Kent Hire Reviews 

715
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, knowledgeable, and always easy to deal with throughout the entire equipment booking and hiring process. Consumers also deeply appreciate the highly competitive pricing, well-maintained machinery, friendly customer service, and reliable delivery options that consistently arrive right on schedule. However, some people mentioned occasional issues with significant delivery delays, poor communication, and unexpected operational problems involving the machinery. A few reviewers additionally noted frustrating difficulties regarding missing replacement parts or delayed arrivals when trying to complete their heavily scheduled daily tasks.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a seamless and stress-free... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpful and friendly approach... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and ahead-of-time... See more

Price

Clients share positive opinions on price, highlighting that the company offers great rates, competitive... See more

Product

Customers report overall satisfaction and positive experiences with product quality and performance.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Kent hire alot over the last few times Hiring all manor of equipment Petrol saws Stump grinders Dumpers Digger attachments to fit my machine And larger diggers when requir... See more

Rated 5 out of 5 stars

Great service and customer communication. Hired a crusher booked on a Thursday for following day delivery. Crushed loads of hardcore into type 1 much cheaper than paying for a skip and then buying t... See more

Rated 5 out of 5 stars

Hired some plant from these guys for an ongoing project, communication was great, enquired in the morning, was delivered by lunchtime. Needed an attachment to go with the digger as we had hit a... See more

Rated 5 out of 5 stars

Absolutely brilliant service!! Really cannot rate this company highly enough. The post driver we hired was of excellent quality. We have hired from other companies in the past and had issues! All of K... See more


Company details

  1. #4 of 14 best companies in Plant and Machinery Hire
  2. #3 of 8 best companies in Tool rental service

Written by the company

Hire Mini Digger, Dumpers, Access Equipment and all Small Tools at the Very Best Prices!


Contact info

4.8

Excellent

TrustScore 5 out of 5

715 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(715)

100 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Arrived before the hire window and collected on time. Equipment was in good condition and worked well. Thank you 😊

4 June 2026
Rated 5 out of 5 stars

Absolutely brilliant service and equipment

Absolutely brilliant service!! Really cannot rate this company highly enough. The post driver we hired was of excellent quality. We have hired from other companies in the past and had issues! All of Kent Hire staff were so helpful from start to finish! So refreshing to have service like this. Thank you All.

1 June 2026
Rated 5 out of 5 stars

Will use again.

Friendly staff. Can speak to someone at the actual hire centre.
Easy, straightforward on line booking system. Good price and only paid for the one day of hire.Another company wanted a weeks payment for one day!
Very good.

8 May 2026
Rated 5 out of 5 stars

Great service

Great service, brilliant machine the price is probably the best in the area and the two blokes that dropped off and picked up where really good and helpful, would definitely recommend

25 April 2026

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