Keeps Reviews 240

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their effectiveness in preventing hair loss and promoting regrowth, with many noting thicker, fuller, and healthier hair. The quality of the products is frequently highlighted, along with the simplicity and ease of use. People also appreciate the excellent customer service, describing it as helpful, responsive, and attentive, making the overall user experience smooth and convenient. However, some people were dissatisfied with the product's effectiveness, reporting no regrowth or even increased hair loss. A few other people also felt that customer support became slow and unhelpful after becoming a customer, or experienced issues with billing and shipping after canceling their subscriptions.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers report that the product works... See more

Quality

Consumers find quality to be positive, with many reporting significant hair regrowth and increased density,... See more

Service

Customers had positive experiences with service. Many reviewers appreciate the seamless process for... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the ease of use,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, responsiveness,... See more

Based on these reviews

Rated 5 out of 5 stars

Reliable company with lower prices than the same brand name products. They replaced a few items that were damaged during shipping quickly and easily. Make sure to keep track of your subscriptions as i... See more

Company replied

Rated 5 out of 5 stars

I've had nothing but positive and consistent results partnering with Keeps. I haven't lost any hair since I started utilizing their services. Furthermore, the subscription process was easy and us... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Keeps for about four years now, taking finasteride along with the minoxidil foam, and it has truly been a miracle for me. I honestly can’t believe how much hair I’ve regrown since star... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Keeps for a few years now and I’m pretty impressed with the results. I started noticing thinning at my hairline and crown, and it was stressing me out. What I really appreciate is the... See more

Company replied


Company details

Written by the company

Keeps is the easiest way to keep your hair. Get a doctor consultation and personalized treatment plan consisting of the only FDA-approved hair loss treatments, all without leaving your couch.


Contact info

  • Madison Avenue 79, 10016, New York, United States

  • keeps.com

4.0

Great

TrustScore 4 out of 5

240 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Great Product, Excellent Customer Support

I’ve been using Keeps service for about three years now and am pleased with the results. No more receding hairline and thin patches. Their online service is quick and easy to use and I was especially happy with the promptness and helpfulness of their customer service. I have always received my order in a timely manner and have never had to miss a dose. I will continue using them for years to come. I would recommend them to anyone who is beginning to experience hair loss. Going bald does not have to be inevitable! Use Keeps!

12 November 2025
Unprompted review
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Reply from Keeps

We're happy to hear that you're pleased with your results over the past three years. We appreciate your kind words regarding our helpful customer service and timely delivery. Thank you for recommending us!

Rated 4 out of 5 stars

Works

Works pretty well, greatly slowing down hair loss and even growing it back to some degree. Just a bit expensive.

26 November 2025
Unprompted review
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Reply from Keeps

We appreciate you sharing your experience. We're happy to hear that our product is effective for you. We'll consider your feedback regarding the cost.

Rated 5 out of 5 stars

Results you need!

During Covid, I just buzzed my head. Once things were better, my hair was nearly bald. After 6 months of Keeps I noticed a huge difference. Years later, I still take Keeps with no issues and major results. You won't be disappointed!

23 November 2025
Unprompted review
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Reply from Keeps

We're happy to hear that you've had major results using our product for years! It's great to know you noticed a huge difference after six months. Thanks for sharing your positive experience.

Rated 1 out of 5 stars

KEEPS FRAUD COMPANY

THIS COMPANY IS FRAUD! Stay away! Dont hurt your body with their chemicals! They offer 50$ for 5 star feedback and then they dont even pay! FRAUD ALERT 🚨 FRAUD ALERT ‼️

27 November 2025
Unprompted review
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Reply from Keeps

We are sorry to hear about your frustrations surrounding our service. For clarity, Remedy Meds does not explicitly ask for good reviews. We invite patients to share their experiences here on Trustpilot whether it is a good or bad experience. We take all feedback seriously and constructively.

Rated 5 out of 5 stars

I've been using keeps for years

I've been using keeps for years. I just take the pills and while I wouldn't say I grew any hair I seem to have quit losing it. I think had I started earlier I would have had more hair obviously. Id recommend starting with a plan as soon as possible.

26 November 2025
Unprompted review
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Reply from Keeps

We appreciate you sharing your experience. It's great to hear our product has helped stop hair loss. Starting early can make a big difference, and we're glad you recommend others begin as soon as possible. Thanks for your feedback!

Rated 5 out of 5 stars

I am very satisfied customer

I am very satisfied customer! I have been using this product for 2 years now and I’m very happy with the results. The customer service is always very helpful and the shipping is very fast and you get the tracking information. I subscribe to the 3 month supply every quarter. Lots of guys use the product but don’t give it enough time to see the results. It took my 3-4 months before I began noticing an improvement.

26 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that you're satisfied with our product and the results you've experienced over the past two years. We appreciate your feedback regarding our customer service, fast shipping, and tracking information. Thank you for sharing your experience and the time it took to see improvements.

Rated 5 out of 5 stars

KEEPS is easy and convenient

KEEPS is easy and convenient! I’ve been using them for years and I’ve had nothing, but great results. The products are easy to use and their doctors are very responsive and feels good knowing you’re in good hands!

26 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that you've had great results with our products and found them easy to use. It's wonderful to know that our doctors have been responsive and that you feel secure with our services. Thanks for your positive feedback!

Rated 5 out of 5 stars

This company goes above and beyond

This company goes above and beyond. Excellent physicians, excellent customer service, and excellent products that work. I have been using Keeps products for 3 years and couldn’t be happier in every aspect of the care and products I have received. I highly recommend that anyone in needs of the products or services that Keeps offers, give them a try!

25 November 2025
Unprompted review
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Reply from Keeps

We're happy to hear that you've had such a positive experience with our products and services over the past three years. We appreciate you taking the time to share your feedback and your recommendation!

Rated 5 out of 5 stars

Start sooner then later!

I have been using subscribed to keeps for about 5 years now. I definitely notice a difference from 5 years ago to now. Starting sooner then later will mitigate hair loss so you can keep what you have for a longer period of time.

26 November 2025
Unprompted review
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Reply from Keeps

We appreciate you sharing your long-term experience. It's great to know you've observed a difference over the years and found value in starting early to manage hair loss. Thanks for your feedback!

Rated 5 out of 5 stars

Saved My Hair and My Confidence!

I started using Keeps in 2019 when I noticed significant hair loss at just 24. I have used it consistently every day since then and the results have been incredible! I am now 30 with a full head of hair, and I truly believe that if I had not started back then I would likely be bald today. Keeps has absolutely worked for me and I am a very happy customer!

26 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're so happy to hear Keeps has worked so well for you! It's great to know our treatments have helped you maintain a full head of hair. Thanks for sharing your positive experience!

Rated 5 out of 5 stars

Keeps customer service

My order for hair growth was shipped using the usps but never arrived. I contacted Jonathon at keeps over the weekend and he gladly sent me a new bottle free. This company could not have any better customer service than they have. Also the product works.I’ve been using in a couple of years now.
Jeff Hall

23 November 2025
Unprompted review
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Reply from Keeps

We're happy to hear that the replacement arrived promptly and appreciate your feedback on our customer service. We're also glad the product is working well for you after a couple of years of use. Thanks for sharing.

Rated 5 out of 5 stars

Holding steady!

I’ve been using Keeps for several years now. Though I don’t have a lions mane of hair, it has certainly maintained what I do have and kept the thin spot from expanding. The ordering process is quick and easy, the price is right and customer service is exceptional. Definitely a 5 star experience.

23 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that our service has helped maintain your hair and prevent further thinning. We truly appreciate your kind words regarding the easy ordering process, price, and exceptional customer service. Thank you for the 5-star review!

Rated 5 out of 5 stars

Customer Service And Product

Customer service is great! I contacted their customer service after having an issue and they got back to me and fixed my issue in less than 10 minutes. I’ve also used their product for a year and have seen great progress. Definitely will stay with keeps!

20 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that our customer service was able to resolve your issue so quickly! We're also glad you've seen great progress using our product over the past year. Thank you for your continued support!

Rated 5 out of 5 stars

I haven’t lost hair since subscribing

This is a very safe and easy-to-use product. I have been using Keeps’ topical finasteride solution for two years and it’s kept my hair from getting any thinner. I would recommend to anyone whose hair is starting to thin.

26 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that the topical finasteride solution has been effective and easy to use for you over the past two years. We appreciate you recommending it to others experiencing hair thinning. Thanks for your feedback!

Rated 5 out of 5 stars

I started using the product over a year…

I started using the product over a year ago. I live out of state and my family hasn't seen me in a while. When my mother saw me again, she could not believe the progress in my hair. She signed up for it the next day. I would recommend anyone try this product.

26 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that you and your mother are experiencing such positive results! It's wonderful to know that our product has made such a noticeable difference for you. Thank you for recommending us!

Rated 5 out of 5 stars

They were able to help

They were able to help, with the confusion, and let me keep my original shipment plan. Replies were fast, within a few hours or less.

21 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that we resolved the confusion and maintained your original shipment plan! We appreciate your positive feedback regarding our quick response times.

Rated 5 out of 5 stars

Four years in and the results beyond what I expected!!

I’ve been using Keeps for about four years now, taking finasteride along with the minoxidil foam, and it has truly been a miracle for me. I honestly can’t believe how much hair I’ve regrown since starting the treatment. My hair is noticeably thicker, fuller, and healthier than it’s been in years. The products are easy to use, consistent, and genuinely life-changing. I’m extremely grateful for the results and highly recommend Keeps to anyone struggling with hair loss.

26 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're so happy to hear about your amazing experience with our finasteride and minoxidil foam! It's great to know that you've seen such positive changes in your hair's thickness and health over the past four years. We appreciate you sharing your success and recommending our products.

Rated 5 out of 5 stars

keeps review

Overall I like keeps and their customer service

26 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that you like our services and appreciate our customer service. Thank you for sharing your positive experience with us!

Rated 4 out of 5 stars

Seeing Good Results

I have an unwanted widow's peak that I've been trying to manage for years. I started using Keeps a few years ago. I use the foam. It's very easy to use and it goes on without much fuss. Plus, if you rub it in enough, no one would ever know you had it on your head. It's doing pretty well for me so far. While I haven't grown all of my hair back, I haven't lost more than I had lost when I started using Keeps. So overall, I'm satisfied and I will continue using the product.

26 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We appreciate you sharing your experience. It's great to hear the foam is easy to use and that you're satisfied with your results in managing your widow's peak. We're glad our product is meeting your needs and helping you maintain your hair.

Rated 5 out of 5 stars

Hair Loss

I’ve been using keeps for a couple years now. Oral Fin for the last 2 and oral Min for the last year. I have definitely stopped losing hair but also have noticed slight regrowth. Doctor appointment is easy and customer service is top notch. Whenever I have had a problem they take care of it immediately. Great company.

26 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that our treatments have helped stop your hair loss and that you've seen some regrowth. It's great to know that you find our doctor appointments easy and that you're pleased with our customer service. We appreciate your feedback!

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