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Review summary

Created with AI, based on recent reviews

Evaluating 241 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptionally fast delivery and straightforward ordering process. Customers frequently mention that the outdoor clothing is exceptionally high quality, remarkably warm, and completely reliable for enduring challenging weather conditions outdoors. Consumers also appreciate the very reasonable prices and outstanding functionality provided by the wide selection of durable jackets and trousers. However, some customers also noted that certain garments feature a tighter fit or minor sizing inconsistencies that required careful product selection. A few other people additionally felt that delivery couriers could occasionally be less reliable when dropping off packages at the door.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting durable materials, excellent weather... See more

Quality

Users describe positive interactions with quality, consistently highlighting the robust materials, excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting exceptionally fast shipping times and... See more

Service

Consumers find service to be exceptionally positive, praising the friendly support and efficient team.... See more

Price

People report high satisfaction with the price, highlighting that the gear offers great value and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had already had a Keela Waterproof jacket, which I bought for walking and needed some better waterproof trousers, as I have started doing RC Model Yacht racing, where you could be stood in driving... See more

Rated 5 out of 5 stars

Keela clothing is high quality and has kept me warm, dry and comfortable on many occasions on winter trips in Wales and in the Scottish highlands (fleece and ads t shirt layers and Rainlife waterproof... See more

Rated 5 out of 5 stars

I have a lot of Keela Products. I have the Munro in two sizes, the stratus, the merino boxers, long johns and base layer tops, a fleece, a zenith jacket, a zenith gilet, incline socks and alpine a... See more

Rated 5 out of 5 stars

There's so much to like about this company from great pieces of clothing for all sorts of outdoor activities to no fuss ordering and delivery. This time I acquired some Nevis Trousers (size 32 regular... See more


Company details

  1. #15 of 91 best companies in Outdoor clothing and equipment shop

Written by the company

Award winning Scottish outdoor performance clothing brand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

550 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(550)

239 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All extremely good

All extremely good.

Would've been useful if your delivery driver had knocked on the door to deliver package rather than just laid it on the mat.

26 May 2026
Rated 5 out of 5 stars

Great products

Have to admit I hadn’t heard about Keela until I read a couple of reviews. I am now a convert having bought various tshirts, fleeces and socks, all of which are of a high quality. All of the items I have are great value for money.
I’ve also found customer service to be first class

13 May 2026
Unprompted review
Rated 5 out of 5 stars

CADS Polo Shirt

I have used Keela for a number of years. There are times when you want a technical polo shirt either for normal wear or for outdoor use. This fits the need of both.
It works well to wick sweat and it also can be worn for more than one day, which is useful on trips when weight is a premium. It washes well and keeps its shape. I have been using these shirts for a number of years now. It only comes in three colours, black, red and green but this does give you variety. The most important things to mention are the quality and the cost. These polo shirts are really good value and half the price of other technical polo shirts that I have seen. And of course they are British which sits well with me. Delivery has always been within the time range quoted.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Another fantastic jacket

As always first class service from Keela.
The jacket is safely stored away as a birthday present in October.
I tried it on when I received it and the fit is perfect.

27 April 2026
Rated 5 out of 5 stars

Brilliant quality gear.

An absolutely briliant site that I found by accident/luck. The quality of the goods for trying conditions, such as the Highlands, is where there goods excel. I really like the quality of the items and understand that as a small manufacturer more time is given over to individually checking goods. All my future camping gear will be bought from here.

28 April 2026

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