Kentfaith Reviews 

2,958
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 242 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality and robust build, often highlighting items like tripods and filters that offer great value for money. Many people appreciate the wide range of useful photography equipment available, finding it reliably built and effective at competitive prices. The ordering process is frequently described as smooth and easy, with many consumers reporting fast and prompt delivery. However, some customers noted issues with product quality, with items not working as expected or not matching advertised specifications. A few other people also felt that delivery could be problematic, citing slow shipping, tracking confusion, or receiving damaged packages. Additionally, some reviewers were not happy with the return process, describing it as difficult, expensive, or predatory, especially for faulty goods.

What people talk about most

Product

Users describe positive interactions with product, highlighting great prices and well-designed items that... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent build and impressive... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive... See more

Price

Clients share positive opinions on price, with many reviewers finding products to be well-priced, affordable,... See more

Order

People report ambiguous experiences with order, with some customers praising the smooth ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'll describe my experience with the store itself rather than the products they sell. I'm very pleased with how quickly the products arrive after placing my order. So far, all packages have arrived... See more

Rated 5 out of 5 stars

I purchased the 68''/1.7m Carbon Fiber Tripod Professional Camera Tripod Capacity 16KG/35.2lbs with 36mm Metal Ball Head Load X284C4+BH-36. This is a really well constructed tripod, with super sturdy... See more

Rated 5 out of 5 stars

Kentfaith seems to me to be a company who has the budget minded consumer in mind, such as myself. In the past several years I have purchased a tripod and different filters and have been very satisfie... See more

Rated 5 out of 5 stars

Kentfaith products are awesome: well built, solid, reliable and well priced. There's plenty of useful filters, adapters, batteries and all sort of photography equipment which you can rely on to improv... See more


Company details

  1. Photography shop
  2. Electronics store

Written by the company

Kentfaith provides you with professional photography accessories: camera tripods, dslr backpacks, flash, microphones, lens filters, adapter for better photography.


Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(2,958)

330 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutley brilliant design

This camera tripod is a piece of inspired design and engineering - versatile sturdy and attractive in orange and powder black. Use it for telephoto and macro photography - service and delivery seamless

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Kent Faith is worse than Temu

The quality of video camera is worse even than Temu. Absolute garbage! Don't waste your time and money on their products. Terrible built quality, feels like a toy it can break anytime. The software and video quality is promised 4k but is ACTUALLY HD. Return process requires emailing and the customer service agent Claire argues with you 😂

12 November 2025
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear Valued Customer,

Thanks for choosing Kentfaith as your choice, regret that we let you down and see your complaint.

First I want to apology for the disappointed shopping experience you got from our store.

Second we’re willing to solve the problem. Regarding the problem you have encountered, if you find that your camera's image quality does not meet the expected 4K standard, several factors may be involved:
Storage card speed: Ensure you are using a storage card that supports high write speeds, as 4K video requires a higher data transfer rate.
Post-processing: During post-processing or export, ensure your software is set to output in 4K. Incorrect export settings can sometimes result in reduced resolution.

Hope this is useful. If you need more help, please feel free to contact us at any time :claire@kentfaith.com

Rated 5 out of 5 stars

black mist

I’m very satisfied with these Black Mist filters. I also bought an ND filter from K&F Concept — those are great too. They make amazing products in terms of price and performance. The Black Mist filter creates a dreamy feeling in photos and videos.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

K+F filter range

I currently use the full range of K+F square and magnetic filters for my landscape photography , after years of using filters I have finally found a set I am truly happy with in image quality , build quality and cost. Zero color cast , ease of use 10 out of 10 .

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Such A Helpful Company

I just wanted to share an unexpectedly good experience I have had with Kent Faith. A little while ago I contacted them about the possibility of getting a replacement for the leg of my old but very well used tripod that had been lost on an expedition. After a couple of emails back and forth they determined the discontinued model of my tripod and said they would search the warehouse for old stock. Expecting to hear nothing more I was amazed to receive a final mail this morning to let me know that one had been found and they would ship it to me.
No one could ask for better service from a company than that.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Great company and products

Great company and products. I have bought several things here ... latest the ND magnetic filter set and it´s an awesome set that I use for my long exposure. I can only recommend this company.
Tom Sondergaard Photography

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Magnetic non-variable ND filter…

I use a magnetic non-variable ND filter for video shooting and am extremely satisfied with it. It's essential for shoots that often take place under the blazing sun, such as in Southern California or northeastern Thailand.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Quality Quality variable ND filter and at an affordable price.

Sometimes you want to shoot wide open but its too bright outside, so having an ND filter available saves the day. I always carry my Kentfaith variable ND filter with me to shoots and the quality of the control ring and glass take nothing away from the quality of my professional camera and lens.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

On time, excellent support, good quality

Had a problem with my tripod leg pads so i went and asked for replacement parts, they helped me find them and they arrived quickly to greece with no extra fees etc. the quality of every product is very nice, my vnd for example is cheap no color casts and does the job. thanks!

9 October 2025
Unprompted review
Rated 5 out of 5 stars

KentFaith filters are excellent

KentFaith filters are excellent. And so is their customer service. I have bought their ND-filters, Black Mist-filters, CPL-filters and also different adapters for Fujifilm, Sony and Nikon Z. All work beautifully.

5 November 2025
Rated 5 out of 5 stars

All perfect

Ordered once , but everything ok . I chose free delivery and it was very fast , like 10 days to Romania. I like it , the prices are very good and K&F never dissapoints.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Consistently fantastic products at…

Consistently fantastic products at great prices. KF is my go to for filters and adapters because they are great quality and good value. I also have been using their bags and have been impressed. I recommend them to all photographers.

4 November 2025
Unprompted review
Rated 2 out of 5 stars

Good price. 4K quality sucks. Returns are very expensive and slow.

Good price but if you want to return it, you have to ship it back to China at your own high cost. Ok, that's understandable, but the 4K mode had large noticable scanlines going through its recorded video, super annoying and unusable. I am talking about "Pocket Action Camera 4K 30FPS Videos EIS Stabilization 210min Battery Life 64GB" , the 4K mode is basically unusable!

THEY ARE ALSO VERY SLOW TO REFUND! They received my return more than 10 days ago and no refund was initiated until I remembered it weeks later and then emailed them and they only then said “ok, we’re now processing your refund. It will take you another week to receive it!”. It seems they intentionally hold on to your money as long as possible. Borderline scammers.

15 October 2025
Unprompted review

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