The Key Safe Company Reviews 2,054

Reply from The Key Safe Company

Mar 30, 2026

Hi Jim,

Short, sweet, and straight to the point – we love it! 😄

Thanks so much for the 5 stars and for choosing the C500 along with the fitting pack. We’re really glad you found the site easy to use and that everything arrived right on time… just how it should be! ⏱️

Sounds like everything went smoothly from click to delivery – music to our ears 🎶 (or should we say, lock and key perfection 🔐).

Appreciate you taking the time to leave a review, Jim – it means a lot!

Reply from The Key Safe Company

Mar 30, 2026

Hi Ravinder,

Thank you so much for taking the time to leave such a detailed review – and for trusting us with something so important for your Mum’s care. We’re really pleased to hear that you’re happy with your ark Tamo key safe and that the purchase itself was a smooth experience 😊

That said, I’m genuinely sorry that the installation side let things down. You’re absolutely right to call this out – even though the installation is carried out by a subcontractor, it’s our responsibility to make sure everything runs like clockwork… and in this case, it clearly didn’t ⏰

Having to chase for updates, deal with cancellations, and experience delays is far from the smooth, secure setup we aim to provide – especially when you needed it done quickly. That’s not the level of service we expect for our customers, and I completely understand your frustration.

We really appreciate you highlighting this, as it helps us tighten things up behind the scenes and make sure future installations don’t go off the rails. While we’re glad the key safe itself is doing the job and keeping things secure! 🔐, we know the journey to get there should have been much better.

Thank you again for your patience and your honest feedback – it truly means a lot to us.

Reply from The Key Safe Company

Mar 26, 2026

Hi Jane,

Thanks so much for your lovely review 😊

I’m really glad we could get that replacement cover sorted for you quickly and that the team were able to help. I’ll make sure Jamie sees your kind words – it’ll make his day!

Hopefully your key safe is now back to being fully covered and ready for whatever the weather throws at it ☔🔐

Thanks again for taking the time to share your experience!

Reply from The Key Safe Company

Mar 26, 2026

Hi Amanda,

What a lovely review – thank you so much! 😄

We’re really pleased we could help you choose the right key safe for your property and keep everything running smoothly with the updates along the way. Even better to hear the installation went so well – we’ll be sure to pass your kind words on to the fitter, they’ll really appreciate it 👍

Sounds like your C500 Pro is doing exactly what it should – keeping things very safe and secure 🔐

Thanks again for trusting us, it means a lot!

Reply from The Key Safe Company

Mar 26, 2026

Hi Ian,

This is great to read – thank you! 😄

Really pleased to hear the XL security screws were straightforward to fit and are giving you that solid, secure feel. Sounds like your key safe is now properly locked down 🔐

We really appreciate the recommendation as well – that means a lot to us. Thanks again for taking the time to share your experience!

Reply from The Key Safe Company

Mar 26, 2026

Hi Ehmad,

Short, sweet, and absolutely solid – we love it 😄

Thanks so much for taking the time to share your feedback. It’s great to hear both the service and the C500 Pro hit the mark for you. Sounds like everything was locked in just right 🔐

Really appreciate you choosing us and trusting us with your purchase – it means a lot!

Reply from The Key Safe Company

Mar 24, 2026

Thanks for such a fantastic review, Peter! 😄

We’re delighted to hear you came back for a second C500 Pro — that’s a real vote of confidence! It’s great that everything from delivery to installation went smoothly, and that the instructions and video helped make things nice and straightforward.

Brilliant to hear you’ve also registered your code with your local Ambulance Trust — that extra step really helps make the most of your key safe in an emergency.

Sounds like everything is solidly set up and working just as it should — secure, simple, and ready when needed! 🔑✨

Thanks again for taking the time to share your experience.

Reply from The Key Safe Company

Mar 24, 2026

Thanks for the great review, Michael! 😄

We’re really pleased to hear you were happy with the service and that your Ark Tamo arrived nice and quickly — just how it should be! 🚚🔑

Fast, reliable, and ready to go… sounds like everything’s locked in perfectly!

Thanks again for taking the time to share your experience.

Reply from The Key Safe Company

Mar 24, 2026

Thanks so much for your lovely review, Julia! 😊

We’re really glad we could help get everything sorted for you and put your mind at ease. It’s great to hear the guidance and instructions made resetting your code straightforward in the end.

And a personal thank you for your kind words — Suzy will be smiling reading this! 😄

You’re now all set with a more secure setup, so everything should be safely back under lock and key 🔑✨

Thanks again for taking the time to share your experience!

Reply from The Key Safe Company

Mar 23, 2026

Thanks so much for your lovely review, Christine! 😄

We’re delighted to hear your C500 Pro arrived quickly and that the installation video made setting it up a breeze — much easier than wading through the manual, right? 🎥🔑

It’s great to know everything went smoothly and that you found the process helpful. Thanks again for taking the time to share your experience and for the 5 stars!

Reply from The Key Safe Company

Mar 23, 2026

Thanks so much for the brilliant review, David! 😄

We’re thrilled to hear you felt the service was efficient and helpful — that’s exactly what we aim for from start to finish. It’s fantastic to know the installation and ordering process hit the mark for you! 👏🔑

Thanks again for taking the time to share your experience and for the 5 stars — it really means a lot.

Reply from The Key Safe Company

Mar 23, 2026

Thanks for the fantastic review, Heather! 😄

We’re so pleased to hear Natalia was able to help you over the phone and get everything sorted efficiently — she’ll be thrilled to hear your kind words. And a big kudos to the installer too — it sounds like the fitting went smoothly and with a friendly touch! 👏🔧

We love hearing when everything comes together so well, from order to delivery to installation. Thanks again for taking the time to share your experience and for the 5 stars! 🔑✨

Reply from The Key Safe Company

Mar 23, 2026

Thanks so much for your lovely review, Joan! 😄

We’re delighted to hear that Jamie was able to help you so efficiently — he’ll be pleased to know you felt well looked after. It’s great to hear the ordering process was quick and straightforward too!

We hope your P500 Pro is proving just as reliable and secure as our service. 🔑

Thanks again for taking the time to share your experience!

Reply from The Key Safe Company

Mar 23, 2026

Thanks for the great review, Roger!

We’re really pleased to hear your P500 Pro was easy to install and that everything went smoothly overall. Sorry to hear your drill bits were a bit past their best — that can definitely make the job trickier than it needs to be!

We do offer fitting packs that include the correct drill bits, but we appreciate these aren’t always spotted at the time of purchase.

Glad you got everything sorted in the end and are now securely set up — all’s well that installs well! 🔧🔑

Thanks again for taking the time to share your feedback.

Reply from The Key Safe Company

Mar 18, 2026

Thanks for the brilliant review, Curig! 😊

We’re delighted to hear you had such a positive experience with the installation. Clear communication and a solid, professional job are exactly what we aim for, so it’s great to know our installer delivered on both. We'll be sure to pass your words along.

Sounds like your key safe is now firmly secured and ready for action — job done properly and locked in place! 🔧🔑

Thanks again for taking the time to share your experience.

Reply from The Key Safe Company

Mar 18, 2026

Thanks for the great review, Ian!

We’re really pleased to hear your C500 Pro arrived quickly and that you’re happy with the quality — that’s exactly what we like to deliver. It’s always nice when speed and substance go hand in hand! 🚚🔑

Thanks again for your support and for taking the time to share your experience.

Reply from The Key Safe Company

Mar 16, 2026

Thanks for the great review, Michael! 😄

We’re really pleased to hear you were happy with the service and that everything moved along nice and quickly. Fast responses and speedy delivery are exactly what we aim for, so it’s great to know we delivered on both fronts.

We hope your new Ark Tamo key safe is already doing a cracking job keeping things secure — nice and safe and sound! 🔑

Thanks again for the 5 stars, we really appreciate you taking the time to share your experience.

Reply from The Key Safe Company

Mar 16, 2026

Thank you for the wonderful review, Richard! 😊

It’s great to hear that you already knew the C500 Pro was a quality key safe — coming back for a second one is a brilliant vote of confidence in the product. We’re especially pleased that your first experience with us hit the mark too, from the competitive price to the speedy delivery and careful packaging.

Sounds like everything arrived safe, secure, and ready for action — which is exactly what we like to hear! 🔑

Thanks again for the recommendation and for taking the time to share your experience.

Reply from The Key Safe Company

Mar 16, 2026

Thanks for the brilliant review, Sarah! 😄

We’re delighted to hear everything went smoothly — from the easy ordering to the delivery with DPD being quicker than expected. It’s also great to know the instructions made setting up your C500 Pro nice and straightforward.

We like to think getting started with your key safe should be quick and simple, so you can get things securely sorted without any head-scratching! 🔑

Thanks again for the 5 stars and for taking the time to share your experience — it’s much appreciated.

Reply from The Key Safe Company

Mar 16, 2026

Thanks for taking the time to share your thoughts, Mark — we really appreciate it!

You’re absolutely right, we’re not always the cheapest option out there, but we do put a lot of effort into making sure our key safes are built to last and feel solid from the moment you take them out of the box. It’s great to hear the quality of your Ark Tamo key safe stood out straight away.

Sometimes spending a little more upfront really does pay off in the long run — you could say it’s a safe investment! 🔑😄

Thanks again for the 5 stars and for choosing us.