Kewlioo Reviews 

10,172
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 681 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt, friendly, and incredibly helpful support team for efficiently resolving sizing issues, address mistakes, and complex order questions. Consumers truly love the workout apparel and fitness products, frequently noting that the gear is extremely effective and constructed with great overall quality. Though some people noted that sizing can occasionally be quite tricky, making it somewhat difficult to secure the correct comfortable fit initially. A few reviewers also mentioned experiencing occasional delivery shipping delays or receiving products that felt nearly impossible to put on properly.

What people talk about most

Customer service

Consumers find customer service to be positive, highlighting fast response times and helpful representatives... See more

Staff

Reviewers highlight positive aspects of staff, noting that customer service representatives are consistently... See more

Product

Clients share positive opinions on product quality, noting that the gear is stylish, comfortable, and helps... See more

Response time

People report positive experiences with response time, highlighting the speed and efficiency of the support... See more

Order

Users describe positive interactions with order processes, highlighting how customer care quickly resolves... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My original item was didn't fit as well as I had hoped, on contacting the Kewlioo care team I had an almost immediate response from Thea explaining my options. I can't complain about the service at a... See more

Rated 5 out of 5 stars

When I place my order the wrong shipping address appeared and I wasn't able to change it. I reached out to the contact email address and they immediately made the change for me. This tells me that off... See more

Rated 5 out of 5 stars

I spoke with a representative name John who worked with me to get another shipment for free- due to the original product I purchased didn't fit. He made the process easy abd efficient. I should be rec... See more

Rated 5 out of 5 stars

I appreciate the quick response and resolution to my issue. I was giving several options and when I decided they promptly handled it from their end. Thank you. This is a 5 star business.


Company details

  1. Activewear shop
  2. Clothing Shop

Written by the company

Shop Sauna Vests, Sauna Suits, Shapewear & Much More. Free Worldwide Shipping - Get Yours Now!


Contact info

4.8

Excellent

TrustScore 5 out of 5

10k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(10,172)

618 reviews in the last 12 months

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Rated 3 out of 5 stars

Well...i was told that my package was lost in transit.

Well...i was told that my package was lost in transit. I was so eager to receive my package but it was taking way longer than the normal 7-10 business days. I was disappointed that I could not get and update with the carrier. I was going around in circles with Kewlioo and the carrier. Kewlioo says they have already giving my package to the carrier and the carrier says they are waiting on it.
Finally a representative with Kewlioo ( i believe her name is Thea) investigated and made it right by contacting me and told me the problem and resolved the issue. She said that the it was lost in transit and the tracking status was frozen. Her customer service was great.
As of now ... I am waiting again and hope to receive it soon.

25 July 2026
Unprompted review
Kewlioo logo

Reply from Kewlioo

Hi there Daniel,

Thank you for taking the time to share your experience. We sincerely apologize for the frustration caused by the unexpected delay and the lack of clear updates while your package was in transit. We understand how disappointing it is when you're eagerly waiting for an order.

Unfortunately, in rare cases, shipments can be lost in transit, and tracking information may stop updating. We're glad to hear that Thea was able to assist you and provide the support and communication you deserved. We'll be sure to share your kind words with her.

We truly appreciate your patience, and we hope your replacement package reaches you soon. If you have any questions or need further assistance, please don't hesitate to reach out.

Thank you for giving us the opportunity to make things right.

- Kewlioo Customer Care

Rated 5 out of 5 stars

They customer service it has been…great.

They customer service it has been excellent along with the product is exactly what you the quality as describe. I hbe ordered a lot of their products. Only thing is hard to get the right size. But they always get me the right size at the end without hesitation

24 July 2026
Unprompted review
Rated 5 out of 5 stars

I had an issue with a product

I had an issue with a product, it wasn’t what I expected. I was given options when it came to the return, no questions. Only helpful hints and wonderful customer service, as well as options. Thank you for making me feel like you truly cared and that I’m not just a customer. Great job

23 July 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the wrong size

I ordered the wrong size so i send an email request for the right size and almost immediately got an response back that my order was fixed.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with them...quick…

Great experience with them...quick response, even willing to help with future questions...sometimes all you need is good assistance, i will definitely be ordering from you guys again, just because the interaction is had with you..

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

The gear was a bit tight. I had to request a larger size, but they hooked me up pretty quickly. The product itself is amazing and I would recommend it to anyone looking to shed weight fast.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience

My experience was handled swiftly and with concern.
John was very helpful. For that I can give customer service 5 out of 5 stars.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

I had ordered the wrong item by mistake…

I had ordered the wrong item by mistake, within an hour I emailed the care@kewlioo email. And within 2 hrs of the email my order was updated. Amazing support. Excellent product excellent service.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Customer service rep was knowledgeable, polite and resolved my issue quickly. Everything we discussed, was taken care of immediately: refund and confirmation emails.

17 July 2026
Unprompted review

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