Kewlioo Reviews 

10,172
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 681 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt, friendly, and incredibly helpful support team for efficiently resolving sizing issues, address mistakes, and complex order questions. Consumers truly love the workout apparel and fitness products, frequently noting that the gear is extremely effective and constructed with great overall quality. Though some people noted that sizing can occasionally be quite tricky, making it somewhat difficult to secure the correct comfortable fit initially. A few reviewers also mentioned experiencing occasional delivery shipping delays or receiving products that felt nearly impossible to put on properly.

What people talk about most

Customer service

Consumers find customer service to be positive, highlighting fast response times and helpful representatives... See more

Staff

Reviewers highlight positive aspects of staff, noting that customer service representatives are consistently... See more

Product

Clients share positive opinions on product quality, noting that the gear is stylish, comfortable, and helps... See more

Response time

People report positive experiences with response time, highlighting the speed and efficiency of the support... See more

Order

Users describe positive interactions with order processes, highlighting how customer care quickly resolves... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My original item was didn't fit as well as I had hoped, on contacting the Kewlioo care team I had an almost immediate response from Thea explaining my options. I can't complain about the service at a... See more

Rated 5 out of 5 stars

When I place my order the wrong shipping address appeared and I wasn't able to change it. I reached out to the contact email address and they immediately made the change for me. This tells me that off... See more

Rated 5 out of 5 stars

I spoke with a representative name John who worked with me to get another shipment for free- due to the original product I purchased didn't fit. He made the process easy abd efficient. I should be rec... See more

Rated 5 out of 5 stars

I appreciate the quick response and resolution to my issue. I was giving several options and when I decided they promptly handled it from their end. Thank you. This is a 5 star business.


Company details

  1. Activewear shop
  2. Clothing Shop

Written by the company

Shop Sauna Vests, Sauna Suits, Shapewear & Much More. Free Worldwide Shipping - Get Yours Now!


Contact info

4.8

Excellent

TrustScore 5 out of 5

10k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(10,172)

618 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience

They send great and consistent updates on tracking the package or when it's delivered and everything in between, it really makes it better to know when it's gonna get here. The customer service is also incredible, the people are so nice and offer so many things, it's truly a great experience

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Ordered the wrong sizes

Ordered the wrong sizes, emailed their team and they made it all right by letting me keep the wrong sizes and sending me the correct sizes. I just had to pay shipping. Really appreciated the help.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

The customer service is top notch!

The customer service is top notch!! The product ordered did not fit and they do not offer a size that does fit. They worked with me to get a partial refund to save me costs of shipping the items back and told me to keep the items. I will definitely be back once they offer items that fit or I fit the items they offer.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

I love the new hoodie my workouts are…

I love the new hoodie my workouts are 200% better wearing it and the issue I had with it the Kewlioo team took care of it right way and I love that type of customer service wish all companies could be that way can’t wait to order my wife one thanks again

4 July 2026
Unprompted review
Rated 5 out of 5 stars

The products Kewlioo offer are of top…

The products Kewlioo offer are of top quality. Unfortunately when I placed my second order with them, the product was not delivered in a secure location and my package was taken. Per the policy it is my responsibility to secure the delivery instructions and access to my building. That did not stop the customer service team at Kewlioo to go above and beyond to help me get this mishap taken care of. They were compassionate and thoughtful. I am excited to continue using their products and look forward to doing business with them in the future.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Kewlioo nailed it

Kewlioo nailed it — quick exchange, great service, zero hassle.

Kewlioo really exceeded my expectations. I ordered two Pro Sauna Hoodies for my husband, but they ended up being too big. Their 30‑day return/exchange policy made the process so easy, and their customer service was amazing — quick responses and fast shipping on the new size. I’ll absolutely be buying from them again. If you’re considering Kewlioo, go for it. You won’t be disappointed.

26 June 2026
Unprompted review

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