Kensington Mint Reviews 51

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

The friendliness and professional attitude of this team is beyond measure. I now have some beautiful collections from this team and will purchase more. Thanks to Alex and Dan, and the young lady I spo... See more

Rated 1 out of 5 stars

Was supposed to get delivery today dpd said between 1 and 2 pm delivery been cancelled could not find address. Rang Kensington mint dialed diffrent option I get same guy. I have cancelled as I cann... See more

Rated 5 out of 5 stars

The account Managers, listen to what Coinage one collects and for what reason one collects for. So any limited collections or single Coinage, my Account Manager will contact me. We have a dialogue o... See more

Rated 1 out of 5 stars

Today my account manager called me to offer a special price on a special coin which I bought. Quick search on Google and the very same coin is available from other companies at a fraction of the price... See more

Company details

  1. Coin dealer

Written by the company

At Kensington Mint, we specialise in commemorative coins, drawing on over 25 years of experience in sourcing and supplying some of the most sought-after and rare coins, both in the United Kingdom and internationally. We are committed to offering you expert advice at no charge, guiding you in building the coin collection of your aspirations. Our knowledgeable account managers can effortlessly locate the coins you desire or suggest additions to enhance your collection. Whether you are seeking new releases, the latest sets, or unique coins from various eras and monarchs, we are here to assist you in discovering exceptional pieces that align with your collecting goals. We take great pride in offering the knowledge and expertise necessary to assist our customers in curating collections with highly sought-after items. Through our close collaboration with a network of esteemed suppliers and private collectors, we ensure that the pieces we provide offer both significant historical and collectible value. Each item is meticulously inspected by our team of professionals to guarantee authenticity and pristine condition.


Contact info

4.0

Great

TrustScore 4 out of 5

51 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The friendliness and professional…

The friendliness and professional attitude of this team is beyond measure. I now have some beautiful collections from this team and will purchase more. Thanks to Alex and Dan, and the young lady I spoke to when Dan was away.

11 September 2025
Unprompted review
Rated 1 out of 5 stars

I've been seriously overcharged, never again!

Today my account manager called me to offer a special price on a special coin which I bought. Quick search on Google and the very same coin is available from other companies at a fraction of the price. I feel completely conned and won't buy off Kensington Mint again.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Kensington mint review

This company are fair, caring, kind, and understanding. They listen to their customers and give plenty of advice.
They deal with people on a personal basis which helps the customer feel more relaxed.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Was supposed to get delivery today dpd…

Was supposed to get delivery today dpd said between 1 and 2 pm delivery been cancelled could not find address. Rang Kensington mint dialed diffrent option I get same guy. I have cancelled as I cannot afford to keep taking days off to wait for a non runner Kensington are aware of dismal service from dpd as I am bein told so they should consider another courier

16 July 2025
Unprompted review
Rated 3 out of 5 stars

Disappointed with Lack of Respect for…

Disappointed with Lack of Respect for Preferences

I was contacted after responding to an advert on Instagram and specifically requested that details be emailed to me rather than receiving a phone call. Despite this, I never received any email—and was instead called back within two hours.

Disappointing that such a simple request wasn’t respected. If this is how communication begins, I’m not confident in the level of service that would follow.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

The account Managers

The account Managers, listen to what Coinage one collects and for what reason one collects for.
So any limited collections or single Coinage, my Account Manager will contact me. We have a dialogue of if the issue of the Coinage is what I'm after or not. The Manager also has a log of what is in the collection. If anything unusual pops onto the big world market, they will source at a great price and hopefully find a Collector, worthy of the find.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Top class.company and staff

I have ordered from Kensington Mint many times and with each one the staff and friendly and caring especially Alex whom i have spoken to the most, nothing is too much trouble for any staff member and i would recommend this company and would not hesitate to buy from them again.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Kensington mint is an excellent small…

Kensington mint is an excellent small company to deal with
I have only been dealing with them for about 6 months now and they are just great and have an excellent knowledge in gold and silver
I have just started to collect in gold and silver and they have helped me a lot
If it is just 1 coin or a package they will help you

2 April 2025
Unprompted review
Rated 5 out of 5 stars

I have been purchasing coins from them…

I have been purchasing coins from them for a while now and they are beautifully presented. Their payment plans are a great way to buy. They are always at the end of the phone to answer any questions and explain fully about new items I may be interested in.
Thank you KM

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

I loved my experience with Kensington Mint, they gave me excellent advice on what coins I was interested in. Excellent customer service, with excellent quality and presentation.
Very very pleased.

30 January 2025
Unprompted review
Kensington Mint logo

Reply from Kensington Mint

Hi Malcolm,

Thank you for taking the time to review our business; we appreciate your positive feedback!

If you require further assistance, please contact us on 02081254773 or via email at sales@kensington-mint.co.uk

All the best
Alex
Customer Services

Rated 5 out of 5 stars

Great Mint to buy coinage from

I recently purchased some coins from Kensington Mint, and the entire experience was exceptional. The coins were beautifully crafted, exactly as described, and made for a perfect gift. The presentation was stunning, adding a touch of elegance that the recipient absolutely loved!

The delivery was prompt and arrived on time as promised. Throughout the process, the staff at Kensington Mint demonstrated outstanding professionalism and expertise. They were incredibly knowledgeable, friendly, and went out of their way to be helpful, ensuring all my questions were answered and that I felt supported every step of the way.

If you’re looking for quality products and a smooth, pleasant buying experience, I can’t recommend Kensington Mint highly enough. Their commitment to excellent service and attention to detail truly sets them apart!

20 December 2024
Unprompted review
Kensington Mint logo

Reply from Kensington Mint

Hi Shaz

Thank you for sharing your positive experience with Kensington Mint! It’s great to hear that the coins met your expectations and that the presentation added a special touch for the recipient. Your feedback highlights the company’s dedication to quality, professionalism, and customer care.

As always if you require any help please do not hesitate to contact us on 02081254773.

Kensington Mint

Rated 5 out of 5 stars

#1 COMPANY FOR YOUR COLLECTIBLE COINS 🪙 ETC. 👌🏻

My personal experience with the Kensington mint has been fantastic to be honest, they explain what they have on offer that i may be interested in as i keep In touch with them to see what they have on sale or any great sets that I might be first to buy as i know that the coin sets dont sit long. But I’m just happy that i have kept in touch as i like to try get the best offer.

I just can’t fault the Kensington mint at all, if you’re a coin collector etc then this is definitely the company for you. Ps Thanks guys yous are faultless.. 🪙🪙🪙🪙👍🏻✅

17 December 2024
Unprompted review
Kensington Mint logo

Reply from Kensington Mint

Hi Barrie

Thank you so much for your fantastic review! We're thrilled to hear about your great experience with Kensington Mint and that you're happy with the service and coin sets we've been able to offer you.

It's wonderful that you keep in touch with us to stay ahead of the latest releases—we really value your loyalty and enthusiasm as a collector! We always strive to bring our customers the very best, and your kind words mean the world to us.

We’re here whenever you need us, and we look forward to helping you add more amazing pieces to your collection. Thanks again for your support—you’re a valued part of the Kensington Mint family!

The Kensington Mint Team

Rated 4 out of 5 stars

Customer service and quality of product availability.

I have found that products I have received from Kensington mint to be of a high quality and delivered on time without fail. Further more l have found that the service and accounts department also helpful and understanding if necessary to change the date or regularity of the payment required if needed.
I would not hesitate to recommend this company to anyone who is looking for any products they have are looking to purchase.

16 December 2024
Unprompted review
Kensington Mint logo

Reply from Kensington Mint

Hi Brian

Thank you very much for the kind words. I am delighted that we have managed to offer the services that you have required and I look forward to speaking again.

As always if you need any assistance please do not hesitate to contact me on 02081254773 or via email at alex@kensington-mint.co.uk.

All the best Brian

Alex - Customer Service Advisor

Rated 5 out of 5 stars

I fully recommend Kensington Mint

I fully recommend Kensington Mint! The lovely Porcher took my order and i cant praise her enough! A high customer commodation to her! I bought but later changed my mind for gold and be rest assured i recieved a full refund without any quibble! 100% trust assured. A professional team and company.

10 August 2024
Unprompted review
Kensington Mint logo

Reply from Kensington Mint

Hi Gus,

Thank you very much for the kind words. I am delighted that I was able to offer the services that you have required and I look forward to speaking again.

As always if you need any assistance please do not hesitate to contact me on 02081254773 or via email at sales @kensington-mint.co.uk.

Porsha - Junior Account Manager

Rated 4 out of 5 stars

I'm a new customer to Kensington mint

I'm a new customer to Kensington mint, I've got to say that my experience with them has been a eye opener I'm getting some great knowledge as well as some great pieces, the service is on point, I'm enjoying the experience, hopefully a great future I'd like to thank my personal assistant 'Max" which at the time I didn't know I was going to get an assistant "which is great" on a whole its been great so far and hopefully continues, thanks guys. Looking forward to seeing more..

28 September 2024
Unprompted review
Kensington Mint logo

Reply from Kensington Mint

Dear Grant,

Thank you for taking the time to leave us a review. I appreciate your positive feedback. I look forward to working with you again in the near future.

If you require further assistance, please contact me on 02081254773 or via email at max@kensington-mint.co.uk

Best wishes,
Max - Senior Account Manager

Rated 5 out of 5 stars

Alex gave me a great professional…

Alex gave me a great professional service and company I would certainly use Kensington mint again 💯

26 September 2024
Unprompted review
Kensington Mint logo

Reply from Kensington Mint

Hi John

Thank you very much for the kind words. I am delighted that we have managed to offer the services that you have required and I look forward to speaking again.

As always if you need any assistance please do not hesitate to contact me on 02081254773 or via email at alex@kensington-mint.co.uk.

All the best John

Alex - Customer Service Advisor

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