We bought a sofa from Keens outlet department. The staff were very friendly and helpful. The sofa was delivered by two great guys who again couldn’t have been more helpful. Would certainly purchase f... See more
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Excellent furniture great quality and pricing. The staff are very helpful. The lady went out her way to find us a piece of furniture we needed specifically with a limited amount of space. Definetel... See more
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Very pleasant staff in shop, on hand for advice and information but also not overbearing. Delivery was excellent, on time, efficient and everything went smoothly. We bought a pale coloured sofa, it ar... See more
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Bought a new sofa for our living room. Very pleased with our service, in shop staff very helpful. Very accommodating with our delivery date as wanted to wait until living room was painted and new carp... See more
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Company details
- Home Furniture Shop
- also in
- Bedroom furniture shop
- Furniture Accessories
- Living room shop
- Mattress Shop
- Sofa store
Written by the company
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
Contact info
Albertbridge Road 165-169, BT5 4PS, Belfast, Antrim, United Kingdom
- 02890453310
4.8
Excellent
47 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from KEENS Belfast - KEENS Outlet
Diane, thank you for you great review and look forward to seeing you in the future
Excellent service all round
The staff in the main shop and Cathy in the outlet were great. Cathy took her time with us and helped when I rang with a query a couple days later. The delivery men were great. A big thank you to everyone.
8 October 2026
Reply from KEENS Belfast - KEENS Outlet
Margaret, thank you for your kind words. We are thrilled that you had such a good experience with our whole team.
Great two seater sofa - great price, great service
We bought a sofa from
Keens outlet department. The staff were very friendly and helpful. The sofa was delivered by two great guys who again couldn’t have been more helpful. Would certainly purchase from Keens outlet department in the future.
7 October 2026
Reply from KEENS Belfast - KEENS Outlet
Graham, more and more people are discovering our KEENS, Outlet and availing themselves of the great choice of furniture. Thank you for taking the time to share your experience with us.
Fabulous furniture and great staff.
Excellent furniture great quality and pricing. The staff are very helpful. The lady went out her way to find us a piece of furniture we needed specifically with a limited amount of space. Definetely returning to this shop.
25 September 2026
Reply from KEENS Belfast - KEENS Outlet
Tracie, we are delighted you experienced our great service offered by all members of our team. Thank you for your kind words and we look forward to your next vist.
Been buying from keens over 20 years…
Been buying from keens over 20 years now. And still have bedroom furniture from years ago and still looks brand new.
Staff and products are 2nd to none. Wouldn’t shop anywhere else to be honest.
23 September 2026
Reply from KEENS Belfast - KEENS Outlet
Michael, thank you for your continued support of KEENS, Belfast it is greatly appreciated and thank you for the kind words of recommendation
We got an excellent sofa at a very good…
We got an excellent sofa at a very good price. It was delivered in less than a week. We dealt with Cathy and she was so helpful.
We will definitely shop at Keen's again.
27 August 2026
Staff were exceptionally helpful in the…
Staff were exceptionally helpful in the shop. Delivery was very prompt. I am very happy with my new sofa!
19 August 2026
Price point great
Price point great, delivery perfect. Lady is spoke to.on the phone was so nice to talk to and very helpful. One of my favourite shops.
17 June 2026
Reply from KEENS Belfast - KEENS Outlet
Carol-Ann, thank you for the kind words! We are so happy we are one of your favourites!
The people in the shop
The people in the shop: it's always the people that make the difference. There's always a warm welcome. They leave you alone to browse when that's what you want, but if you're unsure about anything they know their products, they're very helpful and give great advice. They always make sure purchases are well-packed and help you get them to your car.
Did I mention the product lines and selection of items on sale are great and you don't find them elsewhere?
14 May 2026
Reply from KEENS Belfast - KEENS Outlet
Stephen, thank you for your kind words! We agree with you, the people really do make the difference and our team are great! They are enthusiastic and knowledgable and enjoy their roles! We appreciate your continued support of KEENS, Belfast and look forward to seeing you again
Fantastic furniture store ⭐️
This is my second sofa from Keens and could not be happier! The quality is unmatched + the staff and delivery drivers are the friendliest people. ⭐️⭐️⭐️⭐️⭐️
30 April 2026
Reply from KEENS Belfast - KEENS Outlet
Steven, thank you for your continuing support for KEENS, Belfast! We appreciate your kind words and are delighted you are happy with the service and quality we provide.
Great job
Helpful friendly informative staff. Smooth and quick process from purchase to delivery - delivery personnel were professional and efficient
29 April 2026
Reply from KEENS Belfast - KEENS Outlet
Caroline, thank you for such a lovely review we really appreciate it.
Pleasant polite staff very helpfull…
Pleasant polite staff very helpfull great selection to chose from great quality that lasts for years very and quick delivery very happy
11 April 2026
Reply from KEENS Belfast - KEENS Outlet
Rose, thank you so much! We are pleased to hear that you are happy with the quality and choice KEENS, Belfast has to offer our customers. Thank you
Reply from KEENS Belfast - KEENS Outlet
Helen, what lovely words …thank you so much!
Great experience!
I bought a sofa from Keens Outlet. It was my first time buying from this business and they were a delight to deal with. The shop staff were friendly and very helpful and the 2 delivery guys were great!
9 April 2026
Reply from KEENS Belfast - KEENS Outlet
Helen, great to hear you enjoyed your KEENS, Outlet experience. We have such great items available and the stock changes everyday …it well worth a visit. We look forward to seeing you again soon!
Excellent from start to finish
Excellent from start to finish, a very comfortable atmosphere to shop in and the owners where just delightful, so pleased with the whole experience from ordering to delivery highly recommend
10 April 2026
Reply from KEENS Belfast - KEENS Outlet
Ivy, thank you for such a lovely review! We are delighted you enjoyed the whole KEENS, Belfast experience and really appreciate the recommendation.
Reply from KEENS Belfast - KEENS Outlet
5 Stars! Thank you John.
Great shop
Staff were very helpful and friendly. I found exactly what I was looking for a lovely dining table and chairs at a great price. First time in this shop and would highly recommend and will definitely be back.
10 March 2026
Reply from KEENS Belfast - KEENS Outlet
Louise, thank you so much for such lovely words. We are delighted that you are pleased with your recent visit to KEENS, Belfast! We appreciate your recommendation and look forward to welcoming you back to the showroom in the future.
Great quality items delivered to my…
Great quality items delivered to my door excellent 👌 Thank you
3 March 2026
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