Keele University Reviews 2

Failed in their duty of care for my son. My son had mental health problems while studying at Keele and had to withdraw. The University offered no help whatsoever. Now he is studying at another university, he can't get a tuition fee loan from Student Finance because of his year at Keele. He has appealed to Keele for evidence that his withdrawal was for health reasons, but Keele are not interested in helping him. They just cut him adrift! Their only interest is money!

Online Computer Science Masters is TERRIBLE

I applied for this course as I liked it was mostly practical. Got accepted, great.

The first module (which is mandatory) was about Python. It consists of 10 mins of "micro lectures" and then you are told to read a book. That's the level of teaching. No online classes, just read a book.
The teaching staff spend maybe 20 seconds (at the start) to provide feedback on homework - and then it's a copy and paste for everyone.

When it came to the actual "graded" units, the feedback took weeks - almost to the day when the next graded unit was issued.

Tried raising issues to be told they will be "considered" - I eventually gave in when the emails from their payment system asking for payment for the next module (at this point there was no feedback from the first graded unit) and I wondered how I could possibly go to the next unit, when I may not have passed the first unit.

Emailed the head of department who said we know it's bad, but deal with it.

Student Complaints equally as useless - claimed they could not get back to me due to "an increase in work"

My takeaways:
the "tutors" seem to work for multiple places (according to LinkedIn - so aren't actually university lecturers)
The course has been put together hastily and the kinks are no where near worked out.
The university does not care, it just uses this as a cash grab.