My original item was didn't fit as well as I had hoped, on contacting the Kewlioo care team I had an almost immediate response from Thea explaining my options. I can't complain about the service at a... See more
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Company details
Written by the company
Shop Sauna Vests, Sauna Suits, Shapewear & Much More. Free Worldwide Shipping - Get Yours Now!
Contact info
North Gould Street 30, 82801, Sheridan, United States
- 888.824.5146
- care@kewlioo.com
- kewlioo.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Rob's Return
I appreciate the quick response and resolution to my issue. I was giving several options and when I decided they promptly handled it from their end. Thank you. This is a 5 star business.
I spoke with a representative name John…
I spoke with a representative name John who worked with me to get another shipment for free- due to the original product I purchased didn't fit. He made the process easy abd efficient. I should be receiving the new product soon.
I had the great opportunity to deal…
I had the great opportunity to deal with Chester. He was absolutely amazing, helped me out with exactly what I needed, and I was absolutely blessed to have his help.
Took me thru the steps to apply credit…
Took me thru the steps to apply credit from text message. Very helpful on phone and very patient! Thank you!!
Thea went above and beyond
Thea went above and beyond to help replace my order that the shipper UniUni delivered to the incorrect address. UniUni left me dog treats instead of the sweat shirts and tummy bands I order. Thea made everything right! Amazing Customer Service with quick response time!
Changing the order. When i first ordered i myself ordered…
When i first ordered i myself ordered the wrong size. When I contacted the company, they were very quick at getting back to me with a solution that suited me perfectly. And had the correct sized reordered and shipped out. I was that impressed i even ordered more products off them. So all in all very happy.
Mistakes happens!
Mistakes happens!
I'm really happy with the fast response of the costumer care services and they fixed my order in less than 24 hours.
John was informative and prompt with his responses, God bless him and the kewlioo team.
Products are amazing
Products are amazing. My Jacket came torn under the arm. The product care team took care of it promptly. Very happy
Customer service was great
Customer service was great. Helped me resolve my sizing issue with my product. Nothing on their last, I think the sizing is due to the material and fit type. It is 3XL but it fits snug due to the nature of the product. They helped me get the 4XL so that I can have a more loose fit for my training. I like the 50% off from the next product part because it saved me shipping back but in this case, having two products actually might help because when I lose the weight the 4XL might not fit tighter anymore, so the next size down will help with that.
Quick response and solved my issue in…
Quick response and solved my issue in minutes
The team was so helpful with a…
The team was so helpful with a replacement for items that were too small. This is not our first time ordering from the site/company and our standards are always met.
My order took a little while to come…
My order took a little while to come but it was worth the wait. Product works well - quality is also very good.
Parcel went missing
Parcel went missing , paid extra money for insured shipping !! They offer me a 1/3 of my money back! I don’t know why they are commenting of my review saying they are gonna look into it when they still send me the same email each time saying that they were on a total loss ? I paid them so how are they at a loss , they are doing nothing to help me , they’re a Total rip off

Reply from Kewlioo
I quickly got a response and on the…
I quickly got a response and on the weekend no less. Thanks
When I place my order the wrong…
When I place my order the wrong shipping address appeared and I wasn't able to change it. I reached out to the contact email address and they immediately made the change for me. This tells me that off the top the customer service is fantastic highly recommend this vendor.
Thea was a great help in helping me get…
Thea was a great help in helping me get the right sizes sent back to me!
Really good customer service
Helpful & Fast!
John was incredibly helpful, was straight to the point and knew exactly what I wanted. Literally felt like it took seconds to sort out! Love when a plan works out well and you're left with, "Well that was easy!" feeling.
The communication has been good
The communication has been good. The rep I have is John and he’s been keeping in touch with me about the missing item and wrong size. Things happen in shipping and I’m glad you all have a rep that’s keeping in touch with the customers.
Lauren made my service exceptional
Lauren made my service exceptional. I tried on the pants and realize in need the male ones. Contacted her by email and service was quit and easy.
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