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Rated 5 out of 5 stars

I've ordered from them twice now, first a sample pack of keyboard switches, then later a bigger order of keyboard switches once I'd decided on what I wanted. Had no issues receiving my deliveries b... See more

Rated 1 out of 5 stars

This company scammed me. They took my money for a pre order in May 2025 and never fulfilled it. Instead of a refund or the product itself they just went silent. Sharing sales every day without a sight... See more

Rated 5 out of 5 stars

I found Keygem as a last ditch resort for some switches I could not source overseas easily as I usually do because EU stores are always either price gouging or forever out of stock and what do I find... See more

Rated 5 out of 5 stars

Nearly instant shipping in Germany, parcel took 1 Day to arrive. Perfectly packaged goods (Purchased some other stuff from a different germany based shop and they just threw everything in one zippe... See more

Company details

  1. Computer & Accessories store

Written by the company

KEYGEM has set itself the goal of selling premium products and accessories related to mechanical keyboards.


Contact info

3.9

Great

TrustScore 4 out of 5

452 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best western EU alternative for KBDFans

Living in Belgium, it's not always easy to get custom keyboard parts. This shop allows me to upgrade my board whenever I want without waiting weeks for an intercontinental shipment to come in. Their support was also wonderful and personal.

26 August 2021
Unprompted review
Rated 5 out of 5 stars

Perfect

Great! Everything was perfect, from the website to the little "thank you" e-mail. Definitely recommend to anyone!

23 August 2021
Unprompted review
Rated 5 out of 5 stars

Great buying experience

The purchase process was very simple and easy to complete.
I was very pleased to have Paypal as a payment method, increasing payment security.
Shipping was fast, arriving at my address in about a week.
The products arrived well packaged and their quality is expected.
Therefore, I consider this seller to be trustworthy, and I will definitely buy from this website again.

17 August 2021
Unprompted review
Rated 5 out of 5 stars

Just great really...

Items were very well packaged and delivered fast. I quite literally have nothing bad to say about this store and will buy again from them.

16 August 2021
Unprompted review
Rated 5 out of 5 stars

best place to buy :D

Well made site, and full of everything you could , need . the shipment was fast ! , definetly give it a check they deserve love expecially in covid time! :3

16 August 2021
Unprompted review
Rated 5 out of 5 stars

Great store

great store for if you are in the eu shipping is fast packaging is nice switch tester options are plentiful nothing bad to say

16 August 2021
Unprompted review
Rated 5 out of 5 stars

Very fast shipping

Very fast shipping. Decent prices and excellent communication.
If you need stuff for your custom keyboard and you live in Germany/central Europe then this is one of the best shops to buy from.

12 August 2021
Unprompted review
Rated 5 out of 5 stars

Very Friendly customer service

Very Friendly customer service! One of the few decent keyboard shops in Europe. I strongly recommend you order here if you need some parts. Ordered for the second time here and the order is on the way. Very excited!

5 August 2021
Unprompted review
Rated 5 out of 5 stars

Very good store

Friendly people, quick communication and very fast delivery. My go to store for keyboards!

5 August 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

So I ordered my keyboard on here and accidentally ordered the wrong size, so all my other parts were for 60% and I accidentally ordered a 65% case.

Now any other company would just send out the items and make me refund the case, but they actually reached out before shipping the order to me and letting me know I ordered the wrong one!

After this, I immediately responded to the mail but still decided to join their discord, where I was helped within the 2 minutes!

4 August 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic!

They are very fast, friendly and very helpful with the orders. It takes a week to receive the items from Germany to Italy but it's still ok. The quality of the products is awesome! Highly recommended!

3 August 2021
Unprompted review
Rated 5 out of 5 stars

Great experience!

Ordered from outside Germany and the shipping was still very fast regardless. Packaging was very good, everything was packaged smartly and safely. They also have a nice selection of switches and other keyboard accessories, I will definitely be using their services in the future.

30 July 2021
Unprompted review
Rated 5 out of 5 stars

Best Mechanical Keyboardshop

Nearly instant shipping in Germany, parcel took 1 Day to arrive.
Perfectly packaged goods (Purchased some other stuff from a different germany based shop and they just threw everything in one zipper back)

Shop looks very very nice, the images are kinda big on a ultrawide screen but thats not too bad :)

28 July 2021
Unprompted review

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