind regards,
Kenneth and all the team.

Rated 5 out of 5 stars

Outstanding service

From start to finish the service we received was amazing. We asked for Gordon to help us with our brothers funeral. The care & compassion he showed us put us at ease, he promised he would take good care of our brother & we put our trust in him. Gordon was amazing in every aspect, he phoned & emailed constantly. I would highly recommend Kenneth Keegan & especially Gordon. Thank you once again for the care & compassion you gave me & my family & our brother John.

24 January 2025
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Elizabeth,

Your very welcome! It's great to know everything went well for John's funeral arrangements. Gordon will really appreciate the kind comments on how he looked after everything while providing the care needed for John.

All the very best to you and your family,
Kenneth, Gordon and all the team.

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service

Staff conducted theirselves in an extremely compassionate manner, made excellent suggestions and everything happened when they said it would. Would highly recommend

7 January 2025
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Kenneth,

Many thanks for giving us the opportunity to help. We're grateful that you took the time to provide such positive feedback.

Best wishes,
Kenneth and all the team

Rated 5 out of 5 stars

Helpful and caring

Gordon and staff were really helpful in taking care of funeral arrangements for our sister and sister in law, Gordon kept us informed on the whole process, also thanks to limousine driver who was also friendly and courteous

3 February 2025
Unprompted review
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Reply from Kenneth Keegan Independent Funeral Directors

Hi,

Thank you for taking the time to leave your feedback. We really appreciate your kind comments! Great to know everything went well with Gordon and the team making sure the whole process was seamless.

Wishing you all the very best,
Kenneth, Gordon and all the team

Rated 5 out of 5 stars

Helpful and understanding

We spoke to the same person throughout our difficult time and made all the arrangements that we wanted and kept us informed at all times

6 January 2025
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Reply from Kenneth Keegan Independent Funeral Directors

Hi,

Many thanks for taking the time to leave your feedback.

We're glad we could help you through this difficult time.

Wishing you all the very best,
Kenneth and all the team

Rated 5 out of 5 stars

This was my first time having to…

This was my first time having to organise a funeral and thank goodness I chose Keegans. I was supported by Steven who helped me from start to finish! He was excellent in every way and if anyone asks me to recommend a funeral director I will most definitely be sending them to you.

9 December 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Michele,

It's great to hear how well the arrangements were handled by the team. We appreciate the opportunity to help and wish you all the very best fore the future.

Take care,
Kenneth and the team

Rated 5 out of 5 stars

Brilliant professional company who…

Brilliant professional company from start to finish who dealt with any concerns or questions through a difficult time second time dealing with Stewart who I would highly recommend who showed care and compassion throughout

20 December 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Lorraine,

Thank you for your very kind words for Stewart and the team. Stewart and the team take great pride in what they do so it's always lovely to hear some really positive comments.

Wishing you all the very best,
Kenneth, Stewart and all the team.

Rated 5 out of 5 stars

Premium service

We went with this funeral director on a friends recommendation. We could not have been happier with the service received.All staff we encountered were respectful and professional. We were kept in the loop at all stages and all aspects went like clockwork.

12 December 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Mr. Kelly,

Many thanks for the really positive feedback!

We're grateful for your friends recommendation and for the trust you placed in us. It's great to hear how we managed to ensure everything went smoothly giving you the time and reassurance needed at this difficult period.

Wishing you and your family all the very best,
Kenneth and all the team

Rated 5 out of 5 stars

Can’t really find words to describe how brilliant funeral directors were …

All the staff were brilliant I can’t find words to express how brilliant they were they were sensitive, caring, communication at all times available and informative of everything that was happening and planning was perfect I can’t speak highly enough of Kenneth Keegan independent funeral directors . Mark was the director who took care of me and my family directly and again he was brilliant I really appreciated his care with everything dealing with my wife .I would totally recommend Mark and his colleagues to take care of any family who has been unfortunate to lose a loved one. Care and commitment for Sonja was so impressive from the moment I contacted Kenneth Keegan funeral directors and even after the funeral they keep in touch
Thanks for everything
Martin

27 November 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Martin,

Thanks for giving us the opportunity to help you and your family in saying your goodbyes to Sonja. We know it must have been a difficult time, but we're glad to hear how we made such a difference getting things organized.

Kind regards and best wishes,
Kenneth, Mark and all the team

Rated 5 out of 5 stars

From start to finish the care and…

From start to finish the care and compassion shown to myself and family was excellent. I can’t praise Gordon highly enough as everything he done for my dad’s funeral was perfect and I know my dad would have been proud with his send off so thank you Gordon. I wouldn’t hesitate using Kenneth Keegan Independent Funeral Directors again

3 December 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Linda,

Thank you for your very kind words!

It's great hearing how proud your Dad would have been with the send off he received. It's great to know you can reflect on this time and have some positive thoughts.

Thanks again,
take care,
Kenneth, Gordon and all the team

Rated 5 out of 5 stars

Excellent service making what was a…

Excellent service making what was a difficult experience an easy one

28 November 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Kerr,

Thanks for taking the time to leave your feedback and review.

Glad we could make this difficult time a little easier.

All the very best to you and your family,
Kenneth and all the team

Rated 5 out of 5 stars

to gordon and all the staff we can't…

to gordon and all the staff we can't thank youse enough for all the help you gave us during our sad time after the passing of my son Kevin you made it so easy for us during the toughest times we were going through you showed great empathy and you were so great with Karen and Avril I can't thank youse enough for your kindness through our darkest days

3 December 2024
Unprompted review
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Michael,

It's great to hear how well the arrangements were handled by Gordon and the team. We're grateful for the opportunity to help at what must have been a very difficult time. Wishing you and all your family all the very best in the days and weeks ahead.

Kenneth, Gordon and all the team.

Rated 5 out of 5 stars

Stephen was a godsend with family done…

Stephen was a godsend with family done everything and beyond making my younger brothers funeral a day he would have been proud off 😢 thank you so much ❤️

4 December 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Janet,

Many thanks for the very kind words regarding the service provided by Stephen. I'm sure he'll take get pride knowing how well he did for your late brother.

All the very best for the future,
Kenneth, Stephen and all the team

Rated 5 out of 5 stars

Professional

All went well and the funeral director kept me up to date all the way throughout this journey.

26 November 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Sandra,

Many thanks for taking the time to leave your positive feedback! Its great to know everything went well and you were kept informed and updated throughout the arrangements.

All the very best for the future,
Kenneth and all the team

Rated 5 out of 5 stars

Outstanding

Can’t thank Gordon enough for the compassion that was shown throughout the whole process , and a special thanks to Phil who helped us from the initial passing of my dad.
The celebrant John moody who was recommended was exceptional, and also an all round great guy. Nothing was too much from anyone involved .. I honestly thank you all so much, and hope you all have a lovely Christmas

Louise

17 December 2024
Unprompted review
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Lousie,

Thank you for the very kind comments for Gordon and the team and celebrant John.

Wishing you and all the family all the very best for Christmas and 2025.

Take care
Kenneth, Gordon, Phil and all the team.

Rated 5 out of 5 stars

Thank you

They were everything you need during the most difficult time.

7 November 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Jackie,

Thanks for giving us the opportunity to help! Wishing you all the best best.

Kenneth and all the team

Rated 5 out of 5 stars

Faultless Experience

My father passed just 6 months after my mother. Kenneth Keegan were wonderful with the first funeral, and made the second funeral for my father as easy as possible. A very personal, sensitive service. They also organised an absolutely incredible celebrant, Angela Glassford, who led a wonderful service. Many thanks also to Stephen and Stuart

12 November 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Allan,

Many thanks for taking the time top leave such positive feedback! Sorry that both your Mother and Father passed away so soon! It's makes us proud to hear we could make both these sad occasions a little easier.

Wishing you and your family all the very best,
Kenneth and all the team

Rated 5 out of 5 stars

Gordon and the whole team

Gordon and the team made the whole process as easy as possible. He arranged everything with no worries for me and the family..I can't thank him and the staff enough for their respectful and caring support at a difficult time. I will not hesitate to recommend them

4 November 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Mrs. Waltham,

Thanks very much for the review and recommendation! We're so pleased to hear Gordon and the team handled everything with care providing the help and support needed.

Best wishes,
Kenneth, Gordon and all the team

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