Kenneth Keegan Independent Funeral Directors Reviews 

309
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Our experience from the very beginning was the best anyone could hope for under such difficult circumstances. Mark was attentive, empathetic and nothing was too much trouble for him. We are extremely... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend using Kenneth keegan funeral directors.they made a difficult time for our family much easier. took care of everything can’t thank them enough Gordon, Stuart and rest of their co... See more

Company replied

Rated 5 out of 5 stars

Could not ask for anything more, everything was done as we wanted. Helpful at every step of the way. There was no suggestion, never mind pressure, to choose anything more expensive or purchase any... See more

Company replied

Rated 5 out of 5 stars

Cannot explain how much Kenneth Keegan helped us through the worst of times, advice, support and help at the most difficult times x Gordon advised and helped us every step of the way x Cannot praise... See more

Company replied

Company details

  1. Funeral Director
  2. Funeral home

Written by the company

At Kenneth Keegan Independent Funeral Directors we consider it an honour that a family makes the decision to entrust their loved one into our care. We take great pride in all we do and we’re proud to offer this professional, caring service at an affordable cost. We know and understand how difficult it can be to arrange a funeral; we strive to offer a complete, individual, caring and professional service to all clients from the moment of first contact. We’ll endeavour to help families every step of the way, providing guidance and support at a time when they need it most. Funeral Arrangements Pre Paid Funeral Plans Memorial Jewellery Monumental Masons


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5.0

Excellent

TrustScore 5 out of 5

309 reviews

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5.0

All reviews

(309)

1 review in the last 12 months

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Rated 5 out of 5 stars

Very professional service compassionate…

Very professional service compassionate staff highly recommend

30 April 2024
Kenneth Keegan Independent Funeral Directors logo

Reply from Kenneth Keegan Independent Funeral Directors

Hi James,

Many thanks for taking the time to leave your positive comments! Glad we could assist you at this time.

Best wishes,
Regards
Kenneth and all the team

Rated 5 out of 5 stars

Caring and Efficient

From the first contact, I found Kenneth Keegan’s to be highly efficient while being compassionate. They understood our needs and made useful suggestions without pushing us into ordering any unnecessary services. There were a couple of personal touches that really helped my family at what was a very upsetting time. They helped absorb a lot stress. While cost was not at the forefront of arranging the funeral, I was pleasantly surprised when I received the final bill. I would highly recommend using this company.

29 May 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Vicky,

Many thanks for taking the time to leave such positive feedback!
We're glad to have been a support throughout the arrangements and on the day of the service.

Wishing you and your family all the very best,
Kenneth and all the team

Rated 5 out of 5 stars

5 star service

I cannot thank Stewart and the team enough. Whilst my mother was in their care, I was treated with kindness, dignity and respect from all members of the team I engaged with, including Kenneth, Stewart, Gordon, Alan and Janice. Their help and support is greatly appreciated. Excellent communication, customer service, and support throughout. Thank you, from the Scott family.

27 June 2024
Unprompted review
Kenneth Keegan Independent Funeral Directors logo

Reply from Kenneth Keegan Independent Funeral Directors

Hi Laura,

Thank you for giving us the opportunity to help. It's great to know everything went well and Stewart and the team ensured your mum, you and your family received the best service.

Best wishes
Kenneth, Stewart and all the team

Rated 5 out of 5 stars

Sandra's Funeral

from the first contact the funeral directors were incredibly professional with a very caring and kind manner and looked after the whole family.

18 May 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi,

Thanks for taking the time to leave such positive feedback. We're glad we could help you and the family through this difficult time.

Kind regards
Kenneth and all the team

Rated 5 out of 5 stars

An excellent service from start to…

An excellent service from start to finish. Would thoroughly recommend them

5 June 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Malcolm,

Many thanks for taking the time to leave your review and recommendation. We really appreciate your kind words!

Best wishes
Regards
Kenneth and all the team

Rated 5 out of 5 stars

Absolutely outstanding service from…

Absolutely outstanding service from start to finish! They made things that little bit easier and we cannot thank them enough! Everything was so personal and not sell sell sell. I would recommend them 100percent!

6 June 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Lisa,

Sincere thanks for leaving such a positive review! Glad to hear we were able to provide an outstanding service making things easier at a difficult time.

Best wishes
Kenneth and all the team

Rated 5 out of 5 stars

Very professional

Very professional, and everything was explained fully. Stewart and the other staff were top class.

22 May 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Irene,

Thanks for sharing your positive feedback.

It's good to know Stewart and the team were so helpful and professional.

Best wishes
Kenneth, Stewart and all the team

Rated 5 out of 5 stars

This company treat you with care and compassion

This company treat you with care and compassion. They are excellent and professional in everything they do from first contact, speaking to you about options and arranging everything. The personal touch from them is exceptional keeping you informed about arrangements etc and asking how you are. I would highly recommend them to anyone

5 May 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Sandra,

Thanks so much for your kind feedback!
It's great to know we were able to provide a professional and caring service at such a difficult time.
Many thanks for giving us the opportunity to help guide you through the arrangements.

Best wishes,
Kenneth, Gordon and all the team

Rated 5 out of 5 stars

Mum’s funeral

From the moment they took Mum into their care to her final journey the staff were so kind, understanding and compassionate. The staff gently guided us through the process and did not miss one detail. Mum’s funeral was perfect, from the flowers, to the coffin to the songs picked. It was a beautiful day and Kenneth Keegan made that possible

4 May 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Susie,

Many thanks for your very kind words. We really appreciate your feedback which will be shared with our wider team.
It's great to know we could make such a difference at this sad and difficult time.

Kind regards
Kenneth and all the team

Rated 5 out of 5 stars

Professional empathetic service Stewart…

Professional empathetic service Stewart was very helpful and support throughout the whole sad process funeral service for my dad was everything we had wished for him would highly recommend this business

10 May 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Karen,

Thanks for giving us the opportunity to look after Dad and the arrangements for his funeral. It's great to hear how Stewart was such a support throughout this time.

Thanks again
Kenneth, Stewart and all the team

Rated 5 out of 5 stars

Thanks to keegans for the respectful…

Thanks to keegans for the respectful way they treated my family in the recent passing of our dad
Thanks Stephen from all the family

9 May 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Agnes,

Thanks for the lovely review! Glad Stephen and the team were able to help you and the family though this difficult time.

Best wishes
Kenneth, Stephen and all the team

Rated 5 out of 5 stars

Excellent treatment from Mark and the…

Excellent treatment from Mark and the team.

8 May 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Richard,

Many thanks for sharing your positive feedback on Mark and the team. Very much appreciated!

Thanks,
Regards
Kenneth, Mark and all the team

Rated 5 out of 5 stars

They made a very difficult time much…

They made a very difficult time much easier

23 March 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Lynn,

Many thanks for leaving your review. It's great to know everything went well and we could make this difficult time a little easier.

Bes wishes
Kenneth and all the team

Rated 5 out of 5 stars

Fantastic service

The care, compassion and advice given by Gordon Powrie and the other staff members was exceptional and a great comfort to myself & our family regarding the passing of our mum.

I would have no hesitation at all in recommending Kenneth Keegan to anyone who finds themselves in the situation of having to arrange a funeral.

Nothing was too much trouble, any questions were answered quickly and clearly, and we have several calls from Gordon just to check on how we were coping - these small personal touches were most definitely missing from a previous funeral arranged via a national firm.

24 April 2024
Unprompted review
Kenneth Keegan Independent Funeral Directors logo

Reply from Kenneth Keegan Independent Funeral Directors

Hi Gary,

Many thanks for taking the time to leave such positive feedback. I know this will be very much appreciated by all the team and in particular, funeral director Gordon.

We strive to provide an personal, professional and caring service to everyone who chooses to use our services. It's always nice to hear feedback from clients that this was how they experienced the services we provide.

Take care
Regards
Kenneth, Gordon and all the team

Rated 5 out of 5 stars

Laura Howie

My thanks to Stewart for all his help taking care of my daughter & previously my mum & son. Although it’s been a traumatic time for us as a family we can’t thank him enough for all the help & support he’s given to us including Libby our amazing humanist who gave a fantastic service. They are so experienced & caring that we wouldn’t hesitate to recommend them to anyone.
Compassionate, supportive & extremely caring so thank you from the bottom of our hearts.

The Howie family xx

5 April 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Alison,

Thanks again for giving us the opportunity to help at this sad time. We're glad top hear that Stewart and the team have been such a great help providing all the care and support needed. We'll also pass on your kind comments onto Libby.

Wishing you all the very best
Kenneth, Stewart and all the team

Rated 5 out of 5 stars

Kenneth keegans undertakers

Kenneth keegans undertakers were so helpful, Stewart supported me and family through my sons funeral with every step as I had never had to deal with a funeral before, always asked how we were in emails and on the phone, they helped with my dads funeral arrangements a few weeks later Stephen helped with all of he details as well, will use them again when needed

19 April 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Lisa,

Thanks so much for leaving such great feedback! I'm sure Stewart and Stephen will appreciate your kind comments.

Best wishes
Kenneth, Stewart, Stephen and all the team

Rated 5 out of 5 stars

Great staff very helpful

Great staff very helpful. Treated us magnificently and with respect. Nothing was too much trouble. Would recommend them wholeheartedly.

2 April 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Ross,

Just a note of thanks for giving us the opportunity to help you say goodbye.

We really appreciate the kind words, thanks again!

Best wishes
Kenneth and all the team

Rated 5 out of 5 stars

My mums funeral 13 weeks after my dads funeral

Can't thank stuart at keegans funeral directors enough for the fantastic services and lovely service of my mum's funeral so soon after doing my fathers funeral very professional and caring in every way. Their humanist Dougie was absolutely fantastic and so was his lovely wife who sang so beautifully at the committal of my mother .Would highly recommend Kenneth keegans for their all round professionals .

29 March 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Sharon,

Thanks so much for taking the time to leave your great feedback!

These past few months must have been so hard for you and the family. It's good to know we could make this time a little easier.

Best wishes
Kenneth, Stewart and all the team

Rated 5 out of 5 stars

Very professional

Very professional, ensured that everything went smoothly, led family through the day so that all of our stress was removed.

26 March 2024
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Reply from Kenneth Keegan Independent Funeral Directors

Hi John,

Many thanks for your kind words! Glad we could help at this difficult time.

Kind regards
Kenneth and all the team

Rated 5 out of 5 stars

Professional and trustworthy

A safe pair of hands, communicative, accommodating and understanding .. the ingredients you need to make the best of a bad situation when things are bad enough

25 March 2024
Kenneth Keegan Independent Funeral Directors logo

Reply from Kenneth Keegan Independent Funeral Directors

Hi Henry,

What great feedback. It's great to hear the difference we can make when guiding you through a tough time.

Glad we could be there to assist and help make the arrangements a smooth process.

Best wishes
Kenneth and all the team

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