I’ve been using the Keskine LED face mask consistently for the past two months and I’m impressed with the results. First of all it’s really comfortable to wear, it sits nicely on the face without fee... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Experience a convenient and effective way to achieve smooth, hair-free skin.
Contact info
United Kingdom
- keskine.com
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Faulty device but refunded after 3 months of emails.
I had high hopes for this, but when I unboxed it, the device would not even turn on. I asked for a refund and Keskine requested a video to show what the problem was. I sent the video a week ago and have still had no reply. Is this going to drag on forever or will this company, which so proudly displays it's money back guarantee, do the right thing? If not, I have a good mind to write to Sally Hamilton at Sally Sorts It, to report this company as scammers!
UPDATE: I added another star. After purchasing this item at the beginning of September, within 10 minutes I wished to reurn it, as it didn't turn on. Now near the end of November, after a huge papertrail of emails, I have finally been refunded in full.

Reply from Keskine
So far so good
So far the results are impressive as it’s only been 2 weeks. Looking forward for the final results. So far so good
Great customer service and impressive…
Great customer service and impressive results with the led face mask.
Impressive results
I’ve been using it regularly for two months and the difference is huge. The hair is much finer and in some areas almost gone. I would recommend it if you’re tired of shaving all the time.
Great results with the led face mask…
Great results with the led face mask pro. I am impressed with the multi led colour which offers different purposes. I suffer from acne and the purple mode has helped with my acne reduction.
The led face mask has made my skin feel…
The led face mask has made my skin feel much more rejuvenated and has got rid of my acne in under a week. 5 star product
Excellent customer service!
Product arrived in good time but discovered the product was unsuitable for me. I returned the product and was promptly sent a refund. Jess was so helpful and a pleasure to deal with. Well done Jess!
Impressive results
My experience with keskine has been good so far. I am on my 2nd month of using the IPL device and I have no hair growing out. I was using other brands and I would not recommend any other brands other than Keskine. Impressive results.
Amazing product A1++++
The products of keskine are Amazing my…
The products of keskine are Amazing my wife really loved their hair removal device. I would recommend it to anyone who’s looking for a cost effective hair removal solution.
I would recommend this company
I would recommend this company, great results so far.
Very agreeable and helpful throught our…
Very agreeable and helpful throught our conversations.
Their willingness to help sort out the issue,
I have been using the Keskine IPL…
I have been using the Keskine IPL device for around three months now and at first I honestly didn’t think it would work. I had already been to clinics in the past and wasted stupid amounts of money on treatments that barely made a difference, so I was really unsure if this would be any better.
After sticking with it I can say the results are impressive. My hair growth has reduced significantly and my chest hair is no longer visible. Even my armpits, which were always difficult to treat, are now smooth with very little regrowth.
I am genuinely impressed with Keskine and would recommend it to anyone who has been disappointed with professional treatments like I was.
Customer service was excellent
Customer service was excellent, I had a question about the modes and they responded within just 2 hours. The device itself is really easy to use, completely painless, and I’ve already started to notice a difference in my hair growth😊
Love Keskine IPL
Love Keskine IPL!
Easy to use and I'm already getting amazing results.
This actually works and it’s only been…
This actually works and it’s only been 3 weeks. I was skeptical at first as it costs a fair amount of money but it’s worth the price. Happy customer
Quality product
Keskine’s packaging and device are both top quality and feel really well made. I love that it has five different body modes, which makes it super versatile. So far, I’m genuinely impressed with the quality and ease of use.
After buying this and reading the…
After buying this and reading the reviews I decided not to even open the box and send it back. I tried to contact the company via email to request a return .
Unfortunately they ignored all my requests.
I then opened a PayPal dispute ( I pay for everything with pay pal for this exact reason ).
PayPal then raised a case and I have just got my money back but also this machine still.
Very poor customer service .

Reply from Keskine
Amazing results
This purchase has been the perfect solution for my body hair removal. I have been using it consistently for two months and am now approaching the third and final month of treatment. I am delighted to say that there is no visible hair regrowth. Excellent results and a truly five-star company.
Its been just over a month using this…
Its been just over a month using this device from keskine and I can really see a huge difference in my hair growth. It is growing less and fewer. Worth the price and will continue to use.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







