Kent Removals & Storage Reviews 191

The removalist guys were terrific . Strong, efficient and very helpful . Our problem was that on the day we had booked to move ( 11 Feb ) the Kent office in Melb contacted us to say they hadn’t recei... See more

Great Service, caring & careful of our items. All the staff from Consultant, Scheduler. Manager & the removalists were just wonderful to deal with. This is my 3rd time and would highly recommend Ke... See more

Kent provided excellent service from the initial visit to assess our requirements through to the quotation was a seamless process. The communication from all those involved was excellent. A big thank... See more

The removal truck arrived later than the ETA window (45min after latest time) and seemed to be a slow start at first. Once the fellas got into gear everything ran smoothly. The 3 lads were very re... See more

Excellent communication from start to finish. Great team to deal with. The price to have our container relocated to WA was extremely affordable. We had the pleasure of having two men pack the containe... See more

Moving out is always extremely stressful, but Kent's crew did such an amazing job to help pack and load my container, that I was relaxed. I had most of my stuff go into storage, while others moved to... See more

The journey started with the Sales Consultants (Shireen) who came to our old house and patiently checked all the items and gave us the quote and explained well about the company. She gave us the c... See more

FANTASTIC! Not only was Kent the best price, their attention to detail and customer-focus was evident from quote to delivery. We only have praise for all the Kent staff we dealt with and, given ever... See more

From the time Darren came into our home in Melbourne to survey, to the time our goods were delivered in Townsville - our experience was nothing but wonderful. Customer service was great and consistent... See more

Quote, pack and pick up all great. Totally down hill from then. Numerous phone calls and 4 broken appointments and we're yet to see anyone to come and collect packaging as promised. Amazing how a comp... See more

When they say “hire the professionals”, you can’t go past Kent Removalists. With decent prices, very good flexibility, excellent customer service and communication, you will be in the sage hands. Just... See more

Totally unacceptable. My delivery from Sydney was due today, they took my money as requested. I called at 12 noon day before and was lied to saying I would get a call later in day re delivery time sc... See more

The team was very helpful on the day taking care of all the details of packing and unmounting the washer and dryer. They both worked very efficiently but also carefully. Would use them again over an... See more

The Kent team were amazing from start to finish for the movement of our stuff from Darwin to Brisbane. They were friendly, helpful & professional at both Darwin & Brisbane. The guys that did the deliv... See more

Team recently moved my Dad from Sydney to Hunter Valley NSW. The crew did a great job is managing stress levels on the day showing the expertise by pulling everything apart and putting it back toget... See more

Good communication, on time and delivered as promised. It took more than 4 months for shipping 20ft container from Melbourne to Krakow, Poland but it was worth to hire Kent Removals for the job. Most... See more

It would be zero stars if the men doing the work weren’t so amazing. Overcharge you in any way they possibly can. Best advise:- hire a removalist, put your belongings into storage and pay a removal... See more

I honestly would not recommend them, I needed a move to the next suburb from a 3 bedroom townhouse to another townhouse, only myself and my son. Took 12 hours to move us, my washing machine was dama... See more

This is an update on my earlier review “Kent do not deliver” from Dec 2025. After I wrote to the company CEO (I had no satisfaction from the client liaison staff) a manager called to say that my lost... See more

Staff in the lead up to arranging the move were very helpful, honest & reliable. Nothing was a problem. Communication was excellent throughout the move. The Removalists that were sent on the day were... See more

Your men made the whole experience easy and were very helpful and with their knowledge and help at both ends loading on the 29 Aug and unloading on the 2 Sept 2025 the whole experience went smoothly... See more

All aspects of our move with Kent was hassle free, efficient and considerate of our needs and requirements. The Kent teams were always on time and took great care of our furnishings and other goods... See more

Everything from start to finish was handled professionally. The sales and estimate call, the punctuality, the care taken and protection of my personal belongings. Everything that was promised, was d... See more

The communication process from Linda Mcpherson was exemplary. The delivery staff were friendly, and nothing was a problem. They also advised that when we finished unpacking to give them a call & they... See more

We were given a quote for a removal which we accepted. We were given a time for their arrival on the destinated date and they were very punctual. They were very professional, polite and helpful. Loade... See more

The staff wrapped the big furniture like bed ,lounge, fridge & washing machine, did an excellent job of transferring everything down 2 flights of stairs to the truck in the rain.pleasure to work with.... See more

Communicative information kept me informed each step of the relocation, they came when they said they would come, both pick up crew and delivery crew were bright happy and helpful but most of all resp... See more

I selected Kent Removals for my international move from Melbourne to New Zealand (from two other removalists). Their quote was detailed, accurate and reasonable - the consultant spent time ensuring e... See more

We moved from Brisbane to Melbourne with Kent. The process was simple, the crews were amazing at both ends and the best part was, not a single bit of damage despite a lot of fragile items in my load.... See more

Professional and organised from start to finish. On the phone, professional and streamlined process. The guys on the day were kind and so helpful, nothing was too much trouble!

The staff were professional and courteous. Collection and delivery were on time and nothing damaged. The team were conscious of the house and sought to minimise any potential damage. Could not be happ... See more

This is the third time we've used kent to relocate, they simply get the job done. Yes, they can be rough at times, that's why they give you instructions on how to pack your own boxes, they don't alw... See more

Removal was well organised. Staff were very helpful, efficient and pleasant.All our belongings were handled carefully and arrived intact. Would recommend and use again.

Lost boxes, scratched and broken items and they squirmed out of the insurance claim. We lost $3,000 - $4,000 of our belongings. They weren't helpful, they didn't seem to care. Very stressful time. Wo... See more

The two young man were very caring & attentive with my goods the way they handle, packed, & carried things into their truck.

The moving was great , even helped “ The Boys from Brazil “ when the door fell out of the antique crystal cabinet. I finally fitted the doors back in a couple of days later when I had adjusted the gla... See more

THE REMOVALIST WHO CAME TO OUR PLACE WERE EXPERINCED AND KNEW WHAT THEY WERE DOING, NOTHING WAS A PROBLEM THE GUYS WERE VERY CAPABLE & DID THERE JOB WELL & QUICK.

My dealings with the Kent team, Rebecca, Carol and Bruno were an absolute delight! Well done you guys. Keep up the great work! I will highly recommend Kent Removals.

Great initial visit for quote, amazing packers and pick-up. Great delivery. It was worth paying for the packing!

The boys who uploaded our furniture were very pleasant and easy to get along with. They worked quickly and efficiently, and were a pleasure to have around. We were very impressed with the whole deal.... See more

Absolutely terrible service from start to finish . Charged more to move cross country than from London to Australia . Unpackers were terrible , did not build anything they were paid to do . TV smashed... See more

Great communication. Very pleasant and competent removalists Very heavy items moved with great care and placed where requested. All items arrived in great condition - well protected during transport... See more

Avoid Kent removals as you end up doing all the work. The drivers didn’t arrive on the scheduled time and I had to dismantle the bed myself! They charged me an extra $500 for the delivery, and also da... See more

Moving staff were friendly and helpful. They took great care of our furniture and wrapped everything up if necessary. The office staff were also very helpful in organising a time and date. We will def... See more

The whole process was quick, easy and efficient. We gave one week's notice to pick up and take into storage and everything went as planned. The movers, Harry and Fab, were on time and did a great job... See more

I used Kent for a short move to the next suburb and I honestly wouldn’t use them again. It was just a 2-bedroom apartment to another 2-bedroom place, only me and my partner, so I expected it to be... See more

Nic and Greg are awesome. They were efficient and very good at their job. Nothing was broken or scratch, and it's because of their care at the pick up and delivery..l would highly recommend your compa... See more

Excellent service from quote, transport and delivery all the teams involved were professional, excellent, rapport, efficient. No damages to anything. Would use again! Thank you all.

Great company. Everything was taken care of by Kent Relocations. Young men were just divine. Polite, patient and kind. Very hard working. Highly recommend.

I cannot recommend Kent Relocations due to their unprofessionalism, lack of accountability, and failure to uphold their contractual obligations. They do not respond to correspondence and do not fulfil... See more

Punctuality, efficiency, courtesy of the crew. Kent Removals were easy to work with. they communicated beforehand with times so that we knew when to expect them. Nothing was too hard for them as they... See more