Keeps Reviews 239

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their effectiveness in preventing hair loss and promoting regrowth, with many noting thicker, fuller, and healthier hair. The quality of the products is frequently highlighted, along with the simplicity and ease of use. People also appreciate the excellent customer service, describing it as helpful, responsive, and attentive, making the overall user experience smooth and convenient. However, some people were dissatisfied with the product's effectiveness, reporting no regrowth or even increased hair loss. A few other people also felt that customer support became slow and unhelpful after becoming a customer, or experienced issues with billing and shipping after canceling their subscriptions.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers report that the product works... See more

Quality

Consumers find quality to be positive, with many reporting significant hair regrowth and increased density,... See more

Service

Customers had positive experiences with service. Many reviewers appreciate the seamless process for... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the ease of use,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, responsiveness,... See more

Based on these reviews

Rated 5 out of 5 stars

Reliable company with lower prices than the same brand name products. They replaced a few items that were damaged during shipping quickly and easily. Make sure to keep track of your subscriptions as i... See more

Company replied

Rated 5 out of 5 stars

I've had nothing but positive and consistent results partnering with Keeps. I haven't lost any hair since I started utilizing their services. Furthermore, the subscription process was easy and us... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Keeps for about four years now, taking finasteride along with the minoxidil foam, and it has truly been a miracle for me. I honestly can’t believe how much hair I’ve regrown since star... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Keeps for a few years now and I’m pretty impressed with the results. I started noticing thinning at my hairline and crown, and it was stressing me out. What I really appreciate is the... See more

Company replied


Company details

Written by the company

Keeps is the easiest way to keep your hair. Get a doctor consultation and personalized treatment plan consisting of the only FDA-approved hair loss treatments, all without leaving your couch.


Contact info

  • Madison Avenue 79, 10016, New York, United States

  • keeps.com

4.1

Great

TrustScore 4 out of 5

239 reviews

5-star
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Rated 4 out of 5 stars

Just ok

Pricey - and where as I don’t notice much more increased hair loss I am not noticing any regrowth

9 March 2026
Keeps logo

Reply from Keeps

We appreciate your feedback. We're sorry our product hasn't met your expectations regarding regrowth, despite the price. We value your honest thoughts.

Rated 5 out of 5 stars

Easy peezy

Easy to communicate with my practitioner to adjust my program, frequency of delivery and renewal of my prescription.

9 February 2026
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Reply from Keeps

We're happy to hear that communicating with your practitioner to adjust your program and prescription is easy. Thank you for your positive feedback!

Rated 2 out of 5 stars

It’s ok hair hasn’t got thicker but…

It’s ok hair hasn’t got thicker but haven’t been loosing a lot

6 March 2026
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Reply from Keeps

We appreciate your feedback as we take all comments and concerns seriously as part of our ongoing commitment to providing excellent service.

Rated 5 out of 5 stars

Easy service

Easy service, no problems with deliveries.

28 January 2026
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Reply from Keeps

We're happy to hear that our service was easy for you and your deliveries went smoothly. Thank you for your positive feedback!

Rated 5 out of 5 stars

I've been using keeps for awhile now…

I've been using keeps for awhile now and haven't lost large amounts of hair in the shower.

5 March 2026
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Reply from Keeps

We're happy to hear that our product is working well for you, and we appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

All business no bull.

All business no bull.
Great service
Great prices
Great results!

29 January 2026
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Reply from Keeps

We're happy to hear that you had a great experience with our service and prices. We appreciate your positive feedback and thank you!

Rated 3 out of 5 stars

All I can use now is the foam

All I can use now is the foam. Do due to the cancer medication , i'm taking. Hair hasn't much in the time that i've used it.

5 March 2026
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Reply from Keeps

We appreciate your feedback as we take all comments and concerns seriously as part of our ongoing commitment to providing excellent service.

Rated 5 out of 5 stars
Keeps logo

Reply from Keeps

We're happy to hear that our product works well for you, and we appreciate your positive feedback and support.

Rated 2 out of 5 stars

haven't seen any changes about 2 years…

haven't seen any changes about 2 years in, but I'm trying to stay hopeful and not give up before it starts. still possible its a big scam probably about 50/50 at this point.

5 March 2026
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Reply from Keeps

Thank you so much for taking the time to share your feedback. We’re truly sorry to hear that your expectations have not been met. A member of our team will be reaching out to you directly to help assist you with this and make sure your concerns are addressed.

Rated 3 out of 5 stars

Not much improvement since starting…

Not much improvement since starting Sept 24.

5 March 2026
Keeps logo

Reply from Keeps

We appreciate your feedback and are sorry to hear about your experience. We take concerns seriously as part of our ongoing commitment to providing excellent service.

Rated 5 out of 5 stars

Really works

Really works. So glad I tried it 7 years ago!!

5 March 2026
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Reply from Keeps

We're so glad you've had a great experience with it for so long! Thanks for sharing.

Rated 4 out of 5 stars

Great product

Great product! It has helped with my hair loss over the years. I do wish it was a bit cheaper or both medicine condensed into one form to make it uniform.

2 March 2026
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Reply from Keeps

We're happy to hear our product has helped you over the years! We appreciate your feedback regarding the cost and the convenience of combining the medicine into one form.

Rated 3 out of 5 stars

The front had some regrowth

The front had some regrowth, but the top only had very little.

4 March 2025
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Reply from Keeps

Thank you for taking the time to share your feedback. It is very important to us.

Rated 4 out of 5 stars

That delivery date was wrong

That delivery date was wrong. Told us be here on Friday didn’t come till Monday, but overall good.

2 March 2026
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Reply from Keeps

We regret the delivery delay. We appreciate your feedback and are glad you're overall satisfied.

Rated 5 out of 5 stars

6 years strong

It's always been easy to get my prescription on time, and it's kepy from me getting bald for the better part of 6 years. Worth it to me!

2 March 2026
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Reply from Keeps

We're happy to hear that our service has consistently met your needs and helped you for so long. We appreciate you taking the time to share your positive experience!

Rated 5 out of 5 stars

Super

Super! Only problem is that I have one pill that I have to snap in half every day. Would love if the manufacturer, not Keeps fault, would make a single pill at a smaller dose.

2 March 2026
Keeps logo

Reply from Keeps

We're happy to hear that you had a super experience! We appreciate all your feedback!

Rated 5 out of 5 stars

Literally Saved My hair

Literally Saved My hair.

I cannot thank this product enough. I gave them a shot and within 90 days started seeing results.

Full on stoked about the product.

2 March 2026
Keeps logo

Reply from Keeps

We're so happy to hear that our product helped you achieve such wonderful results! Thank you for sharing your positive experience; we appreciate it.

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