My original item was didn't fit as well as I had hoped, on contacting the Kewlioo care team I had an almost immediate response from Thea explaining my options. I can't complain about the service at a... See more
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Company details
Written by the company
Shop Sauna Vests, Sauna Suits, Shapewear & Much More. Free Worldwide Shipping - Get Yours Now!
Contact info
North Gould Street 30, 82801, Sheridan, United States
- 888.824.5146
- care@kewlioo.com
- kewlioo.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Lauren made my service exceptional
Lauren made my service exceptional. I tried on the pants and realize in need the male ones. Contacted her by email and service was quit and easy.
The frictionless return/exchange…
The frictionless return/exchange process made for a great experience .
the best customer service experience
i feel they went above and beyond to help me even though it was me that ordered the wrong size i definatly a happy customer and will be ordering again in the future
Company did well
Company did well, shipping on my expedited product was delayed; however, when I shared that experience with them, they refunded me the difference and they made it right. It was unfortunate that the product was late because I needed it sooner, but I did get my money back and I appreciated their immediate response to my request. I will buy from them again.
Kewlioo offers exceptional and swift…
Kewlioo offers exceptional and swift customer support.
Thea is the most proficient representative on Six Oh.
My experience was good
My experience was good, the company did a quick turn around with my order that I’ve purchased, and they have responded very quick with the sizes that i wanted to change, overall im happy that the company was able to change the sizes of the shirts that i have ordered from L to a Medium size that I've requested for, so im happy
The customer service representative…
The customer service representative John, serviced my need very quickly and helped me once I provided what he needed. I do like these products and the shipping is always fast.
The return/exchange option was…
The return/exchange option was seemless. Great job with that!
Jill was awesome
Jill was awesome. She was professional and quick resolving my shipping issue
My Representative did a fantastic job
My Representative did a fantastic job! He was polite and took care of everything immediately, accurately and done right the 1st time. It was an enjoyable interaction.
Ordered and the fit was off
Ordered and the fit was off, reached out to see if I can change the size… made offer to keep what I have and send out another order that fit now. And then the ones I have that I didn’t fit into to I would I’m down to!!! GREAT BUISNESS!… simple -quick
At work a 2X women's but it turned out…
At work a 2X women's but it turned out to be small.... I contacted customer service to inquire about the exchange policy. They wound up giving me a free new jacket size of my choice which I went up to a 4X women's so that way I can at least have a little bit of room.. (rather it be a little too big than a too small) .. all I had to do was pay for shipping and they wound up letting me keep the size that I already had so thanks to them and they're amazing customer service my daughter now has a free sweat jacket and I will have a matching one soon... I definitely look forward to purchasing more gear from them....
good customer support and great deals.
I purchased a sauna vest size S/M and…
I purchased a sauna vest size S/M and what I received I assume was a L/XL.
I assume this because there was no tags or labels on the vest, other than the 'K' on the outside of the vest.
I contacted "customer care" and spoke to John, told him my issue and said I think I was sent the wrong size. He stated there is supposed to be a size tag and asked I send pics of shirt and package(which I had NO problem doing and did) to verify I received the shirt and then he would initiate the return process and email me the return shipping address.
Waited a few more days and recieved an email with more requests to obtain an EXCHANGE for a faulty product.
I've dealt with scam companies online that just keep on and on with emails, hoping you'll just forget about it and its pathetic this is what our civilization has come to, just to make some money.
Therefore to the ones reading this review. Please don't waste your money with this company, there are several reputable sellers on Amazon, that are same listed price or cheaper for authentic merchandise.
If you do want to give away your hard earned money, theres plenty of people with signs on the street corner.
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Reply from Kewlioo
I had an issue with sleeves stitching …
I had an issue with sleeves stitching coming un done. I reached out to Kewlioo about this issue.
Kewlioo quickly responded and made my situation better.
Great customer service.
Excellent customer service I have…
Excellent customer service I have received from Kewlioo. Very helpful
Great communication and understanding.
Great response to lost order!
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