Keoghs Nicholls Lindsell & Harris LLP Solicitors Reviews 

166
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and supportive. The service provided is frequently described as excellent, efficient, and proactive, often simplifying complex or stressful situations for people. Reviewers frequently highlight exceptional customer service, noting clear communication, prompt updates, and quick responses that kept them well-informed throughout various processes. Many people would confidently recommend this company, appreciating the stress-free experience and the reliable support received.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting individuals for... See more

Service

Users describe positive interactions with service, with many reviewers praising the seamless and efficient... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Customers had positive experiences with response times, consistently praising the quick and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Louise Brown is amazing. I recently instructed Louise Brown to handle a residential sale and purchase . Neither went smoothly but Louise was so efficient,proactive and kind that we are now in our ne... See more

Rated 5 out of 5 stars

Nicola Holman helped us manage a complex house sale relating to one of our families having to sell his home due to care needs, and was simply brilliant in the whole process. Not once in the whole con... See more

Rated 5 out of 5 stars

I instructed Mr. Kanchana De Silva to deal with my Section 21 matter and found him to be highly professional, knowledgeable and efficient throughout the process. He explained everything clearly, kept... See more

Rated 5 out of 5 stars

I was recommended this firm by a friend who had used them in the past. Upon accepting my sale and purchase quotes on 23rd July 2025, i was pleasantly surprised about how smooth the process was.... See more


Company details

  1. Lawyer

Written by the company

Delivering professional legal services since 1733.


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

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4.8

All reviews

(166)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Mr Kanchana Desilva

Mr Kanchana Desilva, supported by Chetna Parmer from Cobden House Chambers undertook to defend a sensitive and difficult, end of term mortgage repossession claim.
Throughout the whole process, they respectfully provided a service which no amount of money can buy. Their approach was one of practical guidance, sensitive empathy and a robust determination to achieve a fair outcome for both claimant and defendant.
I would encourage anyone who encounters similar difficulties to talk to Mr Desilva, he is a good listener. He prepared a strong defence with supporting evidence. The outcome being that I was granted a significant length of time to sell my property.
This had the claimants consent, and was acheived by a considerable amount of work, skilful negotiation and a culture of care being applied. I am extremely grateful for his involvement and professional expertise.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish excellent service…

From start to finish excellent service reply to all e mails continue to chase the chain when problems occur we would highly recommend Clare & haley to anyone out there who is moving home p s we have used them 4 times that’s why we highly recommend them

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Exemplary

Charlotte has conducted the conveyancing multiple times for me over the years and is a credit to her profession. I have always found her to be proactive, thorough, professional and communicative. I would definitely recommend her and her company to anyone who is moving house

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Truly great service.

I've used Keoghs Nicholls Lindsell & Harris for both purchase & sale of a couple of properties now & Claire has been fantastic. Everything is always smooth, communication is spot on and nothings ever any trouble. I'm sure we'll be working on many more projects in the future. Thanks again for a great service.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Very professional & great firm

My wife and I would like to extend our heartfelt thanks to Claire and Hayley for their outstanding work on the sale of our property and the purchase of our new home. The purchase process was far from straightforward, with the sellers needing to obtain both a Grant of Probate and an LPA. Despite the complexities, Claire handled everything with professionalism and kept us informed every step of the way.

We truly appreciated the time taken to meet with us in person to talk things through, as well as the prompt and efficient communication throughout. Your support made a potentially stressful experience so much easier.

We’ll definitely turn to Keoghs again in the future. Thank you once again for everything.

21 May 2025
Unprompted review
Rated 1 out of 5 stars

Hi had the misfortune of being…

Hi had the misfortune of being represented by Kanchana De Silva he was rude unprofessional and unprepared, he pushed me into using an expensive barrister as they could not find one? I’ve been completely let down by this firm, I would never recommend them again!

1 September 2024
Unprompted review
Keoghs Nicholls Lindsell & Harris LLP Solicitors logo

Reply from Keoghs Nicholls Lindsell & Harris LLP Solicitors

Dear Nathan,

Thank you for your feedback. We have carefully reviewed your matter, and we would like to clarify a few important points to provide context for others reading your review.

When you approached our firm in 2022, a default judgment had already been entered against you. Our firm took over your representation and acted on your behalf throughout the proceedings up to the final hearing in July 2024. This hearing took place on 1st and 2nd July 2024 at the County Court at Edmonton. Due to the complexity & the nature of the case, judgment was reserved and subsequently handed down on 23rd September 2024.

The outcome of the case was significantly favourable to you: you were ordered to pay only 1/5 of the original sum claimed by the Claimant. You were also not ordered to pay the Claimant’s costs—an important achievement in a contested litigation matter. We consider this to be a positive result, especially given the position you were in when the case first came to us.

We understand that you have concerns regarding counsel’s fees. These were discussed with you in advance, and Kanchana made every effort to act in your best interests, including liaising with counsel and preparing detailed Skeleton Arguments to support your case. Given the complexity of the matter, with your consent, it was referred to a chamber where a counsel represent you at the two-day final hearing held at the County Court at Edmonton. You were informed of this and agreed to proceed with counsel.

Respectfully, if you remain concerned about the cost, you are of course free to make inquiries with any chambers to confirm the typical fees charged for a two-day final hearing at an out-of-town court even now. In light of this, we do not accept your position as fair or accurate. It is also important to note that this issue was only raised after the judgment was delivered, and the counsel’s fee—despite being communicated in advance—was not settled until February 2025, several months after the hearing took place in September 2024.

Litigation can be a costly and unpredictable process, especially in complex and contested cases such as yours. Nevertheless, our team worked diligently on your behalf. We also note that you initially expressed appreciation for Kanchana’s dedication to your matter, including his responsiveness outside regular working hours.

We are sorry to hear that your view changed following the outcome, but we believe the judgment delivered was fair and reflected the facts of the case as you know. We remain committed to providing all our clients with clear advice, strong advocacy, and professional support throughout the litigation process.



Rated 5 out of 5 stars

Charlotte Parker - Hazel Grove office

We used Charlotte Parker for a leasehold sale. She was by far the most proactive, pragmatic and efficient conveyancer we have ever used. Would whole heartedly recommend as usually we come away from a property transaction feeling complacent at how long these things take, or how slow the process or responses were. Refreshingly different experience with Charlotte Parker. Would absolutely use again.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Kerri and the team

A massive thankyou to Kerri and the team for the fabulous way we were looked after.Extremely professional,thorough and friendly throughout. I have already recommended others and will continue to do so. If I need these services again I will only be using this solicitors firm moving forward.
Many thanks Gary

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

My experience at Keoghs, Hazel Grove. Was excellent from beginning to end. Mainly because both the Solicitor and receptionist were brilliant at their respective jobs.
Efficient, friendly, patient, and knowledgeable. I would certainly recommend Keoghs in Hazel Grove to anyone.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended - Great Result!

Really grateful to Kanchana, Amy and Hasham who recently helped our successful eviction of a troublesome tenant. Throughout every step Kanchana and the team were incredibly supportive and took time to explain the various processes and options available to us. And despite the case not being entirely straightforward, the teams experience and commitment ensured the court found in our favour.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service – Highly Recommend!

I had an outstanding experience with Claire Brown and Hayley Firth while purchasing my property. They were highly professional, efficient, and always kept me informed at every stage of the process. They made the entire transaction smooth and stress-free.

They handled all legal aspects meticulously, ensuring everything was in order and providing clear explanations whenever needed and also keeping me rightly informed . Their expertise and dedication gave me complete confidence in the process.

I highly recommend Keoghs Nichols Lindsell & Harris Solicitors to anyone looking for a reliable and knowledgeable solicitor for their property purchase.

Thanks Claire and Hayley, for making this such a wonderful experience

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service!

I can’t recommend Claire Brown and Hayley Firth highly enough for their exceptional support throughout my property purchase. From start to finish, they were incredibly professional, efficient, and always kept me informed at every stage of the process.
Claire’s expertise and attention to detail gave me complete confidence, while Hayley’s responsiveness and friendly approach made everything feel seamless and stress-free. They both went above and beyond to ensure the transaction went smoothly, always ready to answer any questions and offer clear, helpful advice.
If you're looking for a dedicated, reliable, and personable team to guide you through buying a property, look no further. Thank you, Claire and Hayley, for making this such a positive experience — I truly appreciate all your hard work!

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Possession of Property

From the start I found them to be on the ball, knowledgeable and very responsive. At all times I believe they acted in my best interest. Possession on the property went all the way to the bailiffs and was still achieved start to finish in 7 months.
The only change I would suggest is to summarise a little more, and then provide the details when asked or as a follow on.

4 February 2025
Unprompted review
Rated 4 out of 5 stars

I have been a customer of Keoughs for …

I have been a customer of Keoughs for over 14 months now. During this time the progression from a section 8 to a possession hearing was relatively straightforward. Several matters since have been brought about through complications from a difficult debtor in enforcing the courts judgement. This has been a difficult time for me due to the nature of the case and the impact on me personally. We still have a long way to go for a resolution but I have found Kanchana to be supportive, patient and diligent.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Solicitor for evictions YES!!!!

I'd never had to use a solicitor to evict a tenant before, I was worried about going to court and the whole process. The moment I started to discuss the situation they listened gave expert advice and made me feel at ease. There was always someone to take my call and reassure me at every stage. I would highly recommend keoghs Nichols Lindsell & Harris Solicitors.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Conveyancing Service!

I recently used Claire for conveyancing on my property sale, and I couldn't be more pleased with the service. From start to finish, she was efficient, knowledgeable, and highly professional. Communication was excellent—she kept me updated at every stage, explained everything clearly, and was always quick to respond to any queries.

The process was smooth and stress-free, and Claire went above and beyond to ensure everything was handled promptly. I highly recommend her to anyone looking for a reliable and expert conveyancer. Thank you, Claire, for making the experience so seamless!

27 January 2025
Unprompted review

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