Keystone Law Reviews 

159
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently highlight the exceptional dedication of the staff, noting how professional, highly knowledgeable, and genuinely approachable they remain throughout challenging legal situations. Many individuals warmly appreciate the deeply reassuring environment created during stressful procedures such as property transactions, family matters, and corporate agreements. Some people were satisfied with the remarkably swift response times and the highly efficient handling of urgent inquiries across various cases. Consumers also emphasize that the professional team maintains transparent communication, ensuring that clients understand every step and feel fully supported from beginning to end.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and clear... See more

Service

Customers consistently note positive experiences with service, highlighting high standards of... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional support and guidance... See more

Response time

Consumers find response time to be extremely positive and consistently fast across all dealings. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jason was outstanding throughout the sale of our flat and the purchase of our new home. Clear communication, quick responses, and calm guidance at every stage. He explained each step in plain English,... See more

Company replied

Rated 5 out of 5 stars

Katie Cohen super delivered. She was perceptive, sensitive, discerning, made you feel safe and could anticipate what you needed before you asked. If she said that she was ‘on it’, you could trust that... See more

Company replied

Rated 5 out of 5 stars

Sarah and her team have been brilliant. She has guided me through an extremely difficult stage of my life, supporting me when needed, focusing me when required and more importantly , delivering... See more

Company replied

Rated 5 out of 5 stars

Put simply, if you are buying or selling anything that floats, do not do anything until you speak to Hannah Cash at Keystone Law. Hannah acted for me as the seller of a 60ft sailing yacht. The transac... See more

Company replied


Company details

  1. Legal Services & Government

Written by the company

Keystone Law is a national law firm headquartered in London, United Kingdom, with offices in several other countries, which offers legal services for business and individuals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

159 reviews

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4.8

All reviews

(159)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Sarah was extremely professional…

Sarah was extremely professional throughout and her knowledge on the current licensing laws is phenomenal. Would highly recommend to any business looking for help with any licensing issues. She not only knows her laws but is also very supportive throughout the process.

18 December 2025
Unprompted review
Keystone Law logo

Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Sarah. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Sarah was very supportive

Sarah was very supportive throughout my divorce proceedings and stood firmly in my corner, especially as things got toward the financial agreement section of the proceedings.
Thank you very much for everything you helped with.

8 May 2026
Unprompted review
Keystone Law logo

Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Sarah. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Sarah Thompson

Sarah and her team have been brilliant.
She has guided me through an extremely difficult stage of my life, supporting me when needed, focusing me when required and more importantly , delivering an outcome that is fair to both and allowing us to move on with our lives.
I cannot thank her enough for all her help.

1 May 2026
Unprompted review
Keystone Law logo

Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Sarah. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Excellent service and communication

I engaged the services of Keystone Law and Katie Cohen in particular for a lease extension on the recommendation of a property professional.

Being a non-resident I had some concerns and trepidations. These were quickly assuaged and all problems were met with solutions. Katie has been exemplary in her timeliness, clarity and delivery of communication, an attribute that speaks to her professionalism. The speed and accuracy of the work performed by the team at Keystone has really impressed me.

I am delighted with the results achieved and would highly recommend Katie Cohen and Keystone Law

1 May 2026
Unprompted review
Keystone Law logo

Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Katie. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Restoration of Company

Raza Zaidi’s support in helping us to restore our company to the Companies House register has been absolutely invaluable. He has kept us up to date and communicated clearly at each stage of the process. We are very grateful to have had his expertise guiding us through and would recommend his services without hesitation.

1 May 2026
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Raza. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Charlotte and Sam were incredible…

Charlotte and Sam were incredible throughout our process. Not only were they patient and understanding but also looked to get things done in as efficient (and hence good value) way possible given our circumstances. And somehow they managed to get our probate application approved in record time which made the whole house sale so much easier. I would highly recommend as solicitors you can really trust.

1 May 2026
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Charlotte and Sam. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Ben Crowley provided excellent support…

Ben Crowley provided excellent support in resolving a difficult and time-sensitive legal matter. He was clear, practical, responsive and highly professional throughout. He quickly understood the situation, communicated effectively with the other side, protected the procedural position, and helped bring the matter to a clean and efficient conclusion. I am very grateful for his assistance and would highly recommend Ben and Keystone Law.

8 April 2026
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Ben. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Incredibly patient and knowledgeable

It was an absolute pleasure working with Katie Cohen at Keystone Law. She was incredibly patient, thorough and communicated very clearly throughout the entire process. Katie and the whole staff at Keystone are highly knowledgeable and professional and I would happily rely on them again for any other legal matter.

17 April 2026
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Katie Cohen. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Excellent Service

Charlotte was approachable, helpful and always quick to respond to any queries. She made a a difficult process so much easier and allowed us to excecute my late Father's wishes.

17 April 2026
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Charlotte. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Excellent Service from a professional company

Hannah Cornish was brilliant from start to finish. Going through child orders are difficult, However Hannah was professional and very reassuring all the way through. I could not have asked for a better service

16 April 2026
Unprompted review
Keystone Law logo

Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Hannah. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Hannah Cornish at Keystone Law

Hannah Cornish at Keystone Law was recommended through my staff support association. Supporting me through the financial aspects of a divorce I found her to be highly knowledgeable, professional and engaging. Hannah was able to engage really well and has a style that develops open and honest conversations. Listening well and offering bespoke and timely advice. I felt very reassured my interests were in good hands throughout this difficult time. I would highly recommend Keystone Law and Hannah for others going through divorce proceedings.

14 April 2026
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Hannah. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Seamless Lease Extension Thanks to Excellent Support

I had an excellent experience with Keystone Solicitors while finalising the lease extension on my London property. The process can often be complex and stressful, but the team handled everything efficiently and with great professionalism from start to finish.

A special mention goes to Katie Cohen, who was outstanding throughout. She was incredibly supportive, responsive, and clearly very knowledgeable in this area. She guided me through each stage, explained everything in a straightforward way, and ensured the process moved forward smoothly.

I would highly recommend Keystone Solicitors to anyone looking for expert legal support, particularly for lease extensions.

26 March 2026
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with us. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Exit contract

I had to negotiate an exit contract and was recommended Nigel at Keystone. I found him very professional and provided me with sage advice during a difficult time.

Would recommend

16 March 2026
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Nigel. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Commercial property purchase

We recently completed a commercial property purchase for Strides Pharma UK Limited, with Keystone Law acting as the conveyancer, and we were very pleased with the high standard of service provided throughout.
Ms. Lisa Raymond who managed our purchase demonstrated high degree professionalism and clear understanding of our requirements. Throughout the process, she maintained clear and consistent communication, with diligence and adhering to the agreed timelines.
Ms. Lisa Raymond ensured the transaction was managed efficiently with regular updates and delivered seamlessly from initiation to completion.
We also acknowledge the consistent support and high quality back-office service provided by Keystone Law, which complemented Lisa’s efforts and contributed to an efficient and well managed process.
We are satisfied with the overall experience and appreciate the dedicated service from both Ms. Lisa Raymond and Keystone Law.

12 February 2026
Unprompted review
Keystone Law logo

Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Lisa Raymond. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Excellent Outcome, Clear Strategy

Ben Crowley was outstanding in helping us achieve the result we were seeking. From the outset, he set out a clear and well considered strategy, explained the risks and options carefully, and executed with precision throughout. He struck exactly the right tone in correspondence and negotiations, remained measured under pressure, and ensured the dispute was resolved on favourable terms.

I would not hesitate to work with Ben and the Keystone team again.

17 September 2025
Unprompted review
Keystone Law logo

Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Ben. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Rachel Tozer - Employment Lawyer

I engaged Rachel Tozer to act for me in a dispute with a previous employer. Her expertise and professionalism ensured my experience was as straightforward as possible. She explained each step of the process clearly, ensuring I fully understood my options and possible outcomes, and always responded to queries quickly and in detail. She was on top of every aspect of my case, and helped me to secure a highly satisfactory outcome. I cannot recommend her highly enough.

31 January 2026
Unprompted review
Keystone Law logo

Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Rachel. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Lisa Raymond - Keystone Law

Many thanks for the really great work, Lisa Raymond ..
Very much appreciated

23 February 2026
Unprompted review
Keystone Law logo

Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Lisa. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Annabel Clark was outstanding

Annabel Clark was outstanding. We went to her aghast at the standard of the English legal profession. Our experience with Paul Robinson Solicitors was disappointing. It was even worse with Wright Hassall who were argumentative, slow, confused a joint tenancy with a tenancy in common, failed to follow instructions and failed to properly advise my mother, their 90+ year old client. In contrast Annabel was responsive, proactive, respectful to my mother and above all totally professional. She was calm and sensible in her dealings with a rude and aggressive lawyer on the other side. She instructed counsel at exactly the right time and on the right points. Our aim was to ensure that my mother would have sufficient funds to live on for the rest of her life. Thanks to Annabel’s advice we were able to achieve our objective and conclude the matter with a court approved settlement following mediation. This review is by M Janki for an English matter which has nothing to do with Emjay or Guyana.

30 January 2026
Unprompted review
Keystone Law logo

Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Annabel. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Recent Engagement with Keystone

I was advised to use Keystone by a friend who has previous experience of their services. Throughout my engagement with them they were focused and engaged. Communication and attention to detail were excellent and they listened and advised as per the situation. I would reccommend Nigel Forsyth and his team for any of the services they provide.

30 January 2026
Unprompted review
Keystone Law logo

Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Nigel. Please do not hesitate to contact us again if you need further legal assistance.

Rated 1 out of 5 stars

A Mediation/Divorce Story - Beware!

Keystone Law represented my ex-wife in our divorce. All the details of our financial settlement had been agreed and signed off in mediation and I was simply expecting the solicitor at Keystone to draw up the Financial Consent Order, for which my ex and I jointly paid £1,258. However, without my initial knowledge this solicitor allowed my ex to engage in completely inconsequential back and forth contact between them which ultimate had zero effect on the financial settlement we'd previously agreed, but did however result in an additional bill of £8,700.

The whole point of mediation was the avoid the cost of lawyers fees, and despite my best efforts we ended up paying MORE to have our mediation agreement formally written up than I paid for ALL of our mediation.

I consider this lawyer's behaviour to have been an exercise in unnecessary charging and if not ethically, then certainly morally, questionable... Beware!!!

**********************************

Post Script following Keystone's reply:

Sorry, I should have made clear that yes, it was my wife who had instructed Keystone (although I did say that they represented her and not me), however despite all the "advice" that my wife received from the Keystone lawyer, it resulted in a zero financial improvement or indeed change to the settlement that we had BOTH agreed in mediation. So in fact, practically and financially speaking my ex and I were BOTH worse off (£4,350 each) as a result of your lawyer's additional intervention. There was no change to the FCO to what we had both signed off on with our mediator.

I believe your lawyer should have recognised that the job they were required to do at the outset, to simply legalise the financial consent order, should have been what they actually did or tried to do. In additiona, I believe as a co-payer that I should have been advised in advance that the lawyers was potentially undertaking work such that there would be additional charges. That is the part that wrinkles the most, that I had no knowledge of it.

In hindsight I should have said at the beginning, that my original payment was made under the expectation that the lawyer was simply being engaged to draft the FCO, and that I would not agree to any other actions that would result in any additional cost. Further, that should my then wife cause any action that would result in further charges, then they should be borne by her entirely.

As soon as I was aware that there were additional charges accruing as a result of my wife asking needless questions I expressed my shock and anger but was basically waved off.

Ultimately I had zero recourse, hence this review. I think what is both unquestionable and undeniable is that my ex wife (your client) did not materially benefit in any way from the exercise and in fact was almost £5,000 worse off for it.

Just as an aside, I have a family member who is both a retired solicitor AND a currently practising mediator, who felt the actions of this lawyer to be excessive at best, and whilst I know Keystone will characterise my review as sour grapes, I do firmly believe that no one's interests - other than Keystone's - were served here.

I think my advice to anyone reading this would be, if your partner is considering Keystone Law to represent them - against you - and you have any say in the matter, reconsider. Or at least make sure the parameters of engagement and payment are clearly defined before any work is undertaken.

25 February 2025
Unprompted review
Keystone Law logo

Reply from Keystone Law

Thank you for your review, and we are sorry to hear that you were dissatisfied. We have reviewed the matter and note that we were not instructed by you, but by your opponent in the contentious matter. Our duty is to act in the best interests of our client and in contested proceedings, that seldom meets with the approval of the opposing party.

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