The Key Safe Company Reviews 2,054

Reply from The Key Safe Company

Apr 24, 2026

Thank you, Les, for your fantastic review and recommendation. We’re delighted to hear that your Tamo Ark Key Safe is now in daily use and proving to be worth the investment. We truly believe in offering quality, security and reliability, so it’s great to know that came across in your experience.

We’re also pleased our customer service team could assist you quickly and helpfully. Your feedback means a great deal to us, and we really appreciate you taking the time to share it.

Reply from The Key Safe Company

Apr 13, 2026

Hi Jasinth,

Thank you so much for taking the time to leave us a review 😊

We’re really glad Natalia was able to get back to you quickly and help put your mind at ease after the mix-up with the multiple orders. It’s always a bit stressful when that happens, so it’s great to hear you felt reassured and supported throughout 👍🔐

Even though the returns needed to go via Amazon in this case, I’m pleased everything was clearly explained and you were able to get it sorted without hassle.

Really appreciate your kind words — and we’d be delighted to help again anytime you need us in the future 😊

Reply from The Key Safe Company

Apr 13, 2026

Hi Sue,

Thank you so much for taking the time to leave us a review as well as a great CSAT score — we really appreciate it 😊

I’m glad we were able to come back to you quickly and point you in other directions to try, especially with something as tricky as a mystery key safe code after moving into a new place! 🏡🔐

And yes… a little shoutout for our Evie AI too! She loves answering in lightning speed 😄🤖

Reply from The Key Safe Company

Apr 13, 2026

Hi Hazel,

Thanks so much for your lovely review 😊

Really glad to hear everything was easy to order and arrived promptly — that’s exactly how it should be! 📦✨ And great choice going for the fitting pack too; always handy to have everything ready to go in one go rather than hunting around mid-install! 🔧😄

We really appreciate you taking the time to leave feedback. If you ever need anything else, we’re always happy to help.

Reply from The Key Safe Company

Apr 13, 2026

Hi Elaine,

Short, sweet, and we love to hear it — thank you! 😊

I’m so pleased everything went smoothly from order to delivery, that’s exactly what we aim for every time (no drama, just dependable service!). 📦✨

Really appreciate you taking the time to leave a review, and if you ever need anything else, we’re always here to help.

Reply from The Key Safe Company

Apr 13, 2026

Hi Martin,

What a great first impression to make — we’ll happily take that, thank you! 😊

Love that your key safes are still going strong after 10 years… clearly built to last, even if the weather covers eventually decide they’ve had enough of the British climate! 🌧️😄

I’m glad we could get the replacements out to you quickly too — and I promise, not obscure to us at all… we’ve always got those tucked away and ready to go!

Thanks again for taking the time to leave a review, and hopefully we’ll see you again (though maybe not for another 10 years!).

Reply from The Key Safe Company

Apr 13, 2026

Hi Adam,

Thanks for the lovely review — we do like a good “hidden gem” moment! 😊

I’m really glad the team were able to track down an ex-display padlock for you and that it arrived in tip-top condition. It may not be one we sell often, but it’s nice to know it found the right home! 🔐

Appreciate your kind words about the service too — we’ll always do our best to go the extra mile (or have a good rummage in the cupboard when needed!).

Reply from The Key Safe Company

Apr 13, 2026

Hi David,

Now that’s a combo we love to see — a great product and great support to back it up! 😊

I’m sorry the illumination module gave you a bit of a hiccup to start with, but I’m really pleased Natalia was able to get things sorted quickly for you. I’ll make sure your kind words are passed on to her — she’ll be chuffed! ⭐

Thanks again for taking the time to leave a review, it really does mean a lot. If you ever need anything down the line, you know where we are.

Reply from The Key Safe Company

Apr 13, 2026

Hi David,

Thanks so much for taking the time to leave us a review — really glad to hear the ordering process was nice and easy! 😊

Sorry to hear Royal Mail took the scenic route with your delivery… even the smallest screws shouldn’t take a grand tour before arriving! 🐌📦

We really appreciate your patience, and it’s great to hear you’d happily use us again — we’ll be ready and waiting (hopefully with a slightly speedier postie next time!).

Reply from The Key Safe Company

Apr 8, 2026

Hi David,

Thank you so much for your kind words!

We’re really pleased to hear that you had such a positive experience with our virtual assistant and that we were able to help quickly. Providing a fast and helpful service is something we always aim for, so it’s great to know this came across.

If you need anything else in the future, please don’t hesitate to get in touch – we’re always happy to help 😊

Reply from The Key Safe Company

Apr 7, 2026

Hello

Thank you so much for your kind feedback! We’re really pleased to hear that you found the key safe sturdy, that’s exactly what we aim for.

It’s great to know the product met your expectations, and we really appreciate you taking the time to share your experience.

Many thanks

TKSC

Reply from The Key Safe Company

Apr 7, 2026

Hi there,

Thank you for your kind words! We’re really glad to hear you found the service efficient, friendly, and helpful – that’s exactly what we strive for.

Many thanks

TKSC

Reply from The Key Safe Company

Apr 7, 2026

Hello.

Thank you so much for taking the time to share your experience – and for choosing us again, it really does mean a lot.

We’re so glad to hear that the key safe has continued to be useful for you across different homes, and that you’ve found it to be well made and reliable. It’s also great to know the delivery and service met your expectations.

Your reason for having one really resonated with us too – having that extra peace of mind, whether it’s for loved ones or even making sure your dog is looked after if something unexpected happens, is exactly why these products matter.

Thanks again for your continued support, and if you ever need anything in the future, we’re always here to help.

Many thanks

Matt

Reply from The Key Safe Company

Apr 8, 2026

Hi Imogen,

Thank you for your lovely review!

We’re really pleased to hear your order arrived quickly and that you found the instructions clear and easy to follow. It’s great to know the key box has made a good first impression.

If you need any help getting set up or have any questions, we’re always here to help!

Reply from The Key Safe Company

Apr 2, 2026

Hi Ben,

Thanks so much for the 5 stars! 🌟

We’re really pleased to hear you’re happy with your ark Tamo key safe and that the installation was carried out efficiently – that’s exactly the combination we aim for. Solid product, smooth setup… sounds like everything was locked in nicely! 🔐😄

Appreciate you taking the time to leave a review, Ben – it means a lot to us.

Reply from The Key Safe Company

Apr 2, 2026

Hi Barry,

“Happy Customer” – now that’s exactly what we love to hear! 😄

Thanks so much for the 5 stars and your kind words. We’re really glad the replacement weather cover for your Slimline key safe hit the mark and that everything went smoothly. Sounds like we’ve got things… well covered! ☔🔐

Appreciate you taking the time to leave a review, Barry – it means a lot to us.

Reply from The Key Safe Company

Mar 30, 2026

Hi Mark,

Thanks so much for your 5-star review! 🌟

We’re thrilled to hear you found the ark Tamo key safe both easy to install and convenient to use – that’s exactly what we aim for. It’s great to know it’s earning its stripes in your home 🔐💪

Really appreciate you recommending us too – nothing beats a happy customer spreading the word! 😄

Reply from The Key Safe Company

Mar 30, 2026

Hi Colin,

“It’s all good” – now that’s the kind of review we like to start the day with! 😄

Thank you so much for the 5 stars and for such a brilliant description of your ark Tamo key safe. We love how you’ve captured that sense of strength and presence – it really is designed to look as tough as it performs 💪🔐

Great to hear the instructions made both fitting and setup nice and straightforward too – no head-scratching required! And we’re delighted it reached you so quickly… sounds like everything was locked in and delivered right on cue 🚚

Thanks again for taking the time to share your thoughts, Colin – it’s massively appreciated.

Reply from The Key Safe Company

Mar 30, 2026

Hi John,

What a lovely review – thank you so much for the 5 stars! 😊

We’re really glad you got in touch and that Natalia was able to get everything sorted for you quickly (we’ll be sure to pass your kind words on to her – she’ll be chuffed!). It’s always great to hear when our team can step in and help get things back on track.

And we have to agree… a replacement cover delivered for £10 is a bit of a cover story worth sharing! 😄

Thanks again for taking the time to leave a review, John – it really means a lot to us.

Reply from The Key Safe Company

Mar 30, 2026

Hi William,

Thanks so much for taking the time to share your experience – and for the 4 stars, we really appreciate it 😊

We’re really pleased to hear you’re happy with the key safe itself, but sorry to hear the installation was a bit of a battle. That definitely sounds frustrating, especially when things don’t quite line up as expected with the drill bit and plugs.

You’re absolutely right – most customers do find the installation straightforward, so it’s really helpful to hear where things didn’t quite go to plan in your case. Stuccoed walls can sometimes add an extra layer of challenge, but it certainly shouldn’t have felt like a DIY obstacle course! 🧱🔧

That said, fair play for sticking with it and getting everything securely installed in the end – that’s the main thing (and hopefully no more wrestling with wall plugs anytime soon! 😅)

Thanks again for your honest feedback, William – it really helps us keep improving.