Get Lemon Reviews 

62
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their efficiency, reliability, and trustworthy service, often highlighting professionalism, helpfulness, and clear communication. Many appreciate the company's ability to quickly diagnose and fix various issues, from boiler emergencies to plumbing tasks, while explaining the process thoroughly. Reviewers frequently note excellent communication, punctuality, and willingness to accommodate schedules, contributing to a smooth and reassuring customer experience. This consistent satisfaction fosters strong customer loyalty, with many intending to use the service again and highly recommending it to others.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, reliability, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their efficiency, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jamie is efficient, reliable and trustworthy. He serviced our water heater and was able to talk us through some ways to help us use it more efficiently which is proving to help with our energy usage.... See more

Rated 5 out of 5 stars

We have used Jamie twice this year. The first time was to sort out a leaking boiler which another company failed to correct. The second time was to fit HIVE thermostat. On both occasions he responded... See more

Rated 5 out of 5 stars

Jamie of Get Lemon is a star! I first came to know Jamie when I had a problem with my boiler and he is now the only person I will call. Since then, he services the boiler annually, has fit a HIVE hea... See more

Rated 5 out of 5 stars

Jamie from Get Lemon was great, we called him with a boiler emergency and he was able to fit us in the next day. Jamie was really communicative in terms of timings and when we would expect him which w... See more


Company details

  1. Plumber
  2. Gas engineer

Written by the company

We are Get Lemon 🍋 Our services include central heating installation, servicing and repairs to domestic gas appliances, heating systems, general plumbing and related works. We also specialise in Leak detection and have all the latest and up to date tools and methods to pin point leaks and minimise any disruption. We have many years experience, an enviable reputation for quality workmanship, high levels of customer care, reliability and value for money. Get Lemon hold the following qualifications. Gas Safe reg 506454. Fully Insured. Family Run Business. Heating Specialists. Boiler Installations. Breakdowns/Repairs. Servicing. Landlord Safety Checks (CP12). Power Flushing. Plumbing and Heating Survey. All Plumbing Works. Leaks


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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4.8

All reviews

(62)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant!

Jamie of Get Lemon is a star! I first came to know Jamie when I had a problem with my boiler and he is now the only person I will call. Since then, he services the boiler annually, has fit a HIVE heating system and corrected some bathroom jobs around the home.
He’s kind, communicative and does a fantastic job - nothing is too much for him.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Boiler not working

I reached out to Jamie when my usual company wouldn't come out to an issue with my boiler that wouldn't have happened if they did their job properly in the first place. Jamie was a life saver, and was friendly, knowledgeable and professional, he came back a couple days later to fit another part that wasnt in stock and also do a service on the boiler that was also due. I will continue to use Jamie for any future plumbing issues.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent prompt and competent service

We have used Jamie twice this year. The first time was to sort out a leaking boiler which another company failed to correct. The second time was to fit HIVE thermostat. On both occasions he responded promptly, came as arranged and patiently worked through the job until he knew it was sorted. We will be using him again for all our plumbing needs and have no hesitation recommending him.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Ted Allen

Jamie was first recommended to us by a neighbour and we’ve been using him ever since for our domestic (Gas safety checks) and business jobs (water heater & blocked sinks) Always professional, polite and happy to help. We’d highly recommend him for all your gas/heating and plumbing needs!

27 June 2025
Unprompted review
Rated 5 out of 5 stars

GOAT

Jamie’s been doing all my plumbing jobs for the last few years. My all time favourite plumber!

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Professional, Skilled Plumber providing an Excellent Service

Jamie has worked for me for several years, handling all my plumbing needs: boiler servicing, replacing shower fittings, fitting a new kitchen tap as well as a bathroom radiator. Most recently he detected a leak for me, staying on site late until it was repaired and thoroughly checked putting my mind at rest.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Very Professional

Very efficient service from the initial quote, through to the final invoice. Really appreciate the photos too of the work. Keep up the great work!

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and genuine nice guy

We have been using Jamie for a number of years now to do some jobs at our property that we own and rent out . He has fitted a couple of Saniflo pumps and also helped us several times identifying leaks and fixing them and with every single job he has done for us the workmanship has been of a very high standard . Jamie is a real professional who knows his trade and we can only highly recommend his services. He is a gentleman and a really nice guy, honest with high integrity and very reliable. When he tells you he will arrive at a certain time he will actually arrive at that time . An excellent trades person like Jamie is hard to find these days and I will pick him any day over the big companies and the many rip off merchants that are out there for any works that we need doing .

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and trustworthy plumber

I've used Jamie a couple of times for plumbing work and he's reliable, punctual and really thorough. He came and fixed my boiler at short notice and I found him to be trustworthy and he provided of photos of everything he did.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

High standards

I recently had some work done at my home, including a leaking sink repair and boiler servicing, and I couldn’t be more pleased with the service. The workmanship was outstanding—everything was done efficiently and to a high standard. Jamie was incredibly reliable, arriving exactly when he said he would, and left the place tidy after finishing the job. It’s rare to find such honest and trustworthy professionals these days. I will definitely be recommending to others.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Jamie was brilliant!

Jamie was brilliant!
Turned up on time,honest about the problem and the cost. Did a great job and did not rip me off. Very experienced and professional.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Jamie is just the best

Jamie is just the best - arrived quickly to looks at the boiler which stopped working conveniently as the temps have dropped. I would say if you have to choose between British Gas and Jamie, Jamie really is your guy. When he says he’s on his way, he IS on his way, he knows his stuff, doesn’t waste time, tells you what’s needed etc. Not to mentions he’s such a friendly chap. 100% recommend!

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic work

Jamie was amazing as ever when my heating stopped working last week. He came out quickly, diagnosed the problem and replaced the pump in no time. No mess and always cheery. Jamie's been dealing with my aged boiler for 20 years.

15 November 2024
Unprompted review

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