Kenneth Keegan Independent Funeral Directors Reviews 

309
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Our experience from the very beginning was the best anyone could hope for under such difficult circumstances. Mark was attentive, empathetic and nothing was too much trouble for him. We are extremely... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend using Kenneth keegan funeral directors.they made a difficult time for our family much easier. took care of everything can’t thank them enough Gordon, Stuart and rest of their co... See more

Company replied

Rated 5 out of 5 stars

Could not ask for anything more, everything was done as we wanted. Helpful at every step of the way. There was no suggestion, never mind pressure, to choose anything more expensive or purchase any... See more

Company replied

Rated 5 out of 5 stars

Cannot explain how much Kenneth Keegan helped us through the worst of times, advice, support and help at the most difficult times x Gordon advised and helped us every step of the way x Cannot praise... See more

Company replied

Company details

  1. Funeral Director
  2. Funeral home

Written by the company

At Kenneth Keegan Independent Funeral Directors we consider it an honour that a family makes the decision to entrust their loved one into our care. We take great pride in all we do and we’re proud to offer this professional, caring service at an affordable cost. We know and understand how difficult it can be to arrange a funeral; we strive to offer a complete, individual, caring and professional service to all clients from the moment of first contact. We’ll endeavour to help families every step of the way, providing guidance and support at a time when they need it most. Funeral Arrangements Pre Paid Funeral Plans Memorial Jewellery Monumental Masons


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5.0

Excellent

TrustScore 5 out of 5

309 reviews

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5.0

All reviews

(309)

1 review in the last 12 months

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Rated 5 out of 5 stars

Very helpful and friendly service would…

Very helpful and friendly service would definitely recommend

19 August 2024
Kenneth Keegan Independent Funeral Directors logo

Reply from Kenneth Keegan Independent Funeral Directors

Hi Brian,

Glad to hear everything went well. Thanks for your kind comments, we really appreciate it!

Many thanks,
Kenneth and all the team

Rated 5 out of 5 stars

Exemplary Funeral Director

I cannot praise highly enough the care, compassion and professionalism we experienced, when planning the funeral of my beloved husband. The member of staff, Gordon, who looked after my sons and me, quickly understood our thoughts and wishes for the Cremation Service, and later a Service of Thanksgiving for his life, and gave us such helpful advice and guidance, and many little personal touches, steering us through this difficult time, and we would not change anything.
I absolutely fully recommend Kenneth Keegan Funeral Directors from the bottom of my heart. Whilst I hope it won’t be necessary for a long time, I would have no hesitation in using Kenneth Keegan’s services again.

6 September 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Mrs. Bradnock,

Many thanks for taking the time to leave your feedback! It's great to hear how Gordon and the team were able to provide the help and guidance needed at this difficult time. We really appreciate your giving us the opportunity to help and wish you and your family all the very best in for the future.

Kind Regards,
Kenneth, Gordon and all the team.

Rated 5 out of 5 stars

As soon as the hospice contacted…

As soon as the hospice contacted Kenneth Keegan funeral directors we as a family and my dear mother where treated with upmost respect.
I can’t thank mark enough for his care and expertise throughout the whole process, nothing is too much trouble.

18 August 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Elaine,

Great to hear everything went well and that Mark provided the guidance and support needed.

Wishing you all the very best
Kenneth, Mark and all the team

Rated 5 out of 5 stars

Kenneth Keegan helped me in any way…

Kenneth Keegan helped me in any way possible.
Friends had recommended them. They gave my brother a lovely send off.
Thanks again.

30 August 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Lesley,

Thanks so much for leaving your review. It's great to hear everything went well. Many thanks to your friends for the recommendation!

Best wishes
Kenneth and all the team

Rated 5 out of 5 stars

Excellent service received from Kenneth…

Excellent service received from Kenneth Keegan staff from the minute I walked through the door.

7 August 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Mrs. Livingstone,

Just a note of thanks for taking the time to leave your great feedback. All the team really appreciate your kind words.
Many thanks!

Kenneth and all the team

Rated 5 out of 5 stars

Mark handed everything with the up most…

Mark handed everything with the up most respect and professionalism. He seen to everything we couldn't even of thought of. Best service for the hardest time.

5 August 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Gillian,
Glad to hear everything was handled so well by Mark. I'm sure he will appreciate you taking the time to leave us your thoughts.

Best wishes
Kenneth, Mark and all the team

Rated 5 out of 5 stars

This company is doing everything very…

This company is doing everything very professional & extremely efficiently with special thanks to Mark Sutherland who showed us great respect at a very trying time.

7 August 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Maxine,

Thank you for leaving such a positive review! We're glad we could help at this trying time making the process a little easier.

All the very best
Kenneth, Mark and all the team

Rated 5 out of 5 stars

First Class Service from the team

Excellent service and treated very well from start to finish. Thanks to Stewart for all the support to our family at a difficult time.

7 August 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Graeme,
Thanks for the great feedback. Great to know everything was handled so well from start to finish by Stewart. I know he'll really appreciate your kind comments.

Thanks,
regards
Kenneth, Stewart and all the team

Rated 5 out of 5 stars

I honestly can't fault them at all they…

I honestly can't fault them at all they went above and beyond to accommodate ourselves for my daughters recent funeral....nothing was a problem to them from start to finish....I myself dealt with Stephen and would highly recommend

9 August 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Yvonne,
Thank you for your very kind comments about Stephen and the service he provided. It's really appreciated you taking the time to leave your feedback!

Wishing you and your family all the very best
Kenneth, Stephen and all the team

Rated 5 out of 5 stars

Excellent service

Excellent service. Very professional and attentive to the families requests.

2 August 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi William,

Many thanks for leaving such a positive review. It's great to know we looked after everything so well.

Best wishes
Regards
Kenneth and all the team

Rated 5 out of 5 stars

Very good - Thanks

Stewart and the team were absolutely tremendous. Sad to say 2nd time using them but on both occasions they made the hardest times simple. Very professional and I recommend them to everyone.
Thanks

16 July 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi,

Just a word of thanks for taking the time to leave your feedback. We're sorry to see you needed our services again, but glad to hear we could make both occasions a little easier.

All the best
Kenneth, Stewart and all the team

Rated 5 out of 5 stars

Very professional

Nothing was too much effort. I would definitely highly recommend this company

26 July 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Liz,

Thank you for taking the time to leave some feedback and recommendation. We really appreciate it!

Best wishes
Kenneth and all the team

Rated 5 out of 5 stars

First class service from Mark and the…

First class service from Mark and the team from first meeting until the funeral. could not have asked for anything better

15 July 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Liz,

It's great to hear Mark and the team handled everything so well. Many thanks for taking the time to share your thoughts.

Best wishes
Kenneth, Mark and all the team

Rated 5 out of 5 stars

Couldn’t rate Kenneth Keegan’s highly…

Couldn’t rate Kenneth Keegan’s highly enough, particularly Gordon. From start to finish Gordon went above and beyond to make a very difficult process easier and delivered a very personable service. Hope to not need the services again any time soon, but should I need to, I wouldn’t choose anyone else to look after my family!

4 July 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Louise,

Lovely to hear everything was arranged so well. It's great to hear how Gordon made the difficult process a little easier.

Wishing you and the family all the very best
Kind regards,
Kenneth, Gordon and all the team

Rated 5 out of 5 stars

They were absolutely brilliant my…

They were absolutely brilliant my father passed away and a man gordon who works there reassured me that everything was going to be ok and took over everything so there was less stress on myself and i would recommend everyone goes through kenneth keegan they make you feel like your in safe hands and that things are getting done when they should be

1 July 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi James,

It's lovely to hear everything was handled so well allowing you to feel reassured with some of the stress removed.

Thanks for giving us the opportunity to help, it's much appreciated!

All the best
Kenneth, Gordon and all the team

Rated 5 out of 5 stars

Professional sensitive and respectful…

Professional sensitive and respectful service.

18 July 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi,

Thanks foe giving us an opportunity to help and taking the time to leave positive feedback - much appreciated!

thanks,
Kenneth and all the team

Rated 5 out of 5 stars

Gordon and the team were fantastic

Gordon and the team were fantastic, arranged everything and the whole process was flawless.

Overall a Great service and helped us through a very difficult time.

cant thank you enough Guys.

10 July 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Stuart,

You're very welcome! Glad we could help guide you through the arrangements making this difficult time more manageable.

Best wishes,
Kenneth, Gordon and all the team

Rated 5 out of 5 stars

Funeral

Gordon and the team were amazing from start to finish the care and attention paid to both myself and my family was second to none . The dignity with which my mother was treated I could never thank them enough for therefore I would highly recommend Kenneth Keegan director’s to anyone

11 July 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Helen,

Thank you for leaving such lovely feedback and recommendation!

The team take great pride in what they do so I'm sure they will also appreciate your kind words.

Take care,
Kenneth, Gordon and all the team

Rated 5 out of 5 stars

Excellent service

From the first call to after the funeral our family was supported throughout the process. Gordon and his team provided a very professional service and he helped us with every step. Gordon kept in touch and advised us from the start of the arrangements until after the funeral service.
Thank you Gordon and the team at Kenneth Keegan.

12 June 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Christine,

Thank you for your lovely feedback,

Sincere thanks for leaving such a positive review! Glad to hear we were able to provide an outstanding service making things easier at a difficult time.

Wishing you all the very best,
Regards
Kenneth and all the team

Rated 5 out of 5 stars

It's was hassle free during an…

It's was hassle free during an incredibly difficult and sad time which took away a lot of the stressors while having to handle other matters. They were respectful of our wishes and the service from start to finish truely was beautiful for our mum.

28 June 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Lorna,

Thank you for the great feedback!

We strive to give each client a personal and professional service so it's always nice to hear when clients feel they were looked after so well.

Sincere thanks for giving us the opportunity to help at this time.

Wishing you all the very best,
Regards
Kenneth and all the team

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