Used keep2share premium once or twice a year for 5 plus years. Only ever pay for 1 month subscription non-recurring. Never had a problem with them whatsoever. Never tried to rebill me or failed to del... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really solid service, Premium Max subscription works with tons of sites. What I like: • Fast download speed in USA • Huge videos collection with personal recommendations • Promo codes and... See more
Company replied
I love two things about this file sharing service 1) High download speeds Download accelerators are applied. This gives unbelievable download speeds.. 5 to 7 GB files are no problems. It take... See more
Company replied
K2S is a nice hosting solution to share your files. Although it might go a bit for the expensive site, it is well worth it. The customer support is great and the staff makes sure that your every i... See more
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Company details
Written by the company
Your files and downloads are completely secured by our state of art encrypted system. Enjoy supersonic downloads from our cutting edge storage cloud. Plus, you can use download accelerators for even better experience. Your downloads start instantly. No more wasting time waiting for what you need!
Contact info
South Africa
- support@keep2share.com
- keep2share.cc
4.6
Excellent
976 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
K2S down load slow
I notified K2S that I was having problems and they responded to me giving me technical troubleshooting info to resolve my problems.
21 August 2024
Unprompted review
Reply from Keep2Share
Hello J Mac! Thank you so much for your kind words! We're thrilled to hear you had a great experience with our product.
Reply from Keep2Share
Thanks for feedback, Iqbal.
Quick response to a concerning problem.
22 August 2024
Unprompted review
Reply from Keep2Share
Hello Denis! We are glad that we were able to solve your problem quickly. Thank you for your feedback!
Reply from Keep2Share
Hello Sergio! Thank you for your positive review! We’re happy to hear our product made a great impression.
Reply from Keep2Share
Hello Ronnel! Your positive feedback brightened our day! Thank you for sharing your great experience with us.
Reply from Keep2Share
Hello یاسین!
Thank you for your positive review! We’re happy to hear our product made a great impression.
I purchased 1 month on keep 2 share for…
I purchased 1 month on keep 2 share for 31.44$ look on my bank app and they took 52.12$
5 August 2024
Unprompted review
Reply from Keep2Share
Hello!
When paying with some payment methods, the payment gateway charges a payment processing fee, which is why we show the final purchase price at the last stage of the payment process so that you can cancel your purchase if you find the cost too high.
If after payment you are charged any fee, we are ready to extend your subscription in proportion to your overpayment. After payment, please send a screenshot of your bank statement showing the full subscription cost and we will extend your premium. Our support email: support@keep2share.com
Reply from Keep2Share
Hello Isaac!
We're delighted to know you enjoyed our product! Your positive feedback means the world to us. Thank you!
User friendly and easy to get to the…
User friendly and easy to get to the point of the job
4 August 2024
Unprompted review
Reply from Keep2Share
Hello Jack! Thank you so much for your kind words! We're thrilled to hear you had a great experience with our product. 😊
so nice
so nice, I hope more people download this game because so nice
3 August 2024
Unprompted review
Reply from Keep2Share
Hello Wendel Fajardo Ramizares! Thank you for your feedback!
Good fery good🙏🏻
4 August 2024
Unprompted review
Reply from Keep2Share
Hello Sephia! Your positive feedback brightened our day!
I have paid 2505 from upi and my money…
I have paid 2505 from upi and my money is gone
28 July 2024
Unprompted review
Reply from Keep2Share
Hello!
Unfortunately, it is not possible to find your payment from the post on Trustpilot. Have you contacted our support service? From what email?
Reply from Keep2Share
Hello Апроллд! Thanks for feedback:)
BEWARE??
BEWARE??? THEY TAKE YOUR MONEY THEN MUST DO SOMETHING AS THEY SLOW THE DOWNLOADS, OR IT TAKES A LONG TIME FOR THE PAGE TO OPEN, OR THEY GIVE YOU MESSAGES WHEN YOU TRY DOWNLOAD FILES THAT THE CONNECTION WAS INTERRUPTED, TO NAME A FEW ISSUES....
STRANGE, AS THEY DONT CAUSE ISSUES WHEN THEY TAKE YOUR MONEY...
23 July 2024
Unprompted review
Reply from Keep2Share
Hello Andrew!
Unfortunately, it is not possible to find your payment from the post on Trustpilot. Have you contacted our support service? From what email?
Not good
Not good, just used only 10 days of my monthly subscription and they want me to pay again. Thugs thugs....not worthy the money.
22 July 2024
Unprompted review
Reply from Keep2Share
Hello Simon!
This shouldn’t happen, perhaps you have two accounts, one of which is without premium, or your bank has canceled the payment. Could you please contact our support team?
About K2S Customer Service
Handle my questions in a friendly and positive manner.
And the processing process is efficient
6 May 2024
Unprompted review
Reply from Keep2Share
Hello 歐恩廷! Thanks for your feedback, we really appreciate it.
Account banned for no apparent reason!
So I'be been using this website for over 5 years and never had any problems, until a few weeks back. They had banned My account without sending me any notice or email right after I purchased a new subscription. Imagine if I had purchased it for a year? Thankfully I only got a monthly subscription. I would not recommend this site to anyone again. The worst thing is that even support doesn't reply to any of My emails.
10 July 2024
Unprompted review
Reply from Keep2Share
Hello Izzy! I'm afraid our relationship with you is over forever. You paid for your subscription and then canceled the payment, so we have blocked your account. You didn't even contact us to find out the reason for the blocking.
Reply from Keep2Share
Hello Elias! Thanks for feedback!
Great help
They explained everything well and gave me the info I needed and they're doing great by having great videos you can download and the subscription prices aren't that bad.
13 July 2024
Unprompted review
Reply from Keep2Share
Hello Godrick! Thank you for such a detailed review, such feedback is important to us.
Problem dealt with very quickly
Problem dealt with very quickly - respose impressive, first class service
5 July 2024
Unprompted review
Reply from Keep2Share
Hello Gerard! Thanks for your feedback. We have passed on your words to our support team.
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