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Review summary

Created with AI, based on recent reviews

Evaluating 241 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptionally fast delivery and straightforward ordering process. Customers frequently mention that the outdoor clothing is exceptionally high quality, remarkably warm, and completely reliable for enduring challenging weather conditions outdoors. Consumers also appreciate the very reasonable prices and outstanding functionality provided by the wide selection of durable jackets and trousers. However, some customers also noted that certain garments feature a tighter fit or minor sizing inconsistencies that required careful product selection. A few other people additionally felt that delivery couriers could occasionally be less reliable when dropping off packages at the door.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting durable materials, excellent weather... See more

Quality

Users describe positive interactions with quality, consistently highlighting the robust materials, excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting exceptionally fast shipping times and... See more

Service

Consumers find service to be exceptionally positive, praising the friendly support and efficient team.... See more

Price

People report high satisfaction with the price, highlighting that the gear offers great value and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had already had a Keela Waterproof jacket, which I bought for walking and needed some better waterproof trousers, as I have started doing RC Model Yacht racing, where you could be stood in driving... See more

Rated 5 out of 5 stars

Keela clothing is high quality and has kept me warm, dry and comfortable on many occasions on winter trips in Wales and in the Scottish highlands (fleece and ads t shirt layers and Rainlife waterproof... See more

Rated 5 out of 5 stars

I have a lot of Keela Products. I have the Munro in two sizes, the stratus, the merino boxers, long johns and base layer tops, a fleece, a zenith jacket, a zenith gilet, incline socks and alpine a... See more

Rated 5 out of 5 stars

There's so much to like about this company from great pieces of clothing for all sorts of outdoor activities to no fuss ordering and delivery. This time I acquired some Nevis Trousers (size 32 regular... See more


Company details

  1. #15 of 91 best companies in Outdoor clothing and equipment shop

Written by the company

Award winning Scottish outdoor performance clothing brand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

550 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(550)

239 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kintyre — simple and useful jacket

The order process was straightforward and delivery was within a reasonable time. The jacket is comfortable, well made, and what I wanted: a simple, lightweight jacket to wear on early Spring or late Fall days. It is waterproof.

The collar is snug but if the hood is unwrapped from its packet, it is easier to zip up. Sleeve length is good and the wrist opening is large enough to accommodate a pair of gloves.

Sizing is generous as stated by Keela. Overall, I like the jacket and it meets my needs. I highly recommend it.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. Easy to order online. Great after sales, was quick to respond when I had a query. No issues at all, will be looking at more products for the future.

27 April 2026
Rated 5 out of 5 stars

Great customer service

Great customer service, great kit. It’s dependable and robust , top quality and very reasonably priced.

Whats not to like about Keela , would recommend to anyone and do regularly

27 April 2026
Rated 5 out of 5 stars

A great UK based outdoor clothing company

A great UK based company which produces a super range of outdoor clothing. They are easy to deal with and the clothing arrives promptly.

I ordered the Men's Dunlin Hoody jacket which is comfortable, warm and a good fit. Happy with the quality and the design.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Peru Men’s trousers

I’ve purchased a pair of Peru men’s trousers and really like them, the waist size and length are just right.
They are ideal for my long spring /summer morning dog walks, being light and comfortable.
The company’s website is easy to navigate and they arrived on time. I would order another pair today if they did different colours.
Could we have some different colours please?
A great product at a reasonable price!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Quality products…

Ordered a few things now and each time they are promptly dispatched.
Products are first class
I’d be happy to recommend Keela and I will likely use them again in the future.

27 March 2026
Rated 4 out of 5 stars

Returned Keela Zenith Gilet.

I was asked to write a review by Keela so here goes.
I like Keela products generally but the Zenith Pro Gilet was returned as not as I required. Keela have good delivery and returns policy, Most products are well made and suitable for Hiking. The Zenith was rather stiff for me. Too tight in the waist and too wide in the shoulders. Note: I have two Keela Hydron soft shell jackets which are excellant and very breathable. I thought the Zenith would have been similar.
If Keela simply made a Gilet from the Hydron design with vents and elasticated arm holes and slightly stretchy this would be great for active hill walking.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Exellent quality and service

This is the second pair of Keela Salopetes and I couldn't believe the quality of their products improved. There was a problem caused by the delivery company but Keela Customer Service was excellent.

Big Thanks to the entire Keela Team

2 March 2026
Unprompted review
Rated 4 out of 5 stars

No Keela label/tag on trousers

Happy with the HD black trousers quality
, altho the sizing is a smaller fit than usual size so did end up going 2 x sizes larger than my normal.
Also, might sound picky but there's no Keela tag/label on the trousers... disappointed with that, ive been asked on several occasions if they are Keela trousers or not.

3 April 2026
Unprompted review

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