Get Lemon Reviews 

62
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being efficient, reliable, trustworthy, communicative, and professional, often resolving issues other companies couldn't. The service is frequently highlighted for its quick problem diagnosis and effective solutions, delivered with remarkable efficiency. Many people appreciate the prompt attendance, last-minute availability, and willingness to accommodate schedules, even in emergencies. Reviewers also frequently note the staff's knowledge, thoroughness, and clear explanations of work, providing reassurance. Furthermore, their willingness to go above and beyond, handling various jobs and providing ongoing maintenance, is highly valued.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency, reliability, and... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jamie is efficient, reliable and trustworthy. He serviced our water heater and was able to talk us through some ways to help us use it more efficiently which is proving to help with our energy usage.... See more

Rated 5 out of 5 stars

We have used Jamie twice this year. The first time was to sort out a leaking boiler which another company failed to correct. The second time was to fit HIVE thermostat. On both occasions he responded... See more

Rated 5 out of 5 stars

Jamie of Get Lemon is a star! I first came to know Jamie when I had a problem with my boiler and he is now the only person I will call. Since then, he services the boiler annually, has fit a HIVE hea... See more

Rated 5 out of 5 stars

Jamie from Get Lemon was great, we called him with a boiler emergency and he was able to fit us in the next day. Jamie was really communicative in terms of timings and when we would expect him which w... See more


Company details

  1. Plumber
  2. Gas engineer

Written by the company

We are Get Lemon 🍋 Our services include central heating installation, servicing and repairs to domestic gas appliances, heating systems, general plumbing and related works. We also specialise in Leak detection and have all the latest and up to date tools and methods to pin point leaks and minimise any disruption. We have many years experience, an enviable reputation for quality workmanship, high levels of customer care, reliability and value for money. Get Lemon hold the following qualifications. Gas Safe reg 506454. Fully Insured. Family Run Business. Heating Specialists. Boiler Installations. Breakdowns/Repairs. Servicing. Landlord Safety Checks (CP12). Power Flushing. Plumbing and Heating Survey. All Plumbing Works. Leaks


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

5-star
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1-star

No recent history of asking for reviews

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4.8

All reviews

(62)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

I couldn’t be happier with the…

I couldn’t be happier with the exceptional service I received from Jamie. He recently installed a Hive thermostat, water softener, and carbon monoxide detector in our home, and the whole process was seamless from start to finish. Not only was the installation done quickly and professionally, but Jamie also took the time to explain how everything works and made sure I was comfortable with the new systems. The attention to detail and expertise were top-notch, and the whole experience was stress-free. Highly recommend for anyone looking for a reliable and skilled plumber. Five stars all the way!

2 October 2024
Unprompted review
Rated 5 out of 5 stars

As parts of my refurbishment project

As parts of my refurbishment project, at quite short notice, Jamie fitted a radiator very nicely in a tight space and he also moved my sink to a new position and ensured the waste flows freely away. I’m very satisfied.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Honestly, this is the best plumbing service that I've ever had. Jamie was quick to respond to messages and did a job that two previous plumbers had failed to do.

Jamie also does a discount for Emergency Workers which I really do appreciate!

9 October 2024
Unprompted review
Rated 5 out of 5 stars

I recently moved into a new property

I recently moved into a new property, I knew when I purchased it that the boiler was very old and would probably need replacing . I am a single woman living on my own so the task of finding tradespeople that I could trust was daunting to say the least! A friend of mine recommended me to a heating and pluming company as she had used them, although for a much smaller job. She said I should be able to trust them,.I called and explained my requirement. A very nice gentleman Jamie came to see me the next day and it was decided that a Combi boiler would be the best option as I only wanted to heat water I would use. He also suggested the boiler could go in the attic therefore freeing up space in my kitchen. I was happy with all suggestions and my job was booked. Turned up on the day and brought all necessary equipment with him.Worked solidly all day , didn’t take a break and finished the work by 8pm the same day. . I wasn’t charged anymore than what had been quoted to me and left my bungalow as he had found it, with one exception a brand new boiler that works brilliantly and suits my needs THANKYOU Satisfied customer

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Jamie is punctual, professional and informative, ensuring I was aware of all aspects of the job undertaken.

I couldn’t recommend him highly enough!!

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Boiler servicing

Jamie is always on time, detailed in his work, polite and tidy and excellent value for money. He explains things thoroughly and recommends changes that might be needed in a non pushy way or spending money unnecessarily. Would highly recommend.

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Boiler repair/plumbing

Boiler failed with a leak and needed some maintenance after years of neglect. Jamie dealt with everything in few hours. He was very swift and knowledgeable, always friendly in spite of my repeated questioning. Apparently he was an engineer at a large company before going freelance. Same great skill set, but much more cost effective to call in Jamie. Highly recommended.

5 October 2023
Unprompted review
Rated 5 out of 5 stars

Jamie from Kenna plumbing and heating…

Jamie from Kenna plumbing and heating removed and installed two new radiators in different locations for us. He’s polite, friendly and a tidy efficient worker.
We are very pleased with his work, he did an excellent job and we would throughly recommend him.

3 August 2023
Unprompted review
Rated 5 out of 5 stars

Thorough and professional boiler service!

Jamie Kenna has been doing the gas boiler service for me for the past five years, and he is always extremely thorough, polite, and knowledgeable. Where other people spend 10 minutes checking the boiler and then done, Jamie usually spends 45 minutes to an hour to ensure that the boiler works well. He also follows up with recommendations for things that can be done next time, but most times, no further action is needed. I would be very happy to recommend him to anyone!

7 August 2023
Unprompted review
Rated 5 out of 5 stars

I was very pleased with Jamie's work

I was very pleased with Jamie's work. He spotted rust on the flue of my boiler and said the flue should be replaced. Thank goodness he did as the flue was rusted even worse in the wall (right thro' and previous gas engineers hadn't spotted the problem). Thank you for keeping us safe. Jamie was also very polite and carried the work out in a good tidy manner. Thank you

24 July 2023
Unprompted review
Rated 5 out of 5 stars

Impressive service from Kenna Plumbing and Heating

Jamie from Kenna Plumbing and Heating was excellent. He is highly efficient, practical, polite, friendly and very reliable. He has carried out boiler safety inspections for us and In our past experience, Jamie has offered a solution to a long-standing plumbing problem we had which no one else seemed to be able to fix. He is a problem solver.

11 August 2023
Unprompted review
Rated 5 out of 5 stars

The best one

Jamie is the only person allowed to fix my bathroom and boiler. That’s how much I trust his professional advice and care.
Jamie will help as soon as he can and always will keep you on the loop regarding the working progress.
His prices are reasonable and his help invaluable.
You will not regret his help. Jamie is one of the few certified professionals you can find in London area.

27 March 2023
Unprompted review
Rated 5 out of 5 stars

Jamie has been brilliant on all of the…

Jamie has been brilliant on all of the jobs he has completed for me. This has ranged from pipe leaks in my bathroom, to boiler services and providing quotes for fixing my kitchen tap. He’s very reliable and knowledgeable, and I highly recommend him.

23 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent workmanship

Excellent workmanship, honest, reliable and gets the job done and worth every penny, would definitely recommend. Thanks Mr Kenna.

7 March 2023
Unprompted review
Rated 5 out of 5 stars

Another great service from Kenna…

Another great service from Kenna Plumbing. This time a boiler installation. Jamie gave a fast and highly professional service, all costs were clear and transparent and gave me complete confidence. Very friendly and helpful, ensuring we fully understood what we needed to know before he left. All work guaranteed and Gas Safe certified. Just a great company.

20 February 2023
Unprompted review

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