Kewlioo Reviews 

10,171
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 681 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt, friendly, and incredibly helpful support team for efficiently resolving sizing issues, address mistakes, and complex order questions. Consumers truly love the workout apparel and fitness products, frequently noting that the gear is extremely effective and constructed with great overall quality. Though some people noted that sizing can occasionally be quite tricky, making it somewhat difficult to secure the correct comfortable fit initially. A few reviewers also mentioned experiencing occasional delivery shipping delays or receiving products that felt nearly impossible to put on properly.

What people talk about most

Customer service

Consumers find customer service to be positive, highlighting fast response times and helpful representatives... See more

Staff

Reviewers highlight positive aspects of staff, noting that customer service representatives are consistently... See more

Product

Clients share positive opinions on product quality, noting that the gear is stylish, comfortable, and helps... See more

Response time

People report positive experiences with response time, highlighting the speed and efficiency of the support... See more

Order

Users describe positive interactions with order processes, highlighting how customer care quickly resolves... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My original item was didn't fit as well as I had hoped, on contacting the Kewlioo care team I had an almost immediate response from Thea explaining my options. I can't complain about the service at a... See more

Rated 5 out of 5 stars

When I place my order the wrong shipping address appeared and I wasn't able to change it. I reached out to the contact email address and they immediately made the change for me. This tells me that off... See more

Rated 5 out of 5 stars

I spoke with a representative name John who worked with me to get another shipment for free- due to the original product I purchased didn't fit. He made the process easy abd efficient. I should be rec... See more

Rated 5 out of 5 stars

I appreciate the quick response and resolution to my issue. I was giving several options and when I decided they promptly handled it from their end. Thank you. This is a 5 star business.


Company details

  1. Activewear shop
  2. Clothing Shop

Written by the company

Shop Sauna Vests, Sauna Suits, Shapewear & Much More. Free Worldwide Shipping - Get Yours Now!


Contact info

4.8

Excellent

TrustScore 5 out of 5

10k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(10,171)

618 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rob's Return

I appreciate the quick response and resolution to my issue. I was giving several options and when I decided they promptly handled it from their end. Thank you. This is a 5 star business.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Thea went above and beyond

Thea went above and beyond to help replace my order that the shipper UniUni delivered to the incorrect address. UniUni left me dog treats instead of the sweat shirts and tummy bands I order. Thea made everything right! Amazing Customer Service with quick response time!

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Changing the order. When i first ordered i myself ordered…

When i first ordered i myself ordered the wrong size. When I contacted the company, they were very quick at getting back to me with a solution that suited me perfectly. And had the correct sized reordered and shipped out. I was that impressed i even ordered more products off them. So all in all very happy.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Mistakes happens!

Mistakes happens!
I'm really happy with the fast response of the costumer care services and they fixed my order in less than 24 hours.
John was informative and prompt with his responses, God bless him and the kewlioo team.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Customer service was great

Customer service was great. Helped me resolve my sizing issue with my product. Nothing on their last, I think the sizing is due to the material and fit type. It is 3XL but it fits snug due to the nature of the product. They helped me get the 4XL so that I can have a more loose fit for my training. I like the 50% off from the next product part because it saved me shipping back but in this case, having two products actually might help because when I lose the weight the 4XL might not fit tighter anymore, so the next size down will help with that.

24 August 2026
Unprompted review
Rated 1 out of 5 stars

Parcel went missing

Parcel went missing , paid extra money for insured shipping !! They offer me a 1/3 of my money back! I don’t know why they are commenting of my review saying they are gonna look into it when they still send me the same email each time saying that they were on a total loss ? I paid them so how are they at a loss , they are doing nothing to help me , they’re a Total rip off

7 August 2026
Unprompted review
Kewlioo logo

Reply from Kewlioo

Hey, Maddie!

We’re sorry to hear that you remain frustrated with how this matter has been handled. We understand your disappointment, particularly given the circumstances surrounding the missing parcel and the previous resolutions offered.

We’re pleased that we have now been able to reach an agreement with you regarding a free reshipment. We have offered to resend your order at no additional cost, and we’re currently just waiting for your confirmation of the required details so that we can proceed with dispatch.

We genuinely want to get this resolved for you and will be ready to arrange the reshipment as soon as we receive your confirmation. We hope we can bring this matter to a satisfactory conclusion for you.

Kewlioo Customer Care

Rated 5 out of 5 stars

When I place my order the wrong…

When I place my order the wrong shipping address appeared and I wasn't able to change it. I reached out to the contact email address and they immediately made the change for me. This tells me that off the top the customer service is fantastic highly recommend this vendor.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Helpful & Fast!

John was incredibly helpful, was straight to the point and knew exactly what I wanted. Literally felt like it took seconds to sort out! Love when a plan works out well and you're left with, "Well that was easy!" feeling.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

The communication has been good

The communication has been good. The rep I have is John and he’s been keeping in touch with me about the missing item and wrong size. Things happen in shipping and I’m glad you all have a rep that’s keeping in touch with the customers.

19 August 2026
Unprompted review

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