Ketochefs Reviews 

789
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of delicious low-carb items, highlighting the exceptional taste, high quality, and wonderfully soft texture of the bread and rolls. Consumers also appreciate the fast dispatch times and secure packaging, ensuring that their online purchases always arrive promptly and in wonderful condition. Some reviewers were not happy with specific items, noting that certain baked goods had an overly soggy texture, unusual ingredients, or were noticeably smaller than anticipated. A few people additionally reported occasional problems with transit damage or missing components in their delivered packages.

What people talk about most

Product

People report high satisfaction with the products, frequently praising the delicious taste and quality of the... See more

Quality

Consumers find quality to be positive, frequently praising the delicious taste and excellent texture of the... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive on... See more

Order

Reviewers highlight positive aspects of order, noting that the website is simple to use and delivery is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The range of Keto goods, particularly baked goods, is outstanding. I initially choose Keto chefs after looking at the ingredients and comparing them to other brands. The rustic farmhouse rolls, bluebe... See more

Rated 5 out of 5 stars

I've always loved this company, lovely food and great customer services, but I got my latest sweet bake tray, and the post guys had battered it to bits! The cake was literally just crumbs! Terry strai... See more

Rated 5 out of 5 stars

Received my first order yesterday and I'm really impressed... Quick dispatch, next day delivery and well packaged. So far I've tried the cheddar topped rolls and the crusty white loaf and I'm reall... See more

Rated 5 out of 5 stars

Thankyou so much Terry. I ordered pastry which arrived this morning, and having spoken to the owner Terry, I ordered a pie maker !! In 25 minutes, from rolling out, to finishing in the machine it was... See more


Company details

  1. #35 of 48 best companies in Bakery

Written by the company

hand crafted low carb foods


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

789 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(789)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great company and food…

Issue with Evri that KetoChefs sorted very quickly.
The food is amazing! My daughter is insulin resistant and is so happy to have some 'naughty' food that's keto and doesn't taste awful!

25 January 2024
Rated 5 out of 5 stars

As a bread lover it's been a total game…

As a bread lover it's been a total game changer!
My body loves me eating low carb however I've always given in to bread and bread rolls (which ultimately I just cannot live without!) so on the search for a low carb, fresh and tasty alternative that hits the spot, I found Keto Chefs, and it's as good, if not better than the 'real thing'. Thank you for helping me keep on track! Even when my non-ketoing friends visit, I'm like, you gotta try this! Additionally, have had many cakes and bakes as treats and they are equally lovely, especially the muffins and brownies.

3 January 2024
Rated 5 out of 5 stars

Full of flavour

Portions are quite small, but packed full of flavour. Week one, but thoroughly enjoying Ketochef meals.
It’s saving me so much time and it takes the effort out of thinking what to eat.
Keto friendly snacks are a must between meals.

2 January 2024
Rated 5 out of 5 stars

Will be using again

Will be using again. Got Keto bread, cakes and wraps. Recently diagnosed diabetic and doing something about it. Nice to have bread after 4 months not eating any on Keto. Have a cake now and again as a treat and are very nice.

2 December 2023
Rated 5 out of 5 stars

Bread and pasta

I regularly buy bread and pasta from Ketochefs. The delivery is fast and the products always taste great!

1 December 2023
Rated 3 out of 5 stars

Mixed results this time.

I've been buying the bundle of sliced bread for a while and they're perfect. They taste great and are good size for sandwiches. A little expensive for bread, but that's the Low Carb and keto way. They're going to be more expensive because of the different ingredients. I've also bought cakes and find the cinnamon donuts and blueberry muffins just delicious! I ordered the chocolate orange muffins for the second time because they too were lovely but this batch are tasteless and dry. I can't eat them. I sent an email a few days ago but have not heard anything yet. Shame because they're expensive! I'll still order products but probably not those muffins. The bread definitely makes this way of eating much easier.

2 December 2023
Rated 5 out of 5 stars

Worth the investment

As the old saying goes “ To good to be true”. Well in this case the quality of bread I ordered is excellent and the carbs are non existent. Will definitely be buying again. Thanks keto Chef. See you at the NEC next year.

2 December 2023
Rated 4 out of 5 stars

Prompt delivery

Prompt delivery. Lemon cake very nice. Christmas pudding tasted nice but dried out a bit when cooked the suggested time. Bread inedible, I am afraid.

30 November 2023
Rated 5 out of 5 stars

I ordered from this company for the…

I ordered from this company for the first time because I wanted some low carb bread and the company I normally use discontinued their 700g loaf so I thought I’d give them a try (it’s also cheaper), very impressed with the speed of delivery and the taste of the bread. I then ordered some low carb sweet treats for Christmas. I sampled one of the cakes and it was lovely and what’s more didn’t spike my sugars. Will order again.

25 November 2023
Rated 5 out of 5 stars

Keto treats made easy

This is a great find for a lot of products that are just difficult to make for Keto or never turn out how you'd expect it, be it taste or other.

With my second order, they included a free Pain au Chocolat prior to their release, which I was pleasantly surprised with. They've managed to capture the flakiness and taste with little carbs -- the only thing I would say is that I wasn't 100% sure if the chocolate had a slight aftertaste. However, I'd put this down to not having anything sweet in a while and every other chocolate item I've tried has been spot on - I can't knock their execution.

Their bread and brownies are amazing and would love to see this expanded slightly with a few different flavors for the bread (Tomato and herb!) but I'd really recommend Ketochefs, saves a lot of time wasted trying to make something tasty.

10 November 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look