Reached out to them to see about purchasing some replacement rubber feet for my trackball mouse since mine were coming off. They let me know the rubber feet weren't available to purchase on their own,... See more
Company replied
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Review summary
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I have a Kensington Orbit Trackball that my wife loves. It began having intermittent connection problems a little after one year. I contacted customer support and they responded immediately and made a... See more
Company replied
I bought a Kensington two SD5760T USB hubs from Amazon with 3 year manufacturer warranty. After about 6 weeks of use, one hub had two 5gbps USB ports failing frequently. I contacted Kensington Support... See more
Company replied
Kensington's Technical Support team solved my problem with my 2007 Expert Mouse Trackball. The Trackball has performed flawlessly for eighteen years (bought it via Apple online), but I was having prob... See more
Company replied
3.8
Great
48 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 24 hours
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Technical support inaccessible, facebook agent unhelpful!
I was trying to get a replacement rubber 'bumper' for my laptop lock. I tried multiple routes on the website and, even though my lock was registered, I could not get through. I messaged them on facebook, explaining the situation, and the agent, seeming not to listen, sent me back to the site twice... with no extra help! What a poor service!
10 February 2023
Unprompted review
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